abbyandfinn.com Reviews 912

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Diapers are very gentle overall but they are a little overpriced from my point of view. I only use them for special ocassions when the baby is a little bit disturbed for any reason

Rated 5 out of 5 stars

My daughter has very sensitive skin and these diapers never irritate her. We've never had a leak or blowout in 20 months and she's extremely active. The customer service is top notch and the subscript... See more

Rated 5 out of 5 stars

We were gifted a lot of different diaper brandS for my first born and the top rated brands gave him terrible rashes, including a chemical burn from Huggies. I started researching diapers and Abby&Finn... See more

Rated 5 out of 5 stars

I love that Abby&Finn diapers are 100% chlorine free! My baby does not get any diaper rashes and enjoys the comfort fit. We have tried at least five other brands, but our favorite still remains Abby&F... See more

Company details

  1. Baby Store

Information provided by various external sources

We truly seek to improve the lives of the children & families we touch. Built by parents, for parents. Our diapers are high absorbency with superior comfort.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

912 reviews

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Rated 1 out of 5 stars

Bad rash bad costumer service

Gave a nasty rash in my son and they suggest me to try a bigger size instead of just giving my money back , why would I try again something that let my sons but get in the flesh ? I’m very unhappy never will buy again with this company

7 July 2021
Unprompted review
Rated 2 out of 5 stars

unreliable shipments, creating more work for me

I feel like i’m repeatedly having bad experiences with our abby & finn subscription. Orders arriving late, last time the website was glitching and sent and charged me for two subscriptions, giving me an extra errand to return the extra one. This time the shipment arrived 5 days late, and I had to go out and buy diapers in the meantime. When it finally came, it included 3 packs of travel wipes instead of the 4 packs of regular wipes I ordered. The pre-printed note in the box said “sorry some of the diaper prints you ordered were out of stock, so we replaced them to keep your order on time.” Swapping out diaper prints is not the same as not sending wipes that we need and we’re relying on. Now I have to go out AGAIN to get more wipes. We never had issues like this with our previous diaper subscription brands. A diaper subscription is supposed to make things easier, and abby and finn is creating way more work for me than it’s worth.

1 July 2021
Rated 5 out of 5 stars

Great quality great cause

The quality of the diapers are fabulous we've been using these since my daughter was born almost 2 years ago at this point The convenience of being able to schedule monthly deliveries is fantastic and also the ability to change the delivery time quantity etc We're expecting another baby coming soon and are excited to use Abby and Finn again!

There is a note on the Abbey and Finn website that the diapers run narrow and we have an experienced an issue with this our daughter has been in the 90th plus percentile for both height and weight for her whole life and we have sized up sooner than some families but we have not experienced any issue with her sizing out at any point.

1 July 2021
Rated 5 out of 5 stars

Love 'em

Love the quality of the diapers. They're soft, no leaking, very affordable, good quality, and cute designs. They do run a tad bit narrow compared to others, but I just sized up and have had zero issues. Very happy with my purchase!

2 June 2021
Rated 1 out of 5 stars

I haven't received my shipment

I haven't received my shipment. I've reached out to FedEx, pending parcel and customer service for Abby & Finn. No one knows or the item has been delivered. The note states that they would try again but never did. Called and they mentioned that the item was indeed delivered without a signature though the note states differently. I'm gonna cancel and not deal with this again.

1 June 2021
Rated 4 out of 5 stars

Clean but small

I love how clean they are with ingredients, the only issue is they are smaller than other brands and also they leak more than other brands. I may need to size up next order.

3 May 2021
Rated 4 out of 5 stars

Ive used abby and finn diaper and wipes…

Ive used abby and finn diaper and wipes for about a year now and we love the quality. Its way better than all the other popular brands and for a great price. I have had issues with editing and deleting bundles but customer service has been quick to resolve any problems. The only reason for 4 stars and not 5 is because of the inability to add more wipes to a bundle. You're wipes are so wonderful that 4 packs is not enough for a 4 week bundle schedule. Shipping is too expensive to just order more outside of a bundle. Definitely recommend this company to every mom I know.

12 April 2021
Rated 5 out of 5 stars

Excellent products

I decided I wanted to do my part for the environment by selecting a more eco-friendly diaper, so started researching different brands. What drew me to Abby and Finn was the reasonable price and trial bundle. It only got better once my trial bundle arrived. I was very pleased with quality and performance of the diapers and wipes. Next came the ease of ordering my bundle including free bib for which my toddler selected his favorite design. Finally, I received a nice email from one of the co-founders welcoming me to the family which I found to be a nice personal touch. My bundle arrived as promised and no regrets.

10 April 2021
Rated 5 out of 5 stars

Best Diapers We've Ever Used!!

With Baby #3, we decided to try a prescription. The other large brand was just okay. Tons of blowouts and fit issues. I happened to come across Abby and Finn and I'm so happy that I did. We've has ZERO blowouts in 16 months. Can't see us going anywhere else. Thanks!!!!

7 April 2021
Rated 5 out of 5 stars

Buy them!

These diapers and wipes are amazing. I recommend them to all my mom friends. So much better than all the others we have tried.

7 April 2021
Rated 5 out of 5 stars

Having 4 kids with sensitivities and…

Having 4 kids with sensitivities and using a variety of diapers. Abby Finn diapers are by far the best diaper we have found. We have used them with our last two and would recommend for anyone. They are lightweight and breathable but yet still able to provide the absorbency our babies have needed!!! Their fun patterns are just a bonus. The wipes are wonderful as well. I have found that we use less of them per diaper change compared to Huggies or Pampers!!!

7 April 2021

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