Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .
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See what reviewers are saying
Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and w... See more
Company replied
Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more
Company replied
I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him eno... See more
Company replied
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Wigan
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom
- 01942 233200
4.8
Excellent
102 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Sorry my review is late
Sorry my review is late , I bought a recliner leather chair in Feb , I can’t fault the chair I love it so much thf only thing is I feel the arms are a bit low and the remote needs somewhere u can hang it on , another great sale by Peter and Julie they are amazing , I’ve not given them 5 stars this time cause of the delivery service , the 2 men what came never showed me how to use it or let me try it out they were more bothered about wanting to go for their lunch , they just didn’t seem interested one bit in what they were doing
11 February 2026
Unprompted review
Reply from Ableworld - Wigan
Thank you for taking the time to share your review, we truly value your feedback.
We’re delighted to hear how much you’re enjoying your recliner chair, and that Peter and Julie delivered another excellent experience in store. We’ll be sure to pass on your kind words to them.
We also appreciate your comments about the chair’s design, particularly regarding the arm height and remote control storage. Feedback like this is incredibly valuable and will be shared with our team. Many of our chairs include a side pocket or a loop under the arm to help keep the remote secure, and your input helps us continue to improve.
That said, we’re very sorry to hear about your delivery experience. This is not the standard of service we aim to provide, and we completely understand how disappointing it must have been not to receive a proper demonstration or support on the day. Your feedback will be passed on to our delivery team so we can address and improve this moving forward.
If you would still like any guidance on using your chair, please don’t hesitate to get in touch, we’d be more than happy to help. You can email us at support@ableworld.co.uk
Thank you again for your honest feedback.
Take care,
Ableworld
Julie and Peter are stars.
We've been trying to get a recliner armchair that would fulfil my needs for a while and actually bought a Lazyboy suite that was supposed to be chiropractor recommended but was eventually just making things worse. We went into Ableworld in Wigan hoping they could help and they were marvellous, within minutes Julie had found the perfect match for my back support. All the differing positions of what I needed moved independently supporting me in all the right areas, the colour we wanted wasn't in stock and they said it would take 2 weeks to be delivered. 1 week later they rang to say it was ready. the chair was delivered yesterday and it is magnificent. Fits me like a glove.
Julie and Peter couldn't have done more for us. While Julie was showing me different chairs and discovering what I really needed, Peter was busy phoning people to get the chair on order and get one on the way as soon as possible. They really helped to make us feel welcome and showed how the main point of focus was to fulfil our needs.
18 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Paul, thank you for sharing such a wonderful review of your experience with us. We’re delighted to hear that, after some frustration trying to find the right recliner, our team in Wigan were able to help you find the perfect chair to meet your needs.
It’s fantastic to know that Julie took the time to understand exactly what support you required and guided you to a chair that provides the comfort and positioning you were looking for. We’re equally pleased that Peter could assist in getting everything arranged quickly, and that your chair arrived even sooner than expected.
Hearing that the chair is such a great fit and already making a positive difference is exactly what we aim for. Providing the right solution and ensuring our customers feel welcomed and supported throughout the process is incredibly important to us.
We’ll be sure to pass your kind words on to Julie and Peter, they’ll be thrilled to hear your feedback.
Take Care,
Ableworld
We were attended to by Peter and Julie…
We were attended to by Peter and Julie and they couldn’t do enough for us. Very friendly and courteous and very chatty. Made us feel welcome. Would certainly recommend them to people and would go back there again. Thank you to them both. X
27 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Christine, thank you so much for your kind review. We’re delighted to hear that Peter and Julie made you feel so welcome and provided such friendly and attentive service during your visit.
Creating a warm and supportive environment for our customers is something we take great pride in, so it’s wonderful to know this came across in your experience.
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Take Care,
Ableworld
Fabulous Sevice from Wigan branch
Absolutely outstanding service from Peter and Julie at the Wigan branch. Really helpful and efficient when purchasing a wheelchair, which we are very pleased with. Would definitely recommend, thank you
24 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Suzanne, thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Wigan branch. Peter and Julie will be thrilled to know their helpful and efficient service made a difference while choosing your wheelchair.
We truly appreciate your recommendation. We look forward to assisting you again in the future.
Take Care,
Ableworld
Great knowledgeable service
Went into the wigan store looking for a wheeled walker as I'm quite unstable when walking outdoors. Julie helped me choose the right one and demonstrated how to use it. She then showed me a cushion for my recliner chair which is so comfortable and taken away the pain in my lower back when I sit. Peter and Julie where very friendly and engaging and we had a lovely chat and shared stories. I am so pleased with my purchases and the service. No hard selling or pressure to buy other things. Very knowledgeable too.Julie even put the walker into my car for me. I will be back if I need anything and recommend anyone to go there should they need help with mobility aids.
