ABC Leasing Hub Reviews 375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and clear communication, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, quick responses, and willingness to go above and beyond to find solutions. Reviewers also frequently commend the seamless user experience and the excellent delivery service, which is often described as prompt and well-communicated. Some people mentioned that the car was delivered a bit early, and they would have appreciated a brief demonstration of the vehicle's features upon arrival.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise staff members for... See more

Service

Clients share positive opinions on service, consistently praising the excellent and fantastic service from... See more

User experience

People report highly positive experiences with the user experience. Customers consistently describe the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions a... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Toby at ABC Leasing Hub Toby was clear, responsive, and easy to deal with. He secured a strong stock deal on the Sportage GT-Line HEV, answered all my queries... See more

Company replied

Rated 5 out of 5 stars

Went to have a look at a new Kia pv5. Went thought the finance options with Louis who was extremely helpful. There was no pressure from Louis or the team to proceed with the purchase. I ende... See more

Company replied

Rated 5 out of 5 stars

Mark was great - we went through options together and I chose the one I thought was best for me and even though that was not accepted by the finance company he went above and beyond to find anot... See more

Company replied


Company details

  1. Leasing Service
  2. Kia Dealer
  3. Suzuki Dealer

Written by the company

From company car allowance purchases through to complete, large-scale fleet solutions, at ABC Leasing Hub we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have never had a vehicle on lease…

I have never had a vehicle on lease before. Louis Parker was very helpful and answered all of my questions promptly. He has made the whole process of ordering very easy.

20 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Alex. We're delighted that Louis Parker provided you with reliable support and made your first leasing experience so easy and enjoyable. We truly appreciate your trust in us and look forward to offering you our quality service again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Happy Driving . Take care and have a fantastic day.

Rated 5 out of 5 stars

Very good service

Very good service, came up a solution quickly. Would highly recommend.

19 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Shaun. We're delighted to know you experienced very good service and that we provided a quick solution. Your recommendation is truly appreciated. Please don't hesitate to reach out if you have any further questions. We look forward to offering you our reliable support again in the future. Take care and have a fantastic day.

Rated 4 out of 5 stars

Good customer service

Good customer service, listened to my requirements and offered good solutions. Louis was very helpful. The reason for 4 not 5 stars is that there was a slight delay in response initially, they gave the reason as busyness/overwhelmed with calls.

18 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you for your kind words, Kerry. I'm delighted to hear that Louis provided you with good customer service and listened to your requirements. I sincerely apologise for the initial delay and appreciate your understanding as we work on improving our response times to ensure a more reliable experience. We appreciate your business. Feel free to reach out if you have any further questions. We hope to welcome you back soon . Take care and have a fantastic day.

Rated 5 out of 5 stars

Fantastic Customer Service

Louis Parker was brilliant sorting out my Kia Sportage and my insurance. Very efficient, helpful and would highly recommend Louis and the service.

12 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your wonderful feedback. We're delighted that Louis provided you with brilliant support and efficient service for your Kia Sportage and insurance. Your trust in our reliable team means the world to us, we appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience , Louis made it a very straight forward process with good communication throughout,would definitely recommend .

16 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Paul. We are delighted to hear that Louis provided you with a straightforward process and good communication, which reflects our commitment to honesty and reliability. Your recommendation is truly appreciated, and we look forward to delivering the same trustworthy service in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Helped me find the right deal, at the right price, at the right time

Finding the right deal for my needs and placing the order couldn't have been easier. Louis P and the team were very helpful. When factory delays put the delivery timeframe in jeopardy, Louis P was able to resolve and find a replacement vehicle and still meet delivery expectations. Would definitely recommend.

15 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful review, Sam. We are thrilled that Louis and the team provided you with reliable support and made the ordering process so easy. Your recommendation means the world to us, we appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to delivering the same quality service for you in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Toby a pleasure to do bussiness with you

Just want to leave another review to the manager of ABC leasing hubI ordered a car of these back in October With Toby what what a pleasure it was he was helpful with his knowledge and polite and went out of his way and beyond and he's just helped with another order blowing other quotes out of the water by 50 pounds a month so if anyone who is thinking of getting a lease car definitely go with this company and especially ask Toby to help am sure other employers are just as good but I can only go by my experience with him thanks again Toby 👍

14 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Simon. We are thrilled to hear about your positive experiences with Toby and our service, and we truly appreciate your trust in us. We look forward to providing you with the same honesty and reliability in the future that you have come to expect from our trustworthy team. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Thanks Mark for making the process very…

Thanks Mark for making the process very easy.
After being let down by another lease company, I contacted ABC leasing and Mark made the process very simple, I got a quote on Tuesday evening and it was all processed, finance approved and ordered by Wednesday morning. I've never known such quick service.
EDIT: Van was delivered today, only 5 weeks from ordering to delivery (was quoted 10 weeks originally) so I am very happy, such a smooth process, thanks again

14 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you, for your wonderful feedback. We are thrilled that Mark made the process so easy and quick for you after your previous experience. Your trust in our reliable and trustworthy service means everything to us, and we look forward to supporting you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Mark Poole made the process very easy…

Mark Poole made the process very easy every step of the way even when we kept changing the requirements of the vehicle. What is very good is easy accessible on the phone to discuss any issues etc.

13 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Simon. We're delighted that Mark made the process easy and was always accessible for support, reflecting our commitment to honesty and reliability. We truly appreciate your feedback and look forward to providing you with our trustworthy service again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent 5* experience

Our experience with Acorn has been excellent. We have used them for maintenance in the past and love how easy it is to deal with them, quick service and nothing too much trouble, a loan car is available for a small fee which makes it even better. This made us want to get our new vehicle with them and from the moment I called and dealt with Mark, the experience from start to finish was really easy, no pressure, great communication, the quote was extremely competitive and the vehicle was delivered to my door on the day we wanted it!
I would recommend and have recommended Acorn to everyone.

