Abington Decorating Supplies Reviews 

277
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, offering a vast variety of decorating supplies alongside highly competitive prices. Buyers also enthusiastically praise the prompt delivery services, helpful customer support staff, and secure packaging that consistently protects fragile items during transit. Consumers consistently emphasize the smooth online ordering process, efficient transaction methods, and wonderful product quality that meets all decorating expectations. Some people were dissatisfied with delivery setbacks, unexpected additional service charges, or higher overall costs for specific items, noting that parcels occasionally missed crucial deadlines.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting consistently fast and prompt shipping times.... See more

Product

People report positive experiences with product variety, pricing, and quality. Reviewers frequently highlight... See more

Service

Customers consistently note positive experiences with service, highlighting great pricing, ease of... See more

Price

Reviewers highlight positive aspects of price, consistently praising competitive and great pricing across... See more

Order

Customers report positive experiences with order processes, highlighting that ordering online and making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is easy to navigate around, variety of products vast but I was looking for specific paints as the prices were competitive. Delivery was very quick, left in a place that I trust. Products we... See more

Rated 5 out of 5 stars

Came across this company with an online search. Looking for designer wallpaper at a good price. The ordering and online payment super easy and the wallpaper was delivered in two days! Perfect compa... See more

Rated 5 out of 5 stars

Very good on the phone when I needed their advice on wallpaper and it arrived much quicker than they said it would which was helpful as our painter was already working on our house.

Rated 5 out of 5 stars

An extremely prompt and efficient service. My wallpaper came beautifully packaged, arriving safely within a couple of days of my order. Also offered a very worthwhile saving compared to other outlets... See more


Company details

  1. Hobbies & Crafts

Information provided by various external sources

ADS is a family owned and run decorators merchant which has catered for both trade and retail customers since Alex Dick opened the shop in 1982.


Contact info

4.8

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(277)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The staff are always incredibly helpful whenever I come in. They recently went above and beyond to help me obtain a paint they don't typically stock.

9 October 2023
Rated 5 out of 5 stars

Tester paint pots from Laura Ashley almost non existent

My sister couldn’t find Laura Ashley paint tester colours in the green that she wanted, as everybody only had the actual paint.However people need to see the actual colour on their walls before spending lots of money. Abington not only found the right colours but quickly posted them out . Very efficient company to deal with.

16 August 2023
Rated 5 out of 5 stars

Customer service as it should be.

Hi. Ordering on line can be a nightmare. I placed an order on line with Abington and managed to get in wrong. I contacted them next day and it was sorted within minutes. Their approach was professional, polite and customer centred. I got exactly what I was after and at the best price. Very impressed, I even saved them in my contacts. Something I seldom do. They are my go to for decorating supplies from now on.

30 July 2023
Rated 5 out of 5 stars

Perfect

Great price, quick delivery and what a welcome change to have a can of paint so well boxed not to cause damage [unlike Toolstation]

18 April 2023
Rated 5 out of 5 stars

Really lovely, bespoke service

Ordered online and paint was mixed and prepared and ready to collect within 20 mins. I called to check when would be available and person I spoke to was courteous, efficient and helpful. Really lovely service

13 March 2023
Rated 5 out of 5 stars

Excellent service

Ordering easy online price for the little green Wallpaper was the best I could find and delivery within a few days. Excellent service. Would use again

16 March 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look