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ABOUT YOU Reviews 

1,359
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 228 reviews, reviewers overwhelmingly had a great experience with this company, sharing very positive feedback about their overall shopping journey and satisfaction. Customers frequently praise the remarkably wide selection of available brands, great competitive prices, and the simple, easy-to-use ordering process. People also appreciate the reliable delivery service alongside the genuinely excellent quality of the fashion items received. However, some customers also noted occasional delays in shipping times or encountered minor issues when trying to track their packages online. A few people mentioned receiving incorrect items, wrong sizes, or products arriving without their proper original packaging boxes. Despite these drawbacks, consumers generally remain satisfied with the overall value provided.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting great quality, accurate... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly among buyers. While many... See more

Quality

Reviewers mention positive feedback about quality, praising items for being comfortable, true to description,... See more

Price

Consumers find price to be positive, frequently highlighting great deals and unbeatable rates across a wide... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in log... See more

Rated 4 out of 5 stars

The wide variety of brands and prices is one of the best advantages of About you. The easy navigation in the app is perfect and helpful in finding what you want at the best price. The guide for sizes... See more

Rated 4 out of 5 stars

The product was great and the delivery service was excellent. The only downside was that the shoes didn't arrive in their original packaging box.

Rated 4 out of 5 stars

I liked the true description of the fabric of the skirt I bought but I would like it better if there were measurements of the product or at least a size chart. I pretty much had to guess the size. The... See more

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,359)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very good experience as always in 4…

Very good experience as always in 4 years I've done over 20 orders from about you and they are great 👍 also I want to say that they have the best returning process I've ever sow years now even the sticker patch they have inside to make it easier for you!!!!

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Very unreliable

Very unreliable. The first time, my order got lost, and the second time, it wasn’t delivered within the promised timeframe, even though I explained that it was a gift. I will never order from you again.

6 August 2026
Unprompted review
ABOUT YOU logo

Reply from ABOUT YOU

Dear customer,
Thank you for your review. We are sorry to hear your delivery did not go as expected. If this matter is still unresolved, please contact us so we can assist you further.
Kind regards,
The ABOUT YOU team

Rated 1 out of 5 stars

Dissapoinded !!!!

Yes that was looking great at fist!
The photo of the t shirt I was interesting to buy was looking great...
I wanted to have a nice shirt with the signature from Tommy. Do I ordered .When this came to me that was completely different!
A silver color army style.
I was in hurry to have something nice to wear in job!!!

20 June 2026
Unprompted review
ABOUT YOU logo

Reply from ABOUT YOU

Dear customer,
Thank you for your feedback. We are really sorry to hear you have received a different item and apologize for the inconvenience caused.
If you don't wish to keep the item, please feel free to make use of our 30days return policy. Shall you require any assistance, please contact us at customerservice@aboutyou.gr. We will be happy to help!
Kind regards,
Your About You Service Team

Rated 5 out of 5 stars

A reliable e-store

I find many items of my interest in this page and before any purchase from anywhere else, I always search the products in aboutyou as well. I also find things that cannot be found in physical stores and in good prices.
One good thing is also that they replace or refund if a product is defective

15 June 2026
Unprompted review
Rated 4 out of 5 stars

true description of the product

I liked the true description of the fabric of the skirt I bought but I would like it better if there were measurements of the product or at least a size chart. I pretty much had to guess the size. The "regular fit" listed, really doesn't say much.

14 June 2026
Unprompted review

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