Acceptedmobile Reviews 1,820

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 183 reviews, reviewers had a great experience with this company. Customers frequently found the application process to be quick, easy, and straightforward, appreciating the simplicity of the website and the overall user experience. Many people expressed satisfaction with how easy it was to apply for products and noted that the company delivers on its promises, especially regarding the ease of obtaining a phone. However, some customers also noted significant issues with payments, reporting unexpected charges or multiple attempts to charge their accounts. There were also mentions of not receiving clear information about what they were signing up for and, in some cases, not receiving the promised handset.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the application process as quick, easy,... See more

Payment

Customers express significant dissatisfaction with payment practices, frequently reporting unexpected charges... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing significant... See more

Product

Users describe ambiguous interactions with product, with some finding the website helpful and easy to access... See more

Website

Clients share positive opinions on the website, with many reviewers finding it quick, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straight forward application if u have bad credit this as helped me get back on the credit ladder again


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM

Once I made my order I never received a follow up email to say it was confirmed or not and still to this day not received any emails. Customer service is shocking and rude, and the lady I was speaking too actually hung up on me when I said there’s no need to be rude. And today they actually took money out of my account!!! With no confirmation emails beforehand!!! I’ve tried calling about 5 times today yet no one wants to answer!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID !

AVOID !! Put card details in for id check, heard nothing more until they starting taking £34 from my account, 25 attempts in 2 weeks, emailed them several times which have been ignored and reported transactions to bank, but they still keep trying to take money

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam !! They take 7 payments out of 8

I have bad credit so thought I would try this company they said they would take 8 weekly payments of £35 to see if I’m trustworthy they did send me the SIM card as stated to see how much data and calls I make to set up a suitable airtime plan but unfortunately after the 7th payment they never took the 8th leaving me out of pocket and no phone they send me emails about housing benefits daily and send me emails asking to sign up to them even though I already did they took £250 in total and scammed me don’t use this company at all

12 September 2025
Unprompted review

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