Chose 2 Riser/Recliner chairs to replace 3 seater couch due to wife,s worsening arthritis and maybe even my own.Shop staff very helpful initially and aftersales fine.Rang,booked a date for delivery.I... See more
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Chose 2 Riser/Recliner chairs to replace 3 seater couch due to wife,s worsening arthritis and maybe even my own.Shop staff very helpful initially and aftersales fine.Rang,booked a date for delivery.I... See more
Company replied
Good morning to all at Ableworld Mum and I visited this shop 3 times ,over the last fhew months we bought a bed ,recliner chair, and rollator . Easy parking and access to the shop is great. Had a l... See more
Company replied
A great first impression Peter and Julie couldn’t have been more helpful. My wife enquired about a stairlift and actually tried in store.Great advice and good knowledge allowed us to make a decision... See more
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Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more
Company replied
Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom
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First visit to Ableworld and was pleasantly greeted by Peter & Julie.
They both made us welcome and very helpful, Explained all or the products that we looked at before we bought a rollater.
Will be visiting again soon.

Reply from Ableworld - Wigan
Not impressed with the after sales services really very annoyed with Able world certainly would not recommend 😡

Reply from Ableworld - Wigan
Visited the Wigan store with my mother in law to purchase a mobility scooter on Thursday the 24th of July and was dealt with by Peter. I found his professionalism and knowledge of the products sold by Ableworld outstanding. He is a pleasant jovial guy who was a pleasure to deal with and my mother in law has purchased a product.

Reply from Ableworld - Wigan
I visited the Ableworld store in Wigan this morning, having done some online research into walkers, as I suffer from arthritis.
Recovery from left hip replacement surgery has proved difficult, as the hip has dislocated and my right hip also needs replacement. I have been extremely unsteady and at risk of an accident.
We were greeted by Peter, who proved absolutely so knowledgeable and informative about the walkers available. He let me practise using the devices in the store and I very quickly found the one I needed.
I haven’t felt so stable and confident in a long time. I really look forward to putting my walker to good and frequent use.
Many, many thanks to Peter and Julie for help in making my selection.
We brought home a current house magazine and shall look through this with interest to find other products we might be able to use.

Reply from Ableworld - Wigan
Took my elderly auntie to Ableworld Wigan for a new walker. Peter and Julie were absolutely fantastic with her, no hard sell just interested in what would be best for her. She came away having enjoyed the experience and with exactly what she needed. Cannot recommend highly enough.

Reply from Ableworld - Wigan
Brilliant customer care from both Julie and Peter who are very knowledgeable about the goods on sale.
Julie and Peter are kind, patient and friendly and helped me a lot to understand what I needed in the way of a power assisted wheelchair. They took their time with me and spoke clearly to me - understanding my hearing impairment too.
I enjoyed the experience from first going to the shop and then returning once I’d decided on my purchase- we had fun trying the chair out and they had no problems answering our many questions!
Delivery was next day which took me by surprise as well as Peter and Julie.
First class service- I’d certainly recommend Wigan Ableworld
June

Reply from Ableworld - Wigan
Just purchased a mobilty scooter from the Wigan branch. Peter was very knowledgeable, helpful and friendly. I am very pleased so far with my scooter. I wouldn't hesitate to recommend this branch.

Reply from Ableworld - Wigan

Reply from Ableworld - Wigan
Ableworld Wigan - avoid like the plague! If you are a vulnerable disabled adult with mental health issues then this is the LAST place you want to go as the staff are rude, dismissive and lack empathy! Use Millercare instead where customer service is excellent!!

Reply from Ableworld - Wigan
Hi all visited the Ableworld store Caroline street Wigan today great little car park, large shop with lots of helpful gadgets for the less mobile person, Peter and Julie were very welcoming and helpful, Great customer service and both very knowledgeable.

Reply from Ableworld - Wigan
I phoned the Wigan branch for advise regards an electrical reclineing chair for my 90yr old aunt returning home from hospital.
Julie was very helpful & explained everything to me..She also went out of her way to try & get me the colour I wanted. I attanded the store the next day & purchased the Bexton recline & rise chair, which was delivered the following day.
Julie & Peter were very imformative, helpful & friendly & it was a pleasure to buy from them..My Aunts home now & loving her new chair..
Thank You...

Reply from Ableworld - Wigan
From entering the store in wigan peter was very knowledgeable and helpful to . He help with our enquiry we had with a scooter that we bought elsewhere. Then I tried out a new one called the vista . Peter showed us how to take it apart and put it back together. So we decided to buy it . Will definitely use you again . Thanks again

Reply from Ableworld - Wigan
We were welcomed as we walked in the store. The staff listened to what we wanted, then made some recommendations and Julie left us to try them out. Once we had chosen our 4 wheel walker, with seat, Peter demonstrated how to use it and took our sale.

Reply from Ableworld - Wigan
QUALITY. Not a cheappy internet who know or care for nothing apart from price. These guys are great. They will not sell you unless it is right for YOU. They also have repair depots and understand

Reply from Ableworld - Wigan
Great customer service from Peter and Louise. Spent time explaining the differences etc on a wheelchair purchase. Took a while for me to choose the right one. I never felt rushed or that any question was a problem. Extremely helpful. Would definitely return to this shop in Wigan

Reply from Ableworld - Wigan
Peter served us with great knowledge and customer service. Nothing was too much trouble. Happy customers left with a chair that fulfilled all our requirements.

Reply from Ableworld - Wigan
I called at ableworld on Caroline St, Wigan this morning as I needed a wheelchair or mobility scooter to take on holiday as I have limited mobility the staff there Peter and Julie was so welcoming I couldn’t have a scooter as with not much time I couldn’t get a scooter with the correct battery for airline use so Peter got out a few wheelchairs to try and after wheeling up and down instore I settled on the one I found the most comfortable there was no pushy sales and I was made to feel at ease and not rushed. Ableworld if you read these comments your staff I’ve mentioned above are a credit to your team and when I need anything else I will definitely be returning to this store.

Reply from Ableworld - Wigan
We were very pleased with the buying experience, and the efficient delivery. After delivery we found that we needed to remove a nut to make an adjustment, but that nut was stuck. An Ableworld technician came out the next day and sorted it out but advised that we needed a replacement tool kit as the one with the chair was faulty. This has yet to appear. Could you chase this up for me please?
We would certainly use Ableworld again.

Reply from Ableworld - Wigan
Excellent service in the Wigan store every time and great choice of products. So good we bought two! Thank you Peter and Julie!

Reply from Ableworld - Wigan
Fantastic customer service from Julie she couldnt do enough for me, nothing was too much trouble.
I only went in for a scooter bag then decided to look at the scooters. Julie got some out for me to try so i got the feel of the different ones. They didnt have the one i wanted to look at instore so they got 1 in and let me try it, it was perfect so i bought it. Thank you Julie and also the manager Peter.
Will recomend you to anyone

Reply from Ableworld - Wigan
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