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ABAX UK Reviews 

336
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Kian/kier with a 1000cc motorbike was incredibly helpful setting me up with acess to multiple vehicles to access across the board. He called me back in good time and resolved my issue.

Company replied

Rated 4 out of 5 stars

Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... See more

Company replied

Rated 5 out of 5 stars

Cam has been brilliant from the initial enquiry through to any questions I had and amendment made to the trackers once installed. Cam had an issue resolved within 9 Minutes of my initial text. Would d... See more

Company replied

Rated 1 out of 5 stars

Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more

Company replied

Company details

  1. Telematics Service
  2. also in
  3. Software Company

About ABAX UK

Written by the company

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Contact info

4.0

Great

TrustScore 4 out of 5

336 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(336)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Good Quick and efficient Service…

Really Good Quick and efficient Service made very easy with Great Communication to get set up

20 January 2026
ABAX UK logo

Reply from ABAX UK

Hi Gavin, thank you for leaving a 5 star review! We are really happy to hear how well you're getting on :) Anna @ ABAX

Rated 5 out of 5 stars

Abax devices and system

We have a fleet of vehicles all requiring trackers - system is easy to use and visually easy to follow - easy to switch devices between cars and also great for mileage capture (business and private)

27 January 2026
Unprompted review
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Reply from ABAX UK

Good morning, thank you for taking the time to leave us a review. I'm really happy you're getting on well with the system, don't forget to reach out if you need any help :). Anna @ ABAX

Rated 5 out of 5 stars

Its so nice to speak to a person on the…

Its so nice to speak to a person on the phone who was very knowledgeable and helpful. Solved my query in minutes.

15 January 2026
Unprompted review
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Reply from ABAX UK

Hi, thank you for taking the time to leave us a lovely review. I have passed your comments on to the team :D Anna @ ABAX

Rated 5 out of 5 stars

Good service and trackers are bang on

Good service and trackers are bang on. For the price I’d definitely recommend

22 December 2025
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Reply from ABAX UK

Hi Daniel, thanks for a brilliant review! I'll pass on to the team :) Anna @ ABAX

Rated 5 out of 5 stars

The transfer from Movolytics to ABAX…

The transfer from Movolytics to ABAX was seamless, all done remote and no interuption to the service

3 December 2025
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Reply from ABAX UK

Hi Alan, thank you for taking the time to leave us a review! We're happy the transition went smoothly, just shout if you need anything in the future :) Anna @ ABAX

Rated 1 out of 5 stars

Buggered me to get the trackers soon as…

Buggered me to get the trackers soon as they arrived no one wanted to help to activate or help fit

27 November 2025
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Reply from ABAX UK

Hi Adam, I am sorry to hear your experience. If you call our Customer Service team on 01733 698888, we are available 24/7 and will be happy to help. Anna @ ABAX

Rated 1 out of 5 stars

Atrocious customer service

Atrocious customer service. Avoid like the plague and use So Trak!

25 November 2025
Unprompted review
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Reply from ABAX UK

Hi Adam, I am sorry to hear your experience. I have tried to request more information so we can help you but this request was declined. If you call our Customer Service team on 01733 698888, we are available 24/7 and will be happy to help. Anna @ ABAX

Rated 5 out of 5 stars

Abax, an essential tool for our business

I have worked with Abax UK in 2 different companies and both times have been a fantastic experience.
For our business needs, Abax UK has proven time and time again an essential tool.
Today we were reminded again how useful the tool is when one of our vehicles was stolen, we were able to direct the police to its location.
With the full support from Matthew Meadow who has gone above and beyond to ensure we get the best use of the trackers and its capability.

