Shockingly Incompetent
Abbingley are the building services contractor for the flat I live it. They were due to perform some small remedial work to replace some hot water infrastructure. This was due to be completed within a couple of days between the hours of 9am and 5pm on Thursday 26th and Friday 27th May 2022. It is now Tuesday the 31st May and we are now on our fifth day with no hot water, this is affecting tens of people in the building we live in. It is impossible to get any information out of Abbingley, their website lists an email and a single phone number that goes to a managed switchboard. They refuse to commit to any timelines in order to fix the issue and it seems the contractors they have on site have a hard stop at 5pm, regardless of whether they are leaving families without hot water for the fifth day running. Unfortunately this is just the latest issue in a long running saga with this company.
An opaque business that clearly care more about lining their pockets that customer care. If you are considering using Abbingley/Michael Farmer's cowboys for a job, please don't bother.