Abbey Solicitors Reviews 113

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, making stressful situations more manageable. Many highlight the exceptional service and advice received, noting the clear explanations and efficient handling of their cases. People frequently recommend the firm for its dedication and expertise. However, some customers were dissatisfied with their experience, citing issues with communication and feeling unrepresented. A few mentioned that their time was wasted due to negligence and described the way they were treated as unprofessional.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, understanding,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Customer service

Consumers generally express high satisfaction with customer service, highlighting the support, patience, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the people at abbey solicitors from the receptionist right up to the solicitor have made my total nightmare bearable. Talking me through the process every step of the way tbh with out there help I... See more

Company replied

Rated 5 out of 5 stars

Very professional, prioritises client needs and puts you at ease. Explains the process throughout, not like other firms. Will never use anyone else for any legal matters. Shajeda is the best in h... See more

Company replied

Rated 5 out of 5 stars

Thank you You can say: I was happy with the service I received from family department at Abbey Solicitors. Shajeda Begum worked hard and meticulously. After 4 long months without my son. He return... See more

Company replied

Rated 5 out of 5 stars

Imteyaz was a great help to us on a recent matter. He very quickly managed to get the right people involved to assist us and provided excellent service and advice throughout. Highly recommended.... See more

Company replied


Company details

  1. Legal Services
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney

About Abbey Solicitors

Written by the company


Abbey Solicitors is a long-established solicitors firm in Manchester.

We provide a professional service to clients nationwide. We are proud of our excellent track record and passionate about delivering affordable legal services for personal, employment and business matters.

We are contracted by the Legal Aid Agency to provide Public Funded Criminal Defence and Family law services.

We have a particular specialism in all aspects of Criminal Defence Law as well as family law including care proceedings, divorce and child contact, personal injury claims and commercial litigation including contract disputes.

Every year thousands of happy clients receive our services. No case is too complex or sensitive for us.

We pride ourselves on being a friendly, approachable and professional law firm maintaining high standards to achieve our clients’ goals.

We are available 24/7 for emergencies. We can arrange meetings at other times, by appointment.

CONTACT US FREE TODAY

Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Abbey Solicitors, especially in relation to family law matters. From start to finish, the team showed professionalism, understanding, and genuine care during what can be a very stressful time.
A special thank you to Shajeda, Hassan, Megan, Ellie, and Paula your support, patience, and clear communication made the whole process much easier. You took the time to listen, explained everything clearly, and handled my case with sensitivity and efficiency.
The entire team is approachable, knowledgeable, and truly dedicated to achieving the best outcome for their clients. I would highly recommend Abbey Solicitors to anyone needing support with family law.

Zakiaya &Shazia

30 April 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear you had a positive experience with our firm. If you ever need further assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

It is great to have a successful…

It is great to have a successful experience with them, the case was difficult, but they are expert and doing very good job on my case ,finally I won the case , using a trustworthy solicitor, your case is already going on the right way ,thank you so much !

28 April 2026
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear you had a positive experience with our firm. If you ever need further assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Imteyaz was a great help to us on a…

Imteyaz was a great help to us on a recent matter. He very quickly managed to get the right people involved to assist us and provided excellent service and advice throughout. Highly recommended.

22 April 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear you had a positive experience with our firm. If you ever need further assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Aisha and the team were excellent in…

Aisha and the team were excellent in supporting my mum getting the best outcome we could have hoped for through a very stressful time.

23 April 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated and we are so pleased to hear that you had a great experience with us.

Rated 5 out of 5 stars

Aisha dealt with my case a few months…

Aisha dealt with my case a few months ago and honesty she was so amazing, so helpful, she made me feel comfortable speaking with her about the whole situation and I would highly recommend.

15 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Excellent Service

The best company I have ever beeb seen by very professional and knowledgeable Mr Imtiaz Ali is the best very professional and supportive and extremely knowledgeable very happy with our outcome thank you so much

14 April 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated and we are so pleased to hear that you had a great experience with us.

Rated 5 out of 5 stars

Going through this process of family court

Going through this process of family court has been emotional and difficult…I was recommended Abbey Solicitors and this has definitely been the right choice. Shajeda has been an amazing and professional Solicitor she has guided comforted and supported through the process and has been very realistic as to what is to come and what may happen.

Hasan & Ellie have been amazing Ellie has been comforting to be with and her guidance and her reassurance through court dates and the aftercare from being in the courtroom was outstanding. Hassan and Ellie have been quick with responses from my paper work to my questions over email and answered phone calls or given call backs in good timing.

I have full faith in the team supporting me at Abbey Solicitor to get me the best outcome.