24 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi sue, thank you so much for your kind review. We’re delighted to hear that Julie was able to help you find the right wheeled walker and that her demonstration made you feel more confident using it.
We’ll be sure to pass on your lovely comments to both Julie and Peter. Your feedback truly means a lot and we look forward to welcoming you back should you need anything in the future.
Take Care,
Ableworld
Amazing service!!!!
A huge thank you to Julie and Peter at Ableworld Wigan. Julie was very welcoming the moment my daughter and I stepped into the shop and both of them were brilliant helping me out with a set of crutches I was after.
Amazing customer service - I can absolutely recommend them and will definitely use them in the future if we need other mobility aids
17 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi, thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that Julie and Peter provided such a warm welcome and were able to assist you in finding the right crutches. Delivering helpful and friendly service is something we take great pride in, so it’s wonderful to know they made your visit a positive one.
We truly appreciate your recommendation and look forward to supporting you again in the future should you need any further mobility aids.
Take Care,
Ableworld
Walker
We visited Ableworld to buy a walker for my Mum. Peter & Julie could not have been more helpful. They showed us several models, demonstrated all the features and made suggestions for the best ones. From their advice she was able to try several types before choosing the most appropriate one.
Great service.
12 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Siân, Thank you so much for your kind feedback. We're really pleased to hear that Peter and Julie were able to help you and your Mum find the right walker and demonstrate the different options available. It's great to know their advice made the process easier and helped your Mum choose the most suitable model. We truly appreciate you taking the time to share your experience.
Take care,
Ableworld
The staff Peter and Julie make you feel…
The staff Peter and Julie make you feel so welcome and help with choosing the right thing you are looking for and I bought a new scooter , they explained exactly how it worked the safety of it and how take it apart and put it back together ❤️
8 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Robert, thank you so much for your kind review! We're really pleased to hear that Peter and Julie made you feel welcome and were able to help you find the right scooter. It's great to know they could explain everything clearly, from how it works to the safety features and how to take it apart and put it back together. We hope you're enjoying your new scooter.
Take Care,
Ableworld
Friendly & welcoming
Very helpful staff, explained all that i needed to know.
Served by Peter & Julie..
3 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Gillian, thank you for your kind words. We’re delighted to hear that you found our team very helpful and that everything was explained clearly. Peter and Julie will be especially pleased to know they made such a positive impression. We look forward to welcoming you again soon.
Kind Regards,
Ableworld
Thank you
What can I say, on both occasions visiting this store and on email and telephone calls, Peter & Julie at Wigan store have been brilliant, great knowledge of products, explains everything clearly, have brought an adjustable bed and wheelchair, with few other bits. Great service, valve and professionals.
24 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Dr Heaton, thank you for your wonderful feedback.
We are absolutely delighted to hear that you have had such a positive experience with Peter and Julie at our Wigan store. It is fantastic to know that, whether in store, over the telephone or via email, they have provided you with clear explanations, expert product knowledge and a consistently high level of service.
Purchasing items such as an adjustable bed and wheelchair is an important decision, so we are especially pleased that you felt well supported and confident throughout the process. Your comments about their professionalism and the value and service you received mean a great deal to us.
We will be sure to pass your kind words on to Peter and Julie. Thank you again for taking the time to share your experience — we truly appreciate your support.
Kind Regards,
Ableworld
Went to Ableworld Wigan this last week…
Went to Ableworld Wigan this last week looking for a 3 wheeled walker that was light and easy to fold and unfold. Peter and Julie were so knowledgeable and helpful and helped me to try several different ones. I was able to find one that suited my needs perfectly and that I was able to manage without any assistance. Finally , I can now get out and about independently.
12 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Pamela,
Thank you so much for taking the time to leave such a lovely 5 star review. It really means a lot to hear that Peter and Julie were able to help you find the right 3-wheeled walker. They’re both so passionate about making sure customers can try different options and feel completely confident in their choice, so your kind words will make their day.
We’re especially pleased to know you’re now able to get out and about independently — that’s exactly why we do what we do. Thank you again for your thoughtful feedback, and we hope you enjoy every moment of your newfound freedom!
Take care,
Ableworld
Ableworld Wigan 10/10
What a fantastic experience I had with Ableworld Wigan this week. I sought advice with Julie three times on the telephone, and met Peter in store. The advice I was given, whilst searching for a support aid for an elderly parent was brilliant. Clear, knowledgeable, deep understanding of the products and clear expertise in their field. The store has loads of gadgets in it, so there’s always something to look at. I couldn’t be happier with my experience there this week.
11 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Kerry, thank you for your lovely feedback about Ableworld Wigan.
