Very friendly, and helpful. Over all great service only slight niggle is the number they call you on, at least for me, was detected as spam, so my mobile didn't even ring, calls were achived though... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
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Hasn’t replied to negative reviews
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Friendly, helpful Advice
Person I spoke with was warm, friendly and got me through to the right people. She was patient, took her time to explain the process. Excellent customer service.
29 August 2025
Very helpful and courteous
Very helpful and courteous. Explained clearly about the process
2 September 2025
Very clear explanations
Very clear explanations
Understanding.
Professional
Friendly.
The process is very straight forward and made easy to follow.
The process was very smooth and everything has gone with no hitch and also gone quickly.
1 September 2025
The company was kind and approachable…
The company was kind and approachable and gave me a easy way to keep in touch with them using their app , which I think is a great process with a step to step plan of achievement.
Great work.
John Martin
1 September 2025
The lady on the phone sent to
The lady on the phone sent to know what she was doing and asked me loads of questions so she could direct me to the right place to the right people. She was very good her job.
28 August 2025
Everything was made easy by the lovely…
Everything was made easy by the lovely lady I spoke to.
22 August 2025
I am really proud and pleased to say…
I am really proud and pleased to say the service I received was incredible thank you so much really happy
21 August 2025
Felt very comfortable speaking to the…
Felt very comfortable speaking to the gentleman I spoke to on the phone who was very understanding and attentive. He was very helpful and polite.
21 August 2025
The lady I spoke with yesterday was…
The lady I spoke with yesterday was extremely helpful and supplied all the information I needed. She explained everything very well and was a pleasure to speak to and work with for my claim
15 August 2025
They helped me with everything from…
They helped me with everything from start to finish
12 August 2025
She was very polite and sympathetic…
She was very polite and sympathetic about my accident. Explained how everything works
11 August 2025
Very good service
Very good service, professional and polite and courteous. I would strongly recommend to all.
8 August 2025
Would highly recommend
Very polite and helpful with easy communication with easy explanation of the process
5 August 2025
Good and helpful response time
Good and helpful response time. With friendly and helpful staff.
6 August 2025
How quickly everything was handled and…
How quickly everything was handled and how polite everyone was that I had spoken
5 August 2025
Quick amd easy and the people i spoke…
Quick amd easy and the people i spoke to was very helpful and easy to speak to
4 August 2025
The agent dealing with my claimant…
The agent dealing with my claimant details was amazing, very helpful and polite while explaining the process
4 August 2025
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