We visited this morning, with a few items in mind, to help my elderly father. The lady did all she could to help us, with friendly smile and lovely mannerisms. The shop itself had everything we nee... See more
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The member of staff was very welcoming and helpful when showing/demonstrating how things worked. They also went that bit further and helped load the car.
Company replied
The excellent 5 star service we both received from Nick. He was patient, caring, very knowledgeable and a very nice man. He explained the difference between the mobility scooters and helped us choose... See more
Company replied
Arrived to have a look at the latest carbon fibre folding scooter. Very friendly welcome and chat with Pete who demonstrated the scooter and showed me how to fold and unfold etc. I then had a whiz aro... See more
Company replied
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Newark
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
112 Farndon Road, NG24 4SE, Newark, Nottinghamshire, United Kingdom
- 01636 703598
4.7
Excellent
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent Service
We visited this morning, with a few items in mind, to help my elderly father.
The lady did all she could to help us, with friendly smile and lovely mannerisms.
The shop itself had everything we needed and more besides!
9 September 2026
Reply from Ableworld - Newark
Hi Helen, thank you for your lovely review! We're delighted to hear that our team member was able to help you find everything you needed for your father and that you received such friendly and attentive service. It's also great to know you were pleased with the range of products available in store. If you or your father ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Newark
Hi Tony, thank you for your lovely review! We're delighted to hear that you received the friendly and knowledgeable service you've come to expect from Ableworld Newark. We really appreciate your continued support. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
I was met by friendly staff who gave me…
I was met by friendly staff who gave me all the assistance I required
2 September 2026
Reply from Ableworld - Newark
Hi Diane, thank you for your lovely review! We're delighted to hear that you found our staff friendly and helpful. We appreciate you taking the time to share your experience, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very helpful staff and caring.
17 August 2026
Reply from Ableworld - Newark
Hi Dan,
Thank you for your lovely review! We're delighted to hear that you found our staff helpful and caring. We're always here if you ever need any further assistance.
Kind regards,
Ableworld
Customer Service - The member of staff was very welcoming…
The member of staff was very welcoming and helpful when showing/demonstrating how things worked. They also went that bit further and helped load the car.
15 August 2026
Reply from Ableworld - Newark
Hello Julie, thank you for your kind feedback! We're delighted to hear our staff were welcoming and helpful during your visit. It's great to know they went the extra mile to assist with loading your car. We really appreciate your support.
Kind regards,
Ableworld
Really helpful advice
Really helpful advice. Patient and understanding. Good range of products. Would definitely recommend.
11 August 2026
Reply from Ableworld - Newark
Hi James, thank you for your lovely review! We're delighted to hear that you found our team patient, understanding and helpful, and that you were happy with our range of products. We really appreciate your recommendation. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
I wanted a recliner chair
I wanted a recliner chair. We were servedbySharna, who was so helpful and knowledgeable without pressure.
7 October 2025
Unprompted review
Reply from Ableworld - Newark
Hi Mollie,
Thank you so much for your kind review! We’re delighted to hear that Sharna provided such helpful and knowledgeable service while helping you choose your recliner chair. We’ll be sure to share your lovely feedback with her — she’ll be thrilled to know she made your experience a positive one. Enjoy your new chair, and we hope to see you again soon!
Take care,
Ableworld
Ableworld Newark.
Ableworld Newark.
Pete was very friendly and knowledgeable.
Deciding to take the next step in mobility help was challenging for my wife but it was a painless experience.
13 September 2025
Unprompted review
Reply from Ableworld - Newark
Hi J Millar,
Thank you for your lovely feedback! We’re so pleased to hear that Pete was able to make the process easier for your wife and that your experience at Ableworld Newark was a positive one. We’ll be sure to pass your kind words on to him.
Best regards,
The Ableworld Team
First class customer service.0
We just visited your Newark store and purchased my first mobility scooter. I was dealt with by a young lady by the name of Sharna. It is not often these days that you get the level of customer service shown by Sharna. She showed me how to dismantle and build the scooter then watched me do it to make sure I did it correctly. I was worried about it fitting into my car boot. No problem outside, dismantle and fitted into my car boot. PERFECT! Well done. Outstanding customer service. I will never go anyhwhere else.
6 August 2025
Unprompted review
Reply from Ableworld - Newark
Hi Micheal,
Thank you so much for taking the time to share your experience at our Newark store. We’re delighted to hear that your first mobility scooter purchase went so smoothly and that Sharna was able to give you such helpful, hands-on support.
It’s wonderful to know she made sure you felt confident in dismantling and reassembling your scooter, and that it fits perfectly in your car boot. We’ll be sure to pass on your kind words to Sharna – we know she’ll be thrilled to hear them.
We truly appreciate your loyalty and look forward to welcoming you again in the future.
Take care,
Ableworld
First Class Service at Newark
Arrived to have a look at the latest carbon fibre folding scooter. Very friendly welcome and chat with Pete who demonstrated the scooter and showed me how to fold and unfold etc. I then had a whiz around the shop and outside. So delighted with it I bought it. Entire experience of Ableworld in Newark was first class. They carry a huge range of scooters and other mobility aids. Prices are very competitive and having them so close to home gives me peace of mind if I need help in the future.
