We were unsuccessful with 3 attempts, over nearly 4 months, to have these documents served by a Sheriff (outside of our state.) We even had to reschedule the court date twice because of service issues... See more
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Review summary
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I've had a great experience with ABC Legal. They provide timely Process Serving with on point notifications. I am also able to get notified while at home, which is what I love. Excellent service with... See more
Company replied
I was pleasantly surprised at how many times service was attempted. Now thats professionalism. I was so happy when the server finally able to complete the service. If I ever need legal help again I wi... See more
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Really enjoyed the app and having real time updates on service status for the various defendants. Easy and intuitive to both place orders and download proof of service. Also appreciated the detail... See more
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Company details
About ABC Legal Services
Written by the company
Service Made Simple™
Fast, seamless service of process in 50 states and 88 countries—with one simple solution.
ABC Legal is the nation's largest provider of service of process. Since 1974, we've helped more than 50,000 law firms, corporations, government agencies, and individuals get documents served quickly, reliably, and accurately.
We provide service of process in all 50 states and 88 countries and proudly serve as the official process server for the U.S. Department of Justice.
Getting documents served shouldn't be complicated. That's why we built technology that gives legal teams complete visibility into every step of the process—so you always know where things stand, nothing falls through the cracks, and your cases keep moving forward.
Everything in one place. Track every serve, every update, and every deadline from a single platform—no chasing status updates.
Nationwide reach. Local expertise. With 10 offices across the country and a network of more than 12,000 process servers, we deliver reliable service wherever you need it.
Whether you're an individual, solo practitioner, large law firm, corporation, or government agency, ABC Legal makes service of process straightforward. We handle the complexity, so you can focus on moving your cases forward.
See why legal professionals have trusted ABC Legal for more than 50 years at abclegal.com.
Sign Up For Free Order Today Upgrade to Professional™ Serve Anywhere PartnershipsWritten by the company
Contact info
1099 Stewart St., Suite 700, 98101, Seattle, United States
- (206)521-9000
- learn@abclegal.com
- abclegal.com
4.1
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ABC Legal Services
Hi Steve,
Thank you for your feedback. We’re sorry to hear about your experience.
According to our records, the issue has been corrected, and an updated proof is now available in your account. We understand the importance of accurate information and appreciate you bringing this matter to our attention.
Thank you for the opportunity to address your concerns.
Sincerely,
The ABC Legal Services Team
I was pleasantly surprised by the ease of the entire process.
I was pleasantly surprised by the ease and expediency of the entire process. We have never needed this type of service before, so I didn't know what to expect. I couldn't have asked for a better experience.
12 June 2026
Reply from ABC Legal Services
Belinda, thank you for your thoughtful review! We're delighted to hear your first experience exceeded expectations and that the process was both simple and efficient. We appreciate your trust in ABC Legal and are pleased we could provide a positive experience! We look forward to continuing to be your trusted service of process provider.
Prompt service
Prompt service; timely service; response immediately after our request; and full disclosure.
12 June 2026
Reply from ABC Legal Services
Eileen, thank you for your kind words! Providing timely service and keeping our clients informed throughout the process is important to us. We appreciate your trust and are glad we could assist!
This was my first time using a process…
This was my first time using a process server. It was a great experience. Constable was unsuccessful in serving the defendant and they stuck to it until the job was complete. The defendant lived in a gated community. Kudos to Ruth Obasi in getting this take done. I will definitely be using this service again for our company. They keep you informed on everything that is going on. I highly recommend them.
15 June 2026
Unprompted review
Reply from ABC Legal Services
Cindy, thank you for your thoughtful review and recommendation! We're pleased to hear that your first experience with ABC Legal was positive. We'll be sure to share your kind words with Ruth. We truly appreciate your trust and look forward to assisting you with any future cases!
Usefull for foreign filers.
ABC Legal provides a great utility for foreign filers. Having a 100% online platform for service of process is much easier than contacting a local constable.
5 June 2026
Reply from ABC Legal Services
Victor, thank you for your review! We're pleased to hear our platform made the process more convenient and accessible. We appreciate your trust in ABC Legal and are grateful for the opportunity to assist you!
Excellent and fast service
5 June 2026
Reply from ABC Legal Services
Thank you for your kind words! We're pleased we could assist you and appreciate your support. Thank you for choosing ABC Legal.
