An escalation manager named, Emerald reached out to me via email and addressed my frustrations about the membership fee. I appreciate her for going beyond what needed to be done. I hope you have more... See more
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I love how this company updated me and is always willing to help sort out on any issues I may have. Eugene's tone was very warm, honest and comfortable
Jeremy has helped me resolve an issue I had with a payment thank you Jeremy
This company keeps on forcing me to rate them nicely even though they trick users into buying “bargained” €1,49 products, only to then charge €46 into everyone’s account. Even thought this move was ob... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I now need to open a PayPal account in…
They offered a refund but I now need to open a PayPal account in order to receive a refund. Not happening
Tricky €2 deals lead to €50 subscriptions
This company keeps on forcing me to rate them nicely even though they trick users into buying “bargained” €1,49 products, only to then charge €46 into everyone’s account. Even thought this move was obvious to me and tried to not get hit by the big charge, they still managed to discount the money from my account. With actions of this kind, they deserve everyone to know how they act and be alert.
Review
An escalation manager named, Emerald reached out to me via email and addressed my frustrations about the membership fee. I appreciate her for going beyond what needed to be done. I hope you have more managers like her. This type of people are the very reason why your customers will stay and be loyal. Thank you, Emerald.
Problem addressed by Nicholan
I definitely recommend them
I definitely recommend them, they were very supportive
I was scammed and without my knowledge…
I was scammed and without my knowledge registered on 2 sites using fake Facebook ads and money was withdrawn from my bank account.
This is a scam!!
Grateful to the team for taking time to…
Grateful to the team for taking time to listen to me. My issue has been resolved now.
My assistant was kind
no autorization for the payment
GOOD SERVICE
Great communication
Subscribtion scam
Subscribtion scam
After purchasing a 2€ item i was charged with 28€ subscribtion.
Clickbait subscribtion
Clickbait subscribtion
Using terms and conditions in their advantage and charge 28€ subscribtion. Also their mails instantly went in to spam folder.
Customer support resolved my issue…
Customer support resolved my issue swiftly, and I appreciate their assistance.
Contacted them and they handled all…
Contacted them and they handled all issues very well. I am pleased
They help in a timely manner and…
They help in a timely manner and resolve all issues
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