30 June 2025
Unprompted review
Reply from Ableworld - Newark
Hi Martin,
Thank you so much for the lovely feedback! We're so pleased to hear you had a great experience with Pete and the team. Our Jiffy Carbon folding scooter is a fantastic choice — glad you enjoyed your test drive! It's always great to know you're confident with it :) Enjoy your new scooter and hope to see you again soon!
Take care,
Ableworld
Newark Ableworld
used the Newark store , The Manager there, Sharna was really helpful and had a good knowledge of products and offered demonstrations and let us try out things. Top store with lovely Staff.
8 May 2025
Unprompted review
Reply from Ableworld - Newark
Hi Malc,
Thanks for your great feedback! We’re glad Sharna and the team at Ableworld Newark made your visit a positive one. We’ll be sure to pass on your kind words — hope to see you again soon!
Take care,
Ableworld
Always receive good service
Always have good service at Ableworld Newark. This time we were helped by Pete and he was knowledgeable, friendly and respectful.
26 April 2025
Unprompted review
Reply from Ableworld - Newark
Hi Rose
Thank you so much for your review! It's great to hear you found our Ableworld Newark team helpful when visiting the store and we hope to see you again soon:)
Take care,
Ableworld
Farndon Newark....Pete.....Very good…
Farndon Newark....Pete.....Very good experience, Polite and helpful....Purchasing a new mobility scooter was very easy.......very different to Seacroft
17 December 2024
Unprompted review
Reply from Ableworld - Newark
Hi Janet,
Thank you for taking the time to leave us this review. We are thrilled to hear Pete from our Newark store was able to assist you on your visit to the store and we hope to see you again soon.
Take care,
Ableworld
Reply from Ableworld - Newark
Hello Annette,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Newark team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Had new wheels and solid tyres fitted
Had new wheels and solid tyres fitted, as well as new batteries, plus top speed check.Promised for return on Friday, got it back Thursday morning, well chuffed. Not only that, but washed and waxed as well; looks like new (it's now 5 years old!) My compliments to Rob H who was the engineer in question. Really nice guy,
7 March 2024
Unprompted review
Reply from Ableworld - Newark
Hello Max,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that you are happy with the service provided at our Ableworld Newark and its great to hear that you are happy with our engineer Rob who carried out the work. We hope to see you again.
Take care
Ableworld
Excellent help at Ableworld
We were helped today by Nick to buy a wheelchair. He listened to my husband’s specific need and demonstrated several models so we could select the right one. We never felt pushed to buy but were grateful for his knowledge and how he allowed us to try the chair outside as well as in. He finally adjusted the chair for the best fit. Thanks Nick!
13 September 2023
Unprompted review
Reply from Ableworld - Newark
Hello,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Nick from our Ableworld Newark store was able to help you find the perfect wheelchair to meet your needs. We hope to see you again.
Take care
Ableworld
The excellent 5 star service we both…
The excellent 5 star service we both received from Nick. He was patient, caring, very knowledgeable and a very nice man. He explained the difference between the mobility scooters and helped us choose the right one for my mum while also making sure it wasn’t to difficult for me to dismantle or too heavy for me to lift into the car. It was all in all a very pleasant experience and I’m happy to say we purchased a scooter that fit both myself and my mum’s requirements. Thank you Nick. 🙂
26 May 2023
Unprompted review
Reply from Ableworld - Newark
Hello Joan,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nick from our Ableworld Newark was patient, caring, and knowledgeable. It's also great to hear that he was able to help find the right mobility scooter to meet your needs. We hope to welcome you back again in-store.
Take care
Ableworld
Such patience and kindness
My husband needed a mobility scooter. As well as his physical limitations he also has mild dementia. Sharna in Newark was so patient with him even when he crashed the scooter in the shop because he forgot to take his finger off the tiller. She was so gentle patient and kind.
28 April 2023
Unprompted review
Reply from Ableworld - Newark
Hello Pat,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Sharna at our Ableworld Newark store provided excellent service when you and your husband visited.It's also great to hear that she was patient and kind. We do hope to welcome you back.
Take care
Ableworld
Ableworld Newark are always so helpful
Ableworld Newark are always so helpful, professional and knowledgeable. Have bought various things for my elderly parents and have always been impressed with the service
6 March 2023
Unprompted review
Reply from Ableworld - Newark
Hello Vicki,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Newark are always helpful, professional and knowledgable. It's also great to hear that when visiting us in-store you have always been impressed with their service. We hope to welcome you back again.
Take care
Ableworld
Knowledgeable staff
Called at Newark today. Sharna was most helpful and very knowledgeable of product information. Purchased a boot scooter at a market competitive price. Thank you Ableworld.
Graham
4 March 2023
Unprompted review
Reply from Ableworld - Newark
Hello Graham,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Sharna at Ableworld Newark was able to provide you with great knowledge on our produtcts. We hope to welcome you back in store again.
Take care
Ableworld
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