i am very happy with my care i receive my two careers are great there names are Judith and Nene i would be lost without them
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See what reviewers are saying
I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... See more
Company replied
The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... See more
Company replied
LFT test supplied unusable as missing reagent. Customer Service advised I should have waited for delivery of replacement. Am NHS surgeon needing to return to work next day to avoid cancellation of a... See more
i am very happy with my care
i am very happy with my care i receive my two careers are great there names are Judith and Nene i would be lost without them
23 July 2024
Unprompted review
Sad but true! ...
I have to withdraw the entire stars again! Although I was promised several times a credit for a test from December 2021, I have received in July 2022 still nothing in repayment. And that although the account data for the repayment are available at Abicare. Sad but true!
18 July 2022
Unprompted review
Turned up for an appointment today and…
Turned up for an appointment today and no one there at all. Called the telephone number and no response at all. Nearly missed flights to the US as a result. Totally unreliable, do not use.
2 May 2022
Unprompted review
Reply from Abihealth
Dear Ms Luxton, please accept our apologies for any inconvenience caused to yourself with regards to your appointment on Monday. Our business does not operate on weekends or bank holidays, usually our booking system supports this automatically. Unfortunately there appears to have been a system error which allowed you to book an appointment on essentially a non-working day. On behalf of Abicare Health, I would like to apologise for this error. I have issued a refund for costs incurred. Kind Regards, Abicare Health.
Excellent service
Excellent service and prompt results. Good value too.
20 April 2022
Unprompted review
Excellent service
19 March 2022
Reply from Abihealth
Dear David, Thank you so much for taking the time to leave us a positive review. We are delighted that you had an excellent experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you, we look forward to assisting you again in the future.
Thanks
I was very Happy with your service.
18 March 2022
Reply from Abihealth
Dear Ms Canton, Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a happy experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Reply from Abihealth
Dear Klaudia, Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Best wishes, Abicare Health
So professional
So professional, friendly and knowledgeable. My result came through 30 minutes after I took my test like it was promised. Price was reasonable and service was fantastic. Trust me you can’t find a better place to take your test.
17 March 2022
Reply from Abihealth
Dear Tooba,
Thank you so much for taking the time to leave us a wonderful review. We are absolutely delighted you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Good service
17 March 2022
Reply from Abihealth
Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Order is easy
Order is easy, price is chip for my use and the parcel was delivered on time to my hotel.
Results was received in the 2 days after my arrival in UK.
17 March 2022
Reply from Abihealth
Dear Michael,
Thank you so much for taking the time to leave us a positive review. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you again for taking the time to leave your review, it is much appreciated and we look forward to assisting you again.
Great service
16 March 2022
Reply from Abihealth
Thank you so much for taking the time to leave us a positive review. We are delighted that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you, we look forward to assisting you again.
Reply from Abihealth
Dear Samuel,
Thank you so much for taking the time to leave us a positive review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words, we look forward to assisting you again.
Reply from Abihealth
Thank you so much for taking the time to leave us a wonderful review! We are delighted that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words, we look forward to assisting you again.
Very good service prompt service
15 March 2022
Reply from Abihealth
Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. Thank you for your kind words and we look forward to assisting you again.
I was very pleased with the service I…
I was very pleased with the service I received at Abicare Health when I attended for a pre-departure covid-19 PCR test. The staff were prompt, polite and professional. I definitely recommend.
15 March 2022
Reply from Abihealth
Thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Reply from Abihealth
Dear Andrew,
Thank you so much for taking the time to leave us a wonderful review. We are delighted that your experience with us was a positive one. At Abicare Health we aim to improve customer service satisfaction everyday and your review affirms the work we put in, to elevate our services. Thank you for your kind words, we look forward to assisting you again in the future.
Great service
The ordering, delivery and user experience was good! Great for travel and test.
13 March 2022
Fast delivery
Fast delivery. Fair price (£19.99) and easy process / processing of the procedure
11 March 2022
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