Horrible
Horrible. See the lady named "Cat" on your staff. I have told her all the mistakes. And they have not been corrected immediately.
5 June 2026
Reply from ABC Legal Services
Hi Edward,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns and take feedback like this very seriously. Your review has been escalated to our customer service team for further review.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
Good service very pro
Very easy to use. The follow through follow up and correspondence was very professional.
12 June 2026
Reply from ABC Legal Services
John, thank you for your kind words! We're delighted to hear you had a positive experience and felt supported throughout the process. We appreciate your trust in ABC Legal and are grateful for the opportunity to assist.
I ordered 3 process services
I ordered 3 process services. The first rush had to be refilled twice. Used state when was federal and then didn’t have all exhibits listed.
The third forgot to sign it.
But in the end mission accomplishment on all three.
5 June 2026
Reply from ABC Legal Services
Hi,
Thank you for taking the time to share your feedback.
We’re glad to hear that all three services were ultimately completed successfully. We also appreciate your feedback, as it helps us identify areas for improvement in our processes and service quality.
Sincerely,
The ABC Legal Services Team
Reply from ABC Legal Services
Mila, thank you for your kind words! We're delighted to hear you had a positive experience. We appreciate your support and thank you for trusting ABC Legal!
Reply from ABC Legal Services
Calene, thank you for your recommendation! We're pleased we could provide a smooth experience and keep you informed along the way. We truly appreciate your support and trust in ABC Legal!
I appreciate the fast service and…
I appreciate the fast service and constant update my ex has been very evasive at being served for years but abc got it done thank you
12 June 2026
Reply from ABC Legal Services
John, thank you for your kind words! We're pleased we could help bring this matter to a successful resolution. We appreciate your trust in our team and are grateful for the opportunity to assist you!
The Server did not have any idea that…
The Server did not have any idea that signatures and correct date needed to be filled in on 60 day notice to vacate. I had to help him. He said company nor himself served these kind of documents before.
29 May 2026
Reply from ABC Legal Services
Thomas, thank you for sharing your feedback. We appreciate you bringing this experience to our attention and are always looking for ways to improve. Your input is valuable, and we're grateful for the opportunity to assist you.
Only One Attempt even after having papers for 1 Month
Hired this company to serve my ex-wife. Only one attempt was made in one month. Made numerous calls & texts and was assured that there will be multiple attempts by process server but only One attempt was made. 2 Days before I had to show for court on 6-12-25 still waiting for pr
Of service. Don’t waste your money.
11 June 2026
Unprompted review
Reply from ABC Legal Services
Hi George,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand how frustrating delays can be, especially when court deadlines are approaching and you are waiting for updates on an important legal matter.
We take concerns like this very seriously. We previously reached out through Trustpilot to learn more about your concerns and review the details of your order, but unfortunately, we did not receive a response.
If you would still like assistance, please reach out through your online account so our team can review your case and work to remedy the situation as quickly as possible. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
My name is Ms Bonet
My name is Ms. Bonet; I paid $76 dollars on 05/05/26 to have ABC Legal Services to serve my court documents. The court documents were served in few days. Afterwards ABC Legal Services was supposed to provide me with a correct Proof of Service document so I can take the proof of service to court and file the document with the civil court. Unfortunately, that is not what happened the proof of service had several errors on it, the wrong name for me. the wrong home address the wrong cell phone number for me. No court name on the section for name and address of the court no address for the court. There were approximately seven errors. Today is June 11, 2026 I am passed the due date for this document to be turned in. I have never received a correct document. Therefore rightfully so I should receive my money back. I will never use this company again the supervisors ignored my daily calls asking for correction of my proof of service. from 05/05/26 through 06/11/26, I still have not received a corrected proof of service, I have reported this company to the better business bureau, the California State Office of the Attorney General and State of Washington Attorney General.
5 May 2026
Unprompted review
Reply from ABC Legal Services
Hi Ms. Bonet,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations.
We understand how frustrating it can be when an important legal matter is not progressing as expected, and we appreciate you bringing your concerns to our attention.
We take feedback like this very seriously, and we are escalating your review to our customer service team immediately for further review.
Thank you again for sharing your experience. We appreciate the opportunity to look into this matter further.
