Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing... See more
Company replied
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Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing... See more
Company replied
I was approved around 8am central or 9am eastern time for a small dollar loan.. with all the interest that will be accruing they could not do "same day ACH"? The representative said that it was disbur... See more
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I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, cou... See more
Company replied
Omg! So I tried getting a loan knowing I don't have the best of credit but still I was optimistic. Paige was the CSR and she went over and beyond the call of duty. She jumped through every hoop she... See more
Company replied
Our goal at AAA Community Finance is to get you the money you need when you need it. Installment Loans are a great way to take care of lifes unexpected bills at a moments notice!
117 S Prairie St, Bethalto, IL, 62010
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I just wanna mentioned the one help me patiently. Her name is Courtney thanks for the help

Reply from AAA Community Finance
Omg! So I tried getting a loan knowing I don't have the best of credit but still I was optimistic.
Paige was the CSR and she went over and beyond the call of duty. She jumped through every hoop she could to assist me in my financial crisis situation. I honestly believe she exhausted every avenue she could before ultimately being rejected for the loan. She was amazing! Continue hiring people like Paige!
Although I didn't receive the loan Paige made it worth while.

Reply from AAA Community Finance
Thanks to AAA Community Finance I was able to receive my loan quickly and without fail. I would recommend them to anyone who is in need of an emergency loan....
Thank you again AAA Community Finance

Reply from AAA Community Finance
Excellent professional assistance with the application process

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Reply from AAA Community Finance
Thanks again for your help you have great people on the staff

Reply from AAA Community Finance
The woman who spoke with me yesterday when I made my payment, Lindsey (?), was very professional and helpful. She spoke clearly and answered every question that I had.

Reply from AAA Community Finance
Did wat dey had ta do nd made sho I got me loan dey reasonable too

Reply from AAA Community Finance
They really helped me out of a rough situation. Thank you for being there when other's were not..

Reply from AAA Community Finance
Laura was very helpful and informative. I would definitely work with her again thank you

Reply from AAA Community Finance
This company provided me with the funds that I needed, provided excellent service and assisted with any questions that I had. Paid my loan off within the 1st month with no added penalties or fees. I would highly recommend them...take out only what you need.

Reply from AAA Community Finance
The staff was very courteous fast extremely wonderful customer service I would recommend them definitely.

Reply from AAA Community Finance
This is a fast quickest way to get funds when needed Thank you AAA

Reply from AAA Community Finance
The service was great. They answeed all my questions quitly and fully.

Reply from AAA Community Finance
On Nov 23,2020 I received $300. from AAACF on Dec 3, 2020 i paid AASCF $138.64
IN JAN AND FEB 2021 I had 3 payments that were declined ea for $327. Due to illness I did not know these payments had not gone through. While in recovery from the illness I found that I was delinquent. i called AAACF to resolve the account they wanted $650. to settle the account. I just did not have that amount available to me at the time. I was told that I had to have it by the end of the day or the account would be defaulted on. I did what I could and called back to offer them $350. To settle the account. They refused my offer. I will post my email correspondence from then til now and let you decide whether or not you would want these people as your lender.
My email to them after they refused my settlement offer:
I am sorry for this inconvenience but I still cannot find a copy of any of the paperwork associated with this loan a count. I had requested it back in January but after extensively searching all of my email accounts and hard drives on my computers and phone storages; I still cannot find any documentation of ever applying for or signing for a loan with AAA Community Finance. I see in by bank statements where I received money from you and where I had paid money oit to you but no agreements and I find that very odd.
I am replying to your email once again to see if you provide that documentation to me since I cant even find this on your website or my extremely limited access to my info on the member portal you provide.
I am mainly needing those loan documents to find out if I need to sue you in court or if I may have signed something that would have waived my rights to that or if I made agreements to arbitrate any disagreements and whether or not my attorneys may be able to file such paperwork, have access to the arbitration or if I may have waived those rights or not.
Basically I need to know how to move forward in the process after AAA Community Finance refused my generous offer to settle this account.
After some amount of time was spent researching your company and its business practices through various agencies it was noted that AAA was able to refute much of the complaints without any recourse and without any real evidence of negation due to the "his word vs their word" falicy. I am not going to be a victim of these shady practices. My preferred method of correspondence will be this email address and if it was good enough to be used by you to contact me it should be good enough for the rest of our communications. I will not communicate over the telephone this is mainly because of my disability to which you bare the responsibility to do everything in your power to make reasonable accommodations for as a business operating here in the US; I believe this is a reasonable request. Please respond as rapidly as possible as this has the potential to affect my life adversely for many years.
Response from AASCF;
We can mail you a copy of your agreement for a fee of $25. However, we do need to speak with you in order to resolve your account.
MY RESPONSE:
...why is it that I am not able to have a copy of my contract unless I pay for it. I am pretty sure that it goes against the 'Truth in Lending Act'; does it not?
How's that possible? I was under the impression that I had to settle it last week on that day when I called in or i would lose that chance forever. I would have paid it off 2 days ago when I got my stimulus money if I had known that instead of buying a car. Why was it not communicated to me that we could still resolve the account instead of using the high pressure tactics to force me to pay right then?
I have a very rare disease that is triggered by stress. Every instance of stress I go through, such as this, is another 1 in 10 chance that the outcome could be fatal for me. So this is very unappreciated.
Lets get this resolved
UPDATE 20 MARCH 2021
Today I received a new settlement offer which was far better than I could have ever expected and it was for a far lesser amount than I even had offered. I am very appreciative and thankful that they listened to my complaint and that they offered me a settlement that was well within my reach to accomplish. Its now like a 180 degree change that went from demanding a huge amount that was way unreachable for me that needed to be paid by end of business that day to an offer well within reach plus gave me 30 whole days to get it paid within.
This completed changes my original attitude towards this firm. And while I do not agree with how I was first treated in my dealings to resolve ths issue I am more than satisfied with the situation and with the AAA Community Finance experience. Why? Because they took the time to listen and that goes a long way in these days where businesses are so computer and AI driven without feelings or emotions such as empathy that we as humans need in order to function properly and feel satisfied

Reply from AAA Community Finance
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