9 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Stephanie. We are delighted to hear that your experience with Acorn has been excellent and that you found our service easy and reliable. Your kind words about Mark, our competitive quotes, and the convenience of our loan car service truly mean a lot to us, and we appreciate your trust in recommending us to others. Feel free to reach out if there is anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a fantastic day.

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. I placed my order in October passed all credit checks and the order was sealed. Fast forward to the week of delivery in January and sorry we have done another check on you and this years accounts don't look as good. Same business same credit rating. I've never been refused credit before. I spoke to a main dealer the next day and they offered me the same deal on the same vehicle without a broker fee. Order signed vehicle being delivered at the end of this month. Stay well clear of these amateurs.

8 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Hi John, We’re sorry to hear about your frustration and understand how disappointing this was so close to delivery. All finance agreements remain subject to final lender approval up to delivery and always have a final review using updated accounts. Any decision was made by the finance provider, not by us. Different lenders apply different criteria, which is why another dealer may have been able to offer an alternative solution. While we regret the outcome, we strongly disagree with the suggestion that our team acted unprofessionally but wish you well with your new vehicle and hope you find a trustworthy partner for your future needs.

Rated 5 out of 5 stars

Mark was very good to deal with and was…

Mark was very good to deal with and was very knowledgeable.

Would definitely recommend

9 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, James. We are thrilled to hear that Mark provided you with trustworthy and knowledgeable service, and your recommendation truly means a lot to us. We appreciate your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon for more quality support. Take care and have a fantastic day.

Rated 5 out of 5 stars

There were some personal problems…

There were some personal problems meaning I had to cancel a four year lease order, Mark worked with me and gave me several options and together we agreed on a new two year deal and waived the processing fee on the new deal, overall very pleased with the high level of co-operation and understanding shown by this company and found them to be easy to work with and would highly reccomend.

8 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Malcolm. We're delighted that Mark was able to provide you with the support and understanding you needed during your lease change, and we truly appreciate your recommendation. We look forward to continuing to offer you the same reliable and quality service in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a great day.

Rated 5 out of 5 stars

Louis was extremely helpful which made…

Louis was extremely helpful which made the whole process very easy we would highly recommend him .

7 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your wonderful feedback, Catherine. We are delighted to hear that Louis provided you with such trustworthy support and made the process easy for you. Your recommendation truly means a lot to us, we appreciate your business. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to delivering the same quality and reliable service in the future. Take care and enjoy your new car. Happy driving 🚗 Have a fantastic day.

Rated 5 out of 5 stars

Car purchase

Very easy process from choosing the vehicle to placing an order. Toby was terrific he guided me through the whole process. I would highly recommend

5 January 2026
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review. We are delighted to hear that you found the process easy and that Toby provided you with such trustworthy support throughout. Your recommendation truly means the world to us, and we look forward to delivering the same quality service for you again in the future. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Great car and great experience so far

First time leasing a vehicle and from the great offers price wise , the responsive staff who answered all my queries to the beautiful car at the end all has been plain sailing so far. Thank you to Mark and the team - hopefully it will be a hassle free three years and I will want to repeat the experience all over again at that point .

10 December 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Janet. We are delighted that your first time leasing a vehicle has been plain sailing, thanks to our trustworthy offers and the reliable support from Mark and the team. We look forward to providing you with quality service over the next three years and hope to welcome you back for another wonderful experience. Feel free to reach out if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent customer service from Mark…

Excellent customer service from Mark Poole with the leasing of a Sportage GT-Line, easy process from ordering to delivery of the vehicle.
Mark has great knowledge of the Sportage range and the technology of which he helped us set up on the car.
Highly recommended.
Thank you.

20 November 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you for your wonderful review, Philip. We're thrilled to hear about your excellent experience with Mark Poole and the seamless process of leasing your Sportage GT-Line. Your kind words about our service and Mark's knowledge truly reflect our commitment to honesty and reliability, and we look forward to supporting you again in the future. Thank you, and have a fantastic day.

Rated 5 out of 5 stars

Very professional and helpful

Toby Mason was very professional and helpful through the whole service. Especially as this was my first time lessing. Would recommend to anyone.

9 December 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic feedback, Jasdeep. We're delighted that Toby provided you with such professional and helpful service during your first leasing experience. Your trust in us is truly appreciated, and we look forward to supporting you again in the future. Feel free to reach out to us if there is anything additional we can do for you. Take care and have a fantastic day.

Rated 5 out of 5 stars

The complete ease of it and fast…

The complete ease of it and fast application

8 December 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Mick. We're delighted to hear that you found the application process to be easy and fast, as we strive for honesty and reliability in our service. Your feedback truly motivates our team. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a fantastic day.

Rated 5 out of 5 stars

Excellent Service from Louis Parker at ABC Leasing

I requested multiple quotes for our new Kia Sportage PHEV GT-Line, and Louis Parker was the first to respond with clear options and transparent pricing for the business lease. I had many questions about the vehicle, and Louis’s knowledge really stood out—he answered everything quickly, clearly, and confidently.

He is friendly, professional, and communicates exceptionally well. The whole process felt smooth and stress-free. I wouldn’t hesitate to recommend Louis and ABC Leasing to others.

4 December 2025
Unprompted review
ABC Leasing Hub logo

Reply from ABC Leasing Hub

Thank you so much for your fantastic review, Peitr . We are delighted to hear that Louis provided you with clear options and transparent pricing for your new Kia Sportage PHEV GT-Line. Your kind words about his knowledge and communication truly reflect our commitment to honesty and reliable service, and we appreciate your recommendation of our trustworthy team at ABC Leasing. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a fantastic day.

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