Rob J
G & J Peck

11 September 2025
Unprompted review
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Reply from ABAX UK

Hi Rob, thank you for leaving us such a fantastic review! I've passed your comments on to the team :) Anna @ ABAX

Rated 5 out of 5 stars

Very helpful and always on the end of…

Very helpful and always on the end of phone for any problems
Trackers are superb

18 August 2025
Unprompted review
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Reply from ABAX UK

Hi Mr Fisher, thank you for taking the time to leave us a lovely review. Really happy you're pleased with the service! Anna @ ABAX

Rated 5 out of 5 stars

5 Stars for Dale!

Abax initially reached out to us via social media. As a company committed to exploring innovative and evolving technologies that keep us ahead in our industry, we were open to learning more. Our director asked me to investigate what Abax had to offer, which led me to connect with Dale.

From our first interaction, Dale has been informative, responsive, personable, and a fantastic ambassador for Abax. We've had multiple interactions, including emails, video calls, and face-to-face meetings, and at every stage, Dale and the team have been quick to respond, consistently knowledgeable, and incredibly helpful.

We're genuinely excited to have integrated Abax into our tool system and would highly recommend both the platform and the excellent support we received from Dale.

22 July 2025
Unprompted review
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Reply from ABAX UK

Hi Jazz, thank you for your amazing review. We are really excited to be working with you and as always, if you need anything, please reach out. Anna @ ABAX

Rated 4 out of 5 stars

I would expect better interface to make…

I would expect better interface to make user experience easier. Tracking old data in app is struggling and total data info like milage and working hours need improving.. and of the day data might be add fir each day..

10 April 2025
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Reply from ABAX UK

Hi Tarik, thanks for your review. Our team are constantly updating the ABAX interface and will appreciate your feedback. If you'd like a call from our team to help you understand the system and data better, please don't hesitate to reach out - https://www.abax.com/en-gb/contact . Many thanks, Anna @ ABAX

Rated 5 out of 5 stars

ABAX Vehicle Trackers

Easy setup of trackers. Simple system to use.

10 July 2025
Unprompted review
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Reply from ABAX UK

Hi Darren, thanks for your review! Really pleased you're enjoying the system so far. Don't hesitate in reaching out if you need any assistance. Anna @ ABAX

Rated 1 out of 5 stars

Horrendous and corrupt company

Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not give a satisfactory response or even one that makes sense. The hardware has been faulty and never replaced yet if not returned when cancelling the contract they want to charge £80 for each device! Daylight robbery for a whole contract! Avoid, the positive reviews are definitely fake!!!!!!

27 June 2025
Unprompted review
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Reply from ABAX UK

Hi, I have requested more information on your review so we can look into it. Please provide this at your earliest convenience. Thanks, Anna @ ABAX

Rated 1 out of 5 stars

Really poor costumer service and renew…

Really poor costumer service and renew the contact without been contact for next 12 month. all good reviews are fake stay away for ABAX.

5 May 2025
Unprompted review
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Reply from ABAX UK

Hi Harry, sorry to hear you are unhappy with our service. Trustpilot verifies reviews to ensure they are real. I have requested more information so I can look into your specific case. Thanks, Anna @ ABAX

Rated 5 out of 5 stars

Luke Ives was very supportive and…

Luke Ives was very supportive and informative on how the tracker works and the set up of the App and website.
Was helpful to have Luke contact periodically to check how we was finding the use of the tracker and support us with queries and updates

29 May 2025
Unprompted review
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Reply from ABAX UK

Hi Lyndsey, thank you for taking the time to leave us a review! I'll pass your comments on to Luke! Anna @ ABAX

Rated 5 out of 5 stars

Excellent introductory

Excellent introductory from both Cameron and Dale. Very quick to respond to my initial enquiry. They helped me to be fully informed on the tracking service and how it works and were careful to cover all my enquiries. Thanks guys.

16 May 2025
Unprompted review
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Reply from ABAX UK

Hi Sharyn, thank you for taking the time to leave us a review! I'll pass your comments on to Cameron and Dale! Anna @ ABAX

Rated 5 out of 5 stars

Been with ABAX several years now and…

Been with ABAX several years now and cannot fault the system and customer service provided.

19 May 2025
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi there, thank you for taking the time to leave us a review! We are very pleased you're happy with the service! Anna @ ABAX

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