ABNB Boat Brokerage Reviews 46

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We bought our boat with the help of ABNB Brokerage. They are great in communication and guided us very helpful through the whole process of buying a boat, with everything that comes with it. Thanks... See more

Company replied

Rated 5 out of 5 stars

The team at ABNB are just amazing, very professional, really friendly and so helpful. We asked endless questions etc (sorry Ben) when purchasing our narrowboat,and nothing was to much trouble and... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend ABNB enough, from start to finish, the team in the office are really great. They are professional in selling boats with a clear knowledge of the mechanics and how a boat works.... See more

Company replied

Rated 4 out of 5 stars

If I was ever to buy another narrowboat from a broker I would not choose one that was still moored at a different location miles from the brokers office. On a number of conversations requests and ques... See more

Company replied

Company details

  1. Boat Dealer

Written by the company

Individually inspected boats from one of the canals’ most experienced, respected and trusted brokers since 1995. Based at North Kilworth Marina, our expert team is here to guide you through buying or selling narrowboats. With unrivalled brochures, expert knowledge, and a friendly professional service, we are ready to answer your questions and make your next move seamless.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, ABNB!

We just sold our narrowboat through ABNB. Very pleased with their service. We were kept fully informed at all times. On the day of sale the whole process was completed smoothly within a few hours. Quite amazing given that we are in Australia and there is a 10 hour time difference!
As sellers, we would happily recommend ABNB.
Mary and Colin

20 October 2022
Unprompted review
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hi Mary and Colin, thank you for taking the time to leave us a review - we really appreciate your feedback. It was a pleasure to broker your boat for you and we wish you both the very best for the future, from all the team at ABNB.

Rated 5 out of 5 stars

Just completed the sale of our boat

Just completed the sale of our boat. We have had excellent service and a great brochure hence the quick sale. Highly recommend ABNB.
Richard and Ann

1 July 2022
Unprompted review
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you Richard and Ann for taking the time to leave us a review. We are delighted that you felt you received an excellent service from ABNB. Wishing you all the best.

Rated 5 out of 5 stars

Boat sold quickly

Boat sold quickly. Happy with price received. Very professional company, would recommend.

23 April 2022
Unprompted review
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you Pauline for leaving us a review - we are glad we could achieve a great price for you, and pleased to hear that you would recommend our services. Wishing you all the best.

Rated 5 out of 5 stars

We recently bought a narrowboat from…

We recently bought a narrowboat from ABNB and found them very helpful, very friendly and the purchase process went smoothly.

16 April 2022
Unprompted review
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you for taking the time to leave us a review - we are glad that you found our team to be helpful and friendly. Wishing you all the best for the future, from all the team.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, efficient despite Covid. Very detailed inspection resulting in a very professional brochure. We were sad to see Aber go but very happy with your professionalism.

13 August 2021
Unprompted review
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you for your five star review - much appreciated. Wishing you all the best for the future.

Rated 4 out of 5 stars

ABNB Boat Brokerage

ABNB Boat Brokerage

The passage of information by the brokerage was excellent particularly as the sale period was during the COVID Pandemic and we were in Spain, so communication could only be by email.

At all times we were kept informed by progress until a buyer was found. During very difficult times, they have excelled and I would not hesitate in recommending their services.

23 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Ruscombe, thank you for leaving us a review - much appreciated by all the team.

Rated 5 out of 5 stars

Floated Our Boat

We were just passing the brokerage and had no intention of buying a NB to replace ours at the time, however we saw what is now our replacement boat, they guided us through the viewings and arranged a test to enable us to make an informed decision with no pressure.

We managed to arrange finance to purchase the boat fairly quickly, I would recommend them as a brokerage.

23 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hi Mr Santos, thanks very much for leaving us a review - we do appreciate your kind words and hope you are enjoying your new boat.

Rated 5 out of 5 stars

Professional

Professional, efficient and very nice people to deal with.

23 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you very much for leaving us a review - it is much appreciated.

Rated 5 out of 5 stars

Very Helpful & Considerate

Very helpful and considerate of our requirements regarding type of boat.
Whilst there was a misunderstanding with a viewing, ABNB were quick to rectify the situation and considering we were viewing during lockdown, things haven't been easy all round.
The buying process was handled efficiently and what we do like is that the boat brochures contain every piece of information you could possibly want, far more info than most other brokers.

23 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Mr Lacey, thank you very much for taking the time to leave us a review - we appreciate your kind words. We hope you are enjoying your new (to you) boat and will soon be able to get out on the cut and cruise!

Rated 4 out of 5 stars

If I was ever to buy another narrowboat…

If I was ever to buy another narrowboat from a broker I would not choose one that was still moored at a different location miles from the brokers office. On a number of conversations requests and questions seemed to be either not answered or changed in the process making the process harder and more stressful than necessary.

20 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hi Mr Downs, thank you for taking the time to leave us a review. We take your comments onboard ... it is always more challenging for us when a boat is outlying and we are dealing remotely with requests from vendor, purchaser, surveyor and boat yard.

Rated 5 out of 5 stars

Good quick efficient service

Good quick efficient service
Despite the restrictions imposed by covid sale was handled efficiently the brochure produced have good images and clear descriptions.
All aspects of coordination of the sale and finance handled efficiently

18 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hi Stephen, thanks very much for taking the time to leave a review for us - your kind words are much appreciated by the team.

Rated 5 out of 5 stars

Very helpful and an efficient sales…

Very helpful and an efficient sales team in these difficult times.

17 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Mr Dickens, thank you very much for leaving a review - we appreciate you taking the time to do so.

Rated 5 out of 5 stars

Would highly recommend them

Would highly recommend them. I'm new to boating and they were great at helping me understand everything. In the end I got a great boat! Thanks guys

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thanks very much for taking the time to leave us a review - we hope you are enjoying your boat and you are looking forward to some cruising.

Rated 5 out of 5 stars

Very smooth from start to finish

Very smooth from start to finish. The clincher for me was the returnable deposit unlike some other brokers. Will definitely use again.

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Thank you very much for leaving us a review - we appreciate your comments.

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative (as one not used to selling boats), particularly in the middle of a lock-down, unable to be present. All the staff replied promptly to queries and requests for help, such as "can you fix someone to clean the outside". And the result was very quick and "sufficient". I was fascinated to find that narrow boats, too, are sold in 64ths.

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Mr Hill - thanks very much for leaving us a review, we appreciate your kind words.

Rated 5 out of 5 stars

Good buyer experience.

Even though they acted for the seller, as a buyer I am very happy with my purchase (Sea Otter Oct 2020).

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Mr Somers, thank you very much for leaving us a review - we hope you are enjoying your new boat, and looking forward to some cruising time this year.

Rated 5 out of 5 stars

ABNB provided a fine helpful brokerage…

ABNB provided a fine helpful brokerage service that resulted in my receiving a fair price for my 16 year old narrowboat I would have no hesitation in recommending this firm to anybody wishing to sell or purchase a narrowboat,

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hello Mr Whitney, thank you for taking the time to leave us a review - we truly appreciate it.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with. Their honesty and good communication was very good.

16 March 2021
ABNB Boat Brokerage logo

Reply from ABNB Boat Brokerage

Hi Jim, thank you very much for leaving us a 5 star review - we really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look