A2 Tyre Supplies Ltd Reviews 

145
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A2 Tyres Halfway sheerness Big shout out to Richard and the Ladies for being the best and so so helpful so grateful and Connor for fixing finally my troublesome Citroen knocking noise in the e... See more

Rated 5 out of 5 stars

I highly recommend A2 Tyres Sheerness. Their staff are not only friendly but also highly skilled. The tyre fitters were all so polite, courteous and went above and beyond. I promise that you will not... See more

Rated 2 out of 5 stars

Came in to Sheppey branch yesterday to have an interim service everything was good staff were pleasant. Until we came to pay and the price was £40 more than we expected. We queried this and was told t... See more

Rated 5 out of 5 stars

I found myself stuck at Roadchef Maidstone with a flat rear tyre, and to make matters worse, the service pressure station wasn’t working. Just when things looked bleak, a van from A2 Tyre supplies Ltd... See more

Company details

  1. Tire Shop
  2. Auto Air Conditioning Service
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Information provided by various external sources

At A2 Tyre Supplies Ltd, we offer a wide range of services, covering Tyres, MOTs, Exhausts, Mechanical works and Air-Con Recharging. We have in stock a variety of tyres to suit all vehicles and budgets, and at our Detling branch cover commercial vehicles as well. A2 Tyre Supplies Ltd also offer a mobile fitting service to get you and your vehicle moving again.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.4

All reviews

(145)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

A2 are a fantastic company to do…

A2 are a fantastic company to do business with flawlessly maintaining our fleet.
Special thanks to the engineers at the WHITSTABLE BRANCH for your dedication and professionalism - fixing a van issue which no other garage in Kent could handle!

Luke.
MAZE SECURITY.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Unbelievable and dangerous

Ordered a new tyre to be fitted online took my car down to the tyre garage to be replaced. After an hour I heard some fella on the phone trying to find wheel nuts from other companies then started reading out my registration number for my car. after 10 minutes he called me over to the desk and said that the wheel nuts off the car had been damaged but wasn't by them. I said well it wasn't me was it he said he can't put them back on because it may damage the thread so what they have done is taken off 2 wheel nuts off two of my other wheels to keep that one on! I said so I've now got 3 wheels without enough wheel nuts so will my wheel come off and he said no. Well I'm no expert but I'm pretty sure if they have five it's 5 for a reason and the advice given was to go to a breakers yard where crash damaged cars are and get them from there!!! Great advice I think not. I've been using this tyre company for years and today will be the last time unfortunately. Allowing a car to go on the road with the wrong amount of wheel nuts is utter madness shows money takes priority over safety.
Cost me another 20 quid to sort out the wheel nuts so thanks very much fingers crossed the tyres lasts.
Very very disappointed.

13 January 2025
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time to review our business, all reviews whether good or bad give us some indication of how we are performing and gives us an opportunity to make improvements where necessary.

I have tried calling you several times and left messages but so far I've been unable to make contact.

Having reviewed your case however, I can see that on this occasion we could have handled things better and I feel that we have let you down.

The wheel nut type on your Land Rover are notorious for swelling and causing issues when trying to remove them or refit them. Water gets under the cap on the nut and causes them to swell. This also happens on OE Ford nuts.

We know that this is the case therefore before commencing work on your vehicle we should have checked this and made you aware of the situation before removing your wheel nuts.

We should have also spoken to you to explain the situation before trying to find replacement wheel nuts over the phone. I agree that it wouldn't have been nice to hear your registration number being quoted over the phone without knowing what was going on with your car.

Had we explained the situation before commencing work I would say that we had done nothing wrong and that it's a particular problem with this style of wheel nut. I still stand by the fact that we didn't damage the wheel nuts and that it would have happened to whoever next removed those wheel nuts from your vehicle.

However, I do believe that we have let you down on this occasion as per the reasons above.

I was ringing to see if I can offer you a complimentary wheel alignment on your vehicle? If you would like to accept this offer please do not hesitate in contacting me.

Also, if you would like to discuss this further I would be more than happy to speak to you and hopefully come to a suitable resolution to yourself.

I look forward to hearing from you.

Very best regards

Luke Stephens
Head of Operations

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always, went above and beyond to help me sort my car issue. Can’t recommend them enough, especially Teresa, she’s just so friendly and helpful and will do what she can to help. Thank you A2

10 January 2025
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for submitting this 5 star review for our Sheppey depot. We always go the extra mile for our customers. We hope that you will return back for one of our other services that we can provide.

Rated 5 out of 5 stars

Excellent Service.

I used the Sittingbourne branch because they were recommended on Facebook. I wasn’t disappointed. The service was excellent, either polite and friendly staff. Reasonably priced and excellent work.

3 January 2025
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for coming to our Sittingbourne depot based on recommendations on Facebook. We have been an established family run company for 50 years and are proud of the customer service our team provide. We hope that your positive experience will make you consider using us in the future.

