absence.io Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting its ease of use, intuitiveness, and straightforward design. Many people find the tool minimalistic and super user-friendly, making tasks like vacation planning very convenient. The interface is often described as smooth and efficient, with everything working quickly and obviously. However, some people mentioned occasional UX issues that can slow down daily usage, such as difficulties with attaching documents after filling an absence or problems with dragging and dropping vacation dates. A few other people also felt that the login process could be time-consuming.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use, intuitive... See more

Website

Consumers find the website experience to be ambiguous. Many users praise the super easy, user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more

Company replied

Rated 5 out of 5 stars

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

Company replied


Company details

  1. Software Vendor
  2. Recruitment Service
  3. Software Company

About absence.io

Written by the company

English

absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.

Our intuitive software combines four essential features in one platform:
  • Leave management
  • Time tracking
  • Digital personnel files
  • Expense and travel reimbursement

We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.

Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.

With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.

---------------------------------------------------------

Deutsch

absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.

Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
  • Abwesenheitsverwaltung
  • Zeiterfassung
  • digitale Personalakte
  • Spesen- und Reisekostenabrechnung.


Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.

Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.

absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.

Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

convenient

Easy to use and many options available

2 May 2025
absence.io logo

Reply from absence.io

Thanks a lot! Great to hear that the usability and feature variety are working well for you.

Rated 5 out of 5 stars

Seamless

Simple and efficient

29 April 2025
absence.io logo

Reply from absence.io

Thanks for the kind words. Glad to hear the simplicity and efficiency are hitting the mark

Rated 5 out of 5 stars

It just works.

Been using it for a few years to book absences, and it just works.

25 March 2025
absence.io logo

Reply from absence.io

Really appreciate that! 😊 It’s great to hear the app has been reliably supporting you over the years.

Rated 5 out of 5 stars

It is a decent track system-could be…

It is a decent track system-could be good if the dates selector have a customisation to select dates

24 March 2025
absence.io logo

Reply from absence.io

Thanks for your feedback! Just to better understand – could you let us know where exactly in the app you’re missing the date selector customization? That would help us look into it more specifically, as our calendar view and many other settings already allow selecting or searching for specific dates.

Rated 5 out of 5 stars

user friendly

Transparent and simple to use.

17 March 2025
absence.io logo

Reply from absence.io

Thanks a lot! 😊 Great to hear the transparency and ease of use work well for you.

Rated 1 out of 5 stars

I have a chronic illness and have been…

I have a chronic illness and have been using f m l a to be off work As well as seeing my doctors. Recently , the past couple of months , absence says they are not getting paperwork faxed from my doctor am I blocked?want to return to work

12 March 2025
Unprompted review
absence.io logo

Reply from absence.io

Thanks for reaching out. It seems there’s been a bit of confusion – absence.io provides software for companies to manage leave and absences, but we’re not involved in processing individual employee requests or handling FMLA documentation. We recommend contacting your employer’s HR department directly, as they’ll be able to assist you further.

Rated 3 out of 5 stars

Why open up the login page in a new window?

I really don't like it when clicking Login opens up a new window, instead of opening it up in the same window.

11 March 2025
absence.io logo

Reply from absence.io

Thanks for your feedback! We understand that opening the login in a new window might not be ideal for everyone. As a workaround, feel free to bookmark this direct link: app.absence.io/#/actions/login – it will take you straight to the login page in the same window.

Rated 2 out of 5 stars

It was very slow

10 March 2025
absence.io logo

Reply from absence.io

Thanks for your feedback. We’re sorry to hear that you experienced slowness. In most cases, the app performs very quickly – speed and stability are a top priority for us. Occasionally, performance issues can be caused by local network conditions or temporary system load. If the problem persists, feel free to reach out with more details – we’d be happy to take a closer look."

Rated 5 out of 5 stars

Convenient user experience

very convenient to use

7 March 2025
absence.io logo

Reply from absence.io

Thanks for your feedback. Great to hear the user experience feels convenient for you.

Rated 5 out of 5 stars

Interface Excellence

very easy-to-use user interface, simply love it. very intuitive and easy to request anything within my company. well done!

4 March 2025
absence.io logo

Reply from absence.io

Hello Nedžmin,

thanks a lot for your great feature - we are very happy to hear! Awesome, that you like our easy and simple UI!

Best wishes
Lea from absence.io

Rated 5 out of 5 stars

It is easy to track office attendance

It is easy to track office attendance, holidays, and business trips. Furthermore it helps to plan meetings which do not collide with other colleague's plans

4 March 2025
absence.io logo

Reply from absence.io

Hello Monika,

awesome to hear that you like our app and enjoy using it to plan and schedule your business life. Thank you for your great rating!

Best wishes
Lea von absence.io

Rated 5 out of 5 stars

Nice and simple UI

Nice and simple UI. Very clean and easy to use. It does its job perfectly.

26 February 2025
absence.io logo

Reply from absence.io

Hello Ray,

thanks a lot for your 5 star review - we highly appreciate it and are happy to hear that you like the easy use of our software!

Best wishes
Lea from absence.io

Rated 5 out of 5 stars

Good as it should

It is serviceable as a normal employee. That is all I need

24 February 2025
absence.io logo

Reply from absence.io

Hello Jonasz,

thanks a lot for your 5 star review! Happy to hear that you as an employee can easily use the software!

Best wishes
Lea

Rated 5 out of 5 stars

easy to use, all cases are considered

easy to use, login, choo what i want.

12 December 2024
absence.io logo

Reply from absence.io

Hello Giorgi,

thanks a lot for taking the time and writing a review. It's great to hear that our software has all features needed and easy to use.

Best wishes
Lea from absence.io

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