Aachho Reviews 1,824

Worst experience ever. I ordered a product a month ago and still haven’t received it. The support team has been completely unhelpful, no responses, no updates, and no resolution so far. Really disappointed with the service.

I have ordered 2 suits worth rupee 6923 on 10th March till now now details on that previously its already 25 day will answer soon now no answer.

ORDER ID - 804906

Where is my order?
When will i receive it?
It been already 23 days ?
No body pickups up the chat support is useless.
No email respond.
Such a pathetic company you are.
Kindly respond now & tell me when am i going to receive my order.

Aachho is fraud ...i had ordered a dress 4 month's ago but yet not deleverd..my Oder id is780465

worsttttttttttt experience the order no.811047 shreen thakur the customer servi9ce is wqorst they do not reply keeps on ghosting me one order i recoeved and the other suit shows no sign wont recomenmd this brand worsttttt deff going to take a legal; action they dont check my mails ponlybot replies disapointed

Absolutely horrible experience. The so-called “buy one, get one free” offer was a complete scam. The free item was never delivered, and I ended up paying ₹7k for a single piece that’s not even worth it.

After chasing them for a month with tickets and emails, all I got was a useless gift card that expired within hours. What a joke.

Dear Achhoo Team,

I am writing to express my concern regarding my order, which was placed on 13th March and has still not been delivered. And there i sone more order k placed on 27th march 2026, that is still in pending status.

Despite reaching out through your support chat multiple times, I have not received any helpful response or a clear update on the status of my order. This delay is highly disappointing and inconvenient.

I kindly request you to arrange for the immediate delivery of my order at the earliest. If the issue is not resolved promptly, I will be left with no option but to escalate the matter and file a complaint with the consumer court.

Order id: 801764

Order id:810386

I expect a quick resolution and a proper update on my order status.

Otherwise , initiate the refund asap within 7 days without fail otherwise i will have to take action legally.

Worst Worst Worst... be alert ⚠️ b aware please.... they don't have any Customer Care number no other option to file your complaint.. I have ordered 2suits one is have received which very cheap quality n one is sill in processing since February. You can do nothing after completing your order never go for prepaid. I toh suggest orders karo ar cancel krte rho tb in logo ko akkal aayegi.

Would never recommend anyone to buy from this store. They are total fraud and very arrogant. I bought four items in their b1g1 offer in which in one order I want to replace the suit of higher amount and they are saying their is no policy of return in offers and if they will replace then they will only give half amount of payment and in the another order I received one product and the second one is still missing and the order was of January. They will make the customers at loss at any cost. Beware of purchasing from them especially products in offer.

I placed an order with Aachho based on their assurance that it would be delivered by 2nd April. However, the order has still not been delivered even as of 6th April.

When I raised this issue and requested a refund due to the delay, Aachho refused to process it . They are also not acknowledging their mistake of providing an incorrect delivery timeline at the time of order placement.

Despite sending multiple emails and messages, I have not received any proper response from their team. This lack of communication and accountability has been extremely disappointing.

It is evident that customer concerns are not being taken seriously, and no genuine effort is being made to resolve the issue. This has been a very frustrating and unpleasant experience for me. I would strongly advise others to be cautious, as once an order is placed, it becomes very difficult to get proper support or resolution from Aachho.

Don't Order from Aachho

Don't buy there product either in India or in UK, worst customer service take ages to arrive and dont take returns .
You will only get automates emails saying it will resolve in 48 hrs.
There are plenty good fashion brand but Aachho is worst.

Hi, I’m still waiting for my shipment for this product which I ordered in February and have still not received.

I’ve messaged multiple times and keep being told that someone will get back to me, but nobody ever does. I’ve also tried calling and there is never an answer.

To make things worse, my messages on Instagram appear to be getting deleted rather than addressed. This has been extremely frustrating.

Please be aware before ordering. I just want either my product or a proper response.

At first, they delivered a very poor-quality lehenga. When I requested a return, they refused, and for an exchange, they asked me to pay an additional ₹300. After a lot of escalation, they finally agreed to the exchange. However, it has now been 9 days, and there has been no update. I have made numerous calls, but received no response, and I have also sent emails without any reply. Even after making the payment, they have still not delivered the lehenga.

Beware of Aachho – Horrible Customer Service!
I placed an order #794282 on Feb 25 (Buy 1 Get 1 Free promo) and received only one suit. The other item has still not arrived.
I’ve reached out multiple times via WhatsApp, Instagram, and Facebook, but all responses are automated. No real human support exists.

No item. No refund. No help.

Extremely disappointed.

Think twice before ordering – their customer service is nonexisten.

Its been 90 days and they have not delivered not they have called or answered calls in resolving the issue. The customer support is pathetic, they still have no answers and it's a prepaid order. And been waiting for my order since 90 days. It's feels like a scama and sooo disappointed this happening form such big brands.

Please check my order issue. I have emailed multiple times without response. I am leaving India soon and urgently need assistance.

I never wanted to give 1star too there customer support sucks .
After paying prepaid they look four months to deliver my order. With multiple request to delivery they don’t bother or care about customers. Quality of the dress was average

Unresponsive customer care.Poor product quality.

Poor quality product for exorbitant prices.

Delayed delivery.

Basically no reason to consider this site. No wonder people order from Myntra. These kind of online stores are nothing less than a scam.

I had a very disappointing experience with Accho. I placed an order for a suit, but even after waiting for 2 months, the product was never delivered. What’s worse is the complete lack of responsiveness from their customer support—I had to repeatedly follow up with no proper resolution.
When I finally requested an exchange or a gift voucher since the item was no longer relevant to me, they only issued a voucher for half the amount I paid. This is completely unfair, especially when the delay and non-delivery were entirely on their end.
I expected much better service and accountability from a brand like this. Unfortunately, my experience has been extremely frustrating, and I would not recommend ordering from them unless they significantly improve their customer service and delivery reliability.