We’re delighted to hear that Julie and Peter were able to give you clear and helpful advice while you were choosing the right support aid for your parent. It’s great to know you felt confident in the guidance you received.
We really appreciate your kind words and are so pleased you had such a positive experience with us.
Kind regards,
Ableworld
Thanks to all staff at the Wigan branch…
Thanks to all staff at the Wigan branch u did a fantastic job helping me choose what wheelchair and reclining chair I needed , thanks I won’t hesitate to come back if I need anything else
4 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Margaret, thank you for your kind words. We’re delighted to hear that the team at our Wigan branch were able to help you choose the right wheelchair and reclining chair for your needs. Your feedback means a great deal to us, and we’ll be sure to pass your thanks on to the staff. We look forward to welcoming you back if you ever need anything in the future.
Kind Regards,
Ableworld
Visted the WIGAN branch
We went to the WIGAN branch. We chatted to a chap called PETER. He was extremely helpful, friendly and informative. Excellent customer service would highly recommend this store
31 January 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Daniel.
Thank you for your kind words! We’re really pleased to hear about your great experience at our Wigan branch. Peter will be delighted to know you found him helpful, friendly and informative. We really appreciate the recommendation and look forward to welcoming you again in the future!
Kind Regards,
Ableworld
Friendly and helpful
Friendly and helpful.
Peter and Julie were very helpful and knowledgeable, we bought one item in-store and arranged a survey for a stairlift 2 days later. Survey and quote done by Jamie who was able to pick-up and install on the same day. Very pleased.
14 January 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Lez, thank you for your kind review. We are really pleased to hear about your positive experience from start to finish. Peter and Julie will be delighted to know their help was appreciated, and we are glad Jamie was able to carry out the survey, provide the quote, and complete the installation so quickly. Thank you for choosing us, and we are very happy we could help.
Kind Regards,
Ableworld
Knowledgeable and helpful sales team…
Knowledgeable and helpful sales team who were able to answer all our questions and demonstrate the equipment.
16 January 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Christine, thank you for taking the time to leave such a lovely review. We are delighted we could provide exactly what you needed so quickly, especially during a difficult time. We sincerely appreciate your kind feedback about our staff and your continued support. We look forward to assisting you again in the future.
Kind Regards,
Ableworld
Chair experience
I went to the Wigan store to look for a new riser recliner. Peter and Julie were brilliant, listened to what I needed and wanted and I was able to "test drive" chairs. I found the right chair for me and the purchasing process was simple and smooth. Just waiting for my new chair to be delivered. Thank you both.
7 January 2026
Unprompted review
Reply from Ableworld - Wigan
HI Vix, thank you for your lovely review. We’re delighted to hear that Peter and Julie provided you with great service and that you found the perfect chair. We hope you enjoy your new riser recliner, and we look forward to delivering it to you. If you need any further assistance, please don’t hesitate to get in touch.
Kind Regards,
Ableworld
Walking sticks
Peter very helpful with demo of correct use and grip options
2 January 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Barry,
Thank you for your lovely feedback! Peter will be thrilled to hear that the demo and advice on grip options helped. We’re so glad we could support you and make things easier — we look forward to helping you again whenever you need!
Take care,
Ableworld
Very good speedy helpful service.
My son and I arrived in Wigan about 3.30pm. I had a very swollen ankle and decided a hired wheelchair would help me for the 5 days I was staying in Wigan. By 4.50pm I was in Wigan store and was extremely very happy with a wheelchair that Peter & Julie sorted me out with.It was fantastic service and information. They treated us very kindly, it was helpful as I was in pain and upset. They were a life saver as I was able to get out and about easier during our short break at Wigan.Also it was a very reasonable price.Thank you..
24 November 2025
Unprompted review
Reply from Ableworld - Wigan
Hello Mrs Jeanette, thank you for sharing your experience. We’re really pleased to hear that Peter and Julie were able to help you so quickly, especially when you were in pain and needed support. It’s wonderful to know the wheelchair made such a difference during your stay in Wigan and helped you get out and about more comfortably.
We’ll make sure your kind words are passed on to them. They’ll be delighted to know their care and service meant so much. Thank you again for your lovely review, and we wish you a swift recovery,
Ableworld
Really good service,nothing to much…
Really good service,nothing to much trouble,Wigan branch Peter and Julie are very good ,explained all the ins and outs ,great
12 November 2025
Unprompted review
Reply from Ableworld - Wigan
Hi Mr Halliwell,
Thank you for the lovely review! We're so pleased to hear you had such a good experience at our Wigan store. Peter and Julie will be delighted to know that their help and explanations made everything easy for you.
Thanks again for choosing us!
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