Sincerely,
The ABC Legal Services Team
Reply from ABC Legal Services
Jaime, thank you so much for taking the time to leave a review! We are thrilled to hear about your experience with ABC Legal. Our team truly appreciates your feedback and the opportunity to assist you!
Lack of professionalism
Lack of professionalism. Repeated "attempts" to serve papers on the weekend when they knew business was closed. Poor organization and communication.
29 May 2026
Reply from ABC Legal Services
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the timing of the service attempts and the communication you received throughout the process. We recognize how important it is for service efforts to be coordinated effectively, particularly when business hours and availability are known.
We take feedback like this very seriously, and your review has been escalated to our customer service team for further review.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
ABC Legal is the WORST!
ABC Legal is by far the worst process server I’ve ever used. It’s been over a month and zero attempts have been made to serve my documents. Customer service wasn’t helpful at all. I asked them to email me with an update since their website isn’t working and I can’t access the case details page. All the email said was that attempts will be made. I will never use this service again.
8 June 2026
Unprompted review
Reply from ABC Legal Services
Hi Laura,
Thank you for taking the time to share your experience. We’re sorry to hear that you’ve been frustrated with the progress of your orders and the communication you’ve received along the way.
We understand how important it is to stay informed, especially when legal matters are involved. According to our records, two of the three orders associated with your account have been completed, and your proofs of service are available. The remaining order is still in progress, and our customer service team provided an update on its status yesterday.
We also understand your concerns regarding access to your case information and the updates you were seeking. Feedback like yours is important to us, and we have escalated your review to our customer service team for further review.
If you need any additional assistance, please continue to reach out through your online account. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT and will be happy to help.
Thank you again for bringing your concerns to our attention.
Sincerely,
The ABC Legal Services Team
I submitted my forms as a procedural…
I submitted my forms as a procedural request, and asked to be contacted 1st, but they went ahead and served the party without filing. (Serving a lawsuit has no money when it isn't filed.). I submitted to the credit card company regarding the $78 charge, and asked for a partial refund. It went through, and I was refunded. About 2 weeks later (this is an update), ABCLegal appealed it, and they got refunded back. So, I paid them $78 where they didn't follow instructions, and served a lawsuit that wasn't filed. And no 1 still has yet contacted me back about filing.
Update: because I was never contacted back by them, I eventually hired another process server. When the new process server found out I was suing the FBI, and asked what address I was, I sent the usual Google address, and the new process server company said it is a non-deliverable address, that the FBI only receives lawsuits by certified mail.
I went back to my ABCLegal dashboard, where it shows all this "congratulations! You're all set!" But actually read the message to show delivery was denied. Which means, ABCLegal knew I requested to send to a non-deliverable address, but saw this as a money-grab anyways. The feedback also does not mention on the next step for delivery, the message said the only way to deliver was through e-mail, but doesn't say what the e-mail is, or if an attempt was made.
31 May 2026
Unprompted review
Reply from ABC Legal Services
Hi Neal,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration with how your order was handled.
We recognize how important it is for legal matters to be handled according to customer instructions, and we understand how frustrating it can be when expectations are not met.
We take concerns like this very seriously, and your review has been escalated to our customer service team for further review.
If you would like assistance with this matter, please reach out through your online account so our team can review the details of your case and work toward a resolution as quickly as possible. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
I started service March 6th for divorce…
I started service March 6th for divorce papers. the 1st 3 attempts went great. Asked for substitute of service affidavit. The court needed more information from the process server and that's where it all went down hill. I tried for over a month to get the updated form. Then i went ahead and had them try to reserve and had to pay the fee again. almost 2 weeks later nothing. I asked for a refund and i am going to try another company. I am over 3 months waiting for my spouse to be served!
6 March 2026
Unprompted review
Reply from ABC Legal Services
Hi Alisha,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to spend several months trying to complete service in an important legal matter.
We understand your concerns regarding the substitute service affidavit, the delays in receiving updated documentation, and the additional time spent attempting to move your case forward.
We take concerns like this very seriously. We previously requested additional information so we could review the matter further, but unfortunately, we did not receive a response.
Please reach out through your online account so our team can review your case and work to remedy the situation as quickly as possible. Our live chat team is available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
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