ABOUT YOU Slovenija Reviews 1,315

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m verry satisfied with About you shop, I can order things when I have time, I can return free if the goods not fit. The only recomendation from my side is to be more careful about products on sale-... See more

Rated 5 out of 5 stars

Delivery comes in time, you can return ithem and get money back wihout a burden. There are always some discounts...

Rated 5 out of 5 stars

I am very satisfied with shopping on your website. Orders arrive quickly, and if something doesn’t suit me, I can easily return the product and get my money back. What has impressed me most recently... See more

Rated 5 out of 5 stars

I like using About You, especially for searching for some pieces that i am more interested in, as well as being able to filter by materials. I wish this feature would be more available, also in the ou... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Shoe Store

Written by the company

Naroči svojo modo pri ABOUT YOU še danes. Brezplačna in hitra dostava! 1500+ blagovnih znamk · 30 dni pravice do vračila · Hitra dostava


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 42% of negative reviews

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Rated 2 out of 5 stars

Every second order has issues...

Every second order has some issues or causes questions.

Order 1: The Converse shoes arrived in non-converse boxes. The boxes were obviously opened before and probably arrived to me after being returned by another customer.
Order 2 and 3: Took 2-3 days longer to deliver than expected. But it is not a big deal.
Order 4: One of the items arrived in an open package and part of the item was missing in the box. The second item was of the wrong size.
Order 5: I keep getting notifications that the order is taking longer.

Packaging of the items is really poor. Most of the times you can see that items were already delivered to somebody else before, and they were not re-packed or cleaned in-between.

Given the store so many chances, I am actually very disappointed with my experience. Dirty and wrongly packed brand items, deliveries that "žal trajajo malo dlje kot običajno" is not something that I would like to pay for.

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

I received the delivery fast, the courrier was also polite, and everything was just as i ordered.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

No complaints at all

Really a good company that has very good advertsiments, which lead to us customers buying products we never knew we wanted :D. Never had a real problem with their delivery, their package tracking is on point, no real problems to be honest :).

8 December 2021
Unprompted review
Rated 4 out of 5 stars

Pretty good :)

Sometimes it takes them pretty long to send your package on its way, but at least they also give you some discount code as an apology, so that's cool :) Apart from potential delay of the arrival of your package, I really like everything about AboutYou! :D

20 June 2022
Unprompted review

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