Just want to take this opportunity to say thank you to them.

3 March 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear that you had a positive experience with our firm.

Rated 5 out of 5 stars

Very Help

Thank you
You can say:
I was happy with the service I received from family department at Abbey Solicitors. Shajeda Begum worked hard and meticulously. After 4 long months without my son. He returned home. I am grateful for all the help from Shajeda, Hasan & Ellie - thank you

6 February 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

A firm that cuts costs but not corners.

I was recommended Imitiaz Ali from abbey solicitors from a family member. From my first consultation I found him to be very professional, calm and incredibly thorough. He took the time to explain everything clearly, answered all my questions, and made a very stressful situation feel manageable. His knowledge of criminal law is outstanding and it really showed how Imitiaz carefully prepared my case, communication was exemplary throughout and I was always kept informed and never felt left in the dark, what really stood out was how much he genuinely cared. If anyone needs a top criminal defence solicitor who is skilled, reliable and always on your side, look no further.

2 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear you had a positive experience with our firm. If you ever need further assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Thank to shajeda and family team

Thank to shajeda and family team. My son is home. Fantastic advocacy. I am very forever grateful . Thank you

22 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear you were happy with the service.

Rated 1 out of 5 stars

Unprofessional way to dealing with people.

They called me for a witnessing, wasted my 1 and half working days.
When asked for allowed expenses they were referering me to contact the court but court told me they are responsible for it as a defense.
Although they took the compensation (legal aid) for their workers but wasted my time and money. I lost my work day and parking fee due to their negligence.
They have really unprofessional way to dealing with people.

8 May 2025
Unprompted review
Rated 4 out of 5 stars

I am incredibly grateful to Abbey…

I am incredibly grateful to Abbey Solicitors, particularly Imtiaz, who was consistently available whenever we needed him. Reaching him was hassle-free, and he responded to all our questions promptly. His expertise and comprehension of our case from beginning to end resulted in us winning. The service provided was exceptional, truly deserving of a five-star rating. Thank you once more, Abbey Solicitors, with special thanks to Imtiaz.

9 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you so much for your lovely review! We really appreciate you sharing your experience and are glad we could help. If you need any further advice or assistance, we’re always here.

Rated 5 out of 5 stars

An amazing group

An amazing group, highly recommended to everyone, and I would certainly return if the opportunity arose. Grateful for all you've done!

5 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you so much for your lovely review! We really appreciate you sharing your experience and are glad we could help. If you need any further advice or assistance, we’re always here.

Rated 5 out of 5 stars

Fantastic team of people

Fantastic team of people, would recommend to anyone and would use again if needed. Thank you for everything

2 January 2026
Unprompted review
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Reply from Abbey Solicitors

Thank you for your review. We're so pleased to hear that you were happy with the service.

Rated 5 out of 5 stars

Supportive, Approachable and Efficient

I would like to sincerely thank Abbey’s Solicitor for the outstanding support provided throughout my family law matter. In particular, Shajeda Begum, Hasan, and Ellie were exceptional from start. Their professionalism, knowledge, and compassion made a difficult and emotional process far more manageable.

Shajeda Begum demonstrated exceptional expertise and attention to detail, always ensuring I fully understood my options and the next steps. Hasan and Ellie were equally supportive, approachable, and efficient, keeping communication clear and timely throughout the case. Together, they worked seamlessly as a team and made me feel genuinely supported at every stage.

I always felt listened to and reassured, and their practical yet empathetic approach gave me confidence during a challenging time. Thanks to their dedication and hard work, my matter was handled efficiently and with care. I would highly recommend Abbey’s Solicitor and especially Shajeda Begum, Hasan, and Ellie, to anyone seeking reliable and compassionate family law representation.

15 July 2025
Unprompted review
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Reply from Abbey Solicitors

Thank you so much for your lovely review! We really appreciate you sharing your experience and are glad we could help. If you need any further advice or assistance, we’re always here

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Abby Solicitors. The whole team was extremely helpful, professional, and genuinely caring throughout my case. They took the time to listen, explain everything clearly, and made a very stressful situation much easier to manage.

I would especially like to mention Shajeda Begum from the Family Department, who was absolutely amazing. She was supportive, understanding, and always approachable, making me feel reassured at every stage. Her dedication and kindness truly made a difference, and I am very grateful for all the help she provided.

9 December 2025
Unprompted review
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Reply from Abbey Solicitors

Thank you for taking the time to leave this review. We truly appreciate your feedback and are pleased to hear you had a positive experience with our firm. If you ever need further assistance, please don’t hesitate to get in touch.

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