AAA Community Finance Reviews 

1,292
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing... See more

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Rated 2 out of 5 stars

I was approved around 8am central or 9am eastern time for a small dollar loan.. with all the interest that will be accruing they could not do "same day ACH"? The representative said that it was disbur... See more

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Rated 5 out of 5 stars

I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, cou... See more

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Rated 5 out of 5 stars

Omg! So I tried getting a loan knowing I don't have the best of credit but still I was optimistic. Paige was the CSR and she went over and beyond the call of duty. She jumped through every hoop she... See more

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Company details

  1. Non-Bank Financial Service
  2. also in
  3. Financial Consultant
  4. Money Transfer Service

Information provided by various external sources

Our goal at AAA Community Finance is to get you the money you need when you need it. Installment Loans are a great way to take care of lifes unexpected bills at a moments notice!


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

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(1,292)

1 review in the last 12 months

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Rated 5 out of 5 stars

5starz

Omg! So I tried getting a loan knowing I don't have the best of credit but still I was optimistic.
Paige was the CSR and she went over and beyond the call of duty. She jumped through every hoop she could to assist me in my financial crisis situation. I honestly believe she exhausted every avenue she could before ultimately being rejected for the loan. She was amazing! Continue hiring people like Paige!
Although I didn't receive the loan Paige made it worth while.

22 April 2021
Unprompted review
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Reply from AAA Community Finance

Thank you for your review!!

Rated 5 out of 5 stars

Thanks to AAA Community Finance I was…

Thanks to AAA Community Finance I was able to receive my loan quickly and without fail. I would recommend them to anyone who is in need of an emergency loan....
Thank you again AAA Community Finance

22 April 2021
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Reply from AAA Community Finance

Thank you for your review!!

Rated 5 out of 5 stars

The woman who spoke with me yesterday…

The woman who spoke with me yesterday when I made my payment, Lindsey (?), was very professional and helpful. She spoke clearly and answered every question that I had.

10 April 2021
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Reply from AAA Community Finance

Thank you for your review!!!!

Rated 5 out of 5 stars

Got the funds I needed...quick and fast.

This company provided me with the funds that I needed, provided excellent service and assisted with any questions that I had. Paid my loan off within the 1st month with no added penalties or fees. I would highly recommend them...take out only what you need.

21 March 2021
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Reply from AAA Community Finance

Thank you for your review!!

Rated 5 out of 5 stars

More than fair settlement

On Nov 23,2020 I received $300. from AAACF on Dec 3, 2020 i paid AASCF $138.64
IN JAN AND FEB 2021 I had 3 payments that were declined ea for $327. Due to illness I did not know these payments had not gone through. While in recovery from the illness I found that I was delinquent. i called AAACF to resolve the account they wanted $650. to settle the account. I just did not have that amount available to me at the time. I was told that I had to have it by the end of the day or the account would be defaulted on. I did what I could and called back to offer them $350. To settle the account. They refused my offer. I will post my email correspondence from then til now and let you decide whether or not you would want these people as your lender.

My email to them after they refused my settlement offer:

I am sorry for this inconvenience but I still cannot find a copy of any of the paperwork associated with this loan a count. I had requested it back in January but after extensively searching all of my email accounts and hard drives on my computers and phone storages; I still cannot find any documentation of ever applying for or signing for a loan with AAA Community Finance. I see in by bank statements where I received money from you and where I had paid money oit to you but no agreements and I find that very odd.
I am replying to your email once again to see if you provide that documentation to me since I cant even find this on your website or my extremely limited access to my info on the member portal you provide.
I am mainly needing those loan documents to find out if I need to sue you in court or if I may have signed something that would have waived my rights to that or if I made agreements to arbitrate any disagreements and whether or not my attorneys may be able to file such paperwork, have access to the arbitration or if I may have waived those rights or not.
Basically I need to know how to move forward in the process after AAA Community Finance refused my generous offer to settle this account.
After some amount of time was spent researching your company and its business practices through various agencies it was noted that AAA was able to refute much of the complaints without any recourse and without any real evidence of negation due to the "his word vs their word" falicy. I am not going to be a victim of these shady practices. My preferred method of correspondence will be this email address and if it was good enough to be used by you to contact me it should be good enough for the rest of our communications. I will not communicate over the telephone this is mainly because of my disability to which you bare the responsibility to do everything in your power to make reasonable accommodations for as a business operating here in the US; I believe this is a reasonable request. Please respond as rapidly as possible as this has the potential to affect my life adversely for many years.

Response from AASCF;
We can mail you a copy of your agreement for a fee of $25. However, we do need to speak with you in order to resolve your account.

MY RESPONSE:

...why is it that I am not able to have a copy of my contract unless I pay for it. I am pretty sure that it goes against the 'Truth in Lending Act'; does it not?
How's that possible? I was under the impression that I had to settle it last week on that day when I called in or i would lose that chance forever. I would have paid it off 2 days ago when I got my stimulus money if I had known that instead of buying a car. Why was it not communicated to me that we could still resolve the account instead of using the high pressure tactics to force me to pay right then?
I have a very rare disease that is triggered by stress. Every instance of stress I go through, such as this, is another 1 in 10 chance that the outcome could be fatal for me. So this is very unappreciated.
Lets get this resolved
UPDATE 20 MARCH 2021
Today I received a new settlement offer which was far better than I could have ever expected and it was for a far lesser amount than I even had offered. I am very appreciative and thankful that they listened to my complaint and that they offered me a settlement that was well within my reach to accomplish. Its now like a 180 degree change that went from demanding a huge amount that was way unreachable for me that needed to be paid by end of business that day to an offer well within reach plus gave me 30 whole days to get it paid within.
This completed changes my original attitude towards this firm. And while I do not agree with how I was first treated in my dealings to resolve ths issue I am more than satisfied with the situation and with the AAA Community Finance experience. Why? Because they took the time to listen and that goes a long way in these days where businesses are so computer and AI driven without feelings or emotions such as empathy that we as humans need in order to function properly and feel satisfied

17 March 2021
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Reply from AAA Community Finance

We are more than happy to work with you to get this settled. We have sent you an email and we are awaiting your response.

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