Rated 5 out of 5 stars

Excellent Service

A fantastic group of lads. Really got us out of a fix today. Went out of their way to help us. Cheerful, efficient and vey friendly. Superb service, would highly recommend.

28 December 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time to write this 5 star review. We always have prided ourselves on our customer service and competitive prices. We hope that you will consider using us again in the future, for possibly one of our other services.

Rated 5 out of 5 stars

Life saver

After trying about 5 different company's while stranded at the side of a busy A road A2 where the only ones able to come out after hours. With a very reasonable price. When I saw his headlights in my rear window a sense of relief came knowing I was going to get someone professional and quick. Highly recommend this company. The man that saw me Connor was respectful good at his job and very professional

29 November 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Your review is much appreciated, and thank you for taking the time to write it. We do not get reviews for our Mobile Technicians, so it is always great to read one. We will ensure that Connor is made aware of your review. We hope that you got to your destination safely and that you will use us again in the future.

Rated 5 out of 5 stars

Wishbone replacement and track rod and…

Wishbone replacement and track rod and tracking brilliant job recommendations to all my friends

29 November 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for writing this 5 star review for our Sheppey depot. We are glad that we were able to rectify the issues that you had were extremely happy with the work that we carried out.

Rated 5 out of 5 stars

I can't remember the exact date but my…

I can't remember the exact date but my partner came in to the Sittingbourne branch a few weeks ago but had forgotten the locking wheel nut key. A worker she believes was called Paul saw no issue with this and removed all 4 locking wheel nuts and replaced them in around 10 minutes. This meant my partner could get back on the road quickly and safely. Special thanks to that worker and A2 tyres for being so reliable.

30 October 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for your 5 star review. We aim to go the extra mile at A2 tyre supplies and set high standards.

We look forward to seeing you on your next visit.

Rated 1 out of 5 stars

Just an awful experience from the…

Just an awful experience from the start.
I telephoned 30 minutes before I arrived and was told there would be no waiting time. I needed two new front tyres. When I arrived there were many customers waiting. I asked some if they had been waiting a long time and it was apparent they were waiting at the time I was told the workshop was empty.
I was told to leave my car key in the ignition and wait. Thirty minutes later I asked if my car had been completed and was told they were waiting for me to give my key to reception.
When my car was finally taken into the workshop the tyre fitters started to engage in excessive horseplay around my car. When I went over to ask what was going on it was also necessary to ask one of the tyre fitters to take his tools and my wheel nuts off of the bonnet of my car.
I complained to the foreman and another employee called me boring.
When I got my car back after 1 hour and forty minutes I was so worried about the work A2 tryres had completed I drove slowly home and had the wheels and tyres checked immediately.

31 October 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Good Morning Mr Eaglestone,

Thank you for taking the time to leave a review. Firstly let me apologize that your locking wheel nut was placed on the bonnet of your car, this is not a practice that we encourage and therefore the necessary actions and training will be delivered to ensure that this doesn't happen again.

I have reviewed the HD CCTV system we have in place this morning and cannot see the horseplay that you are referring to, I am however more than happy to invite you in to review it with me and point out where we were going wrong.

In terms of the wait time, we never ask customers to leave their key in the ignition but to return the key to us so we can place it with the jobsheet in order to reduce delays in turnaround time, I can only say that this was potentially a misunderstanding.

In terms of being worried about the work we completed, the workshop foreman spent 15 minutes with you and the wheel alignment technician talking you through the process and the outcome. We also have a comprehensive training plan to ensure that our tyre fitters are more than capable and qualified to do the job.

All this being said we clearly fell below your expectations and at A2 tyres we strive to go the extra mile. I would very much like to discuss your concerns further. Please feel free to contact me at any time.

Stewart Wright
Operations Manager
01795 475 200

Rated 5 out of 5 stars

Always take my car here,very helpful…

Always take my car here,very helpful and nothing too much trouble

11 October 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

|Good Morning,

Thank you for taking the time to leave us a 5 star review. At A2 tyres we strive to go the extra mile and I am really glad that you feel like we are living up to that standard.

See you again soon.

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service! Traffic wardens were threatening me with a ticket, although I had a flat tyre and couldn’t move! A2 Tyres pulled someone from another job so they could help me avoid the parking ticket. Can’t recommend highly enough. Thank you!

30 September 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time in writing this review. We are glad that we were able to send one of our team to you to get you out the the predicament that you appeared to be in. We hope that you will use one of our retail depots for your tyres, servicing or MOT.

Rated 5 out of 5 stars

First time using them and from the…

First time using them and from the initial call to the work being carried out - really exceptional- this is my go to garage from now on. Thank you so much

28 September 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for this review, and also for coming to try us out. We also put our customers first and ensure that our service level is always at it highest level.

Rated 5 out of 5 stars

Fast service from phone call to home…

Fast service from phone call to home less than an hour.

24 August 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time to submit this 5 star review for our Detling mobile service. We have a lot of pride in the service that our mobile team provide at the roadside. To us, it shows that the same care and attention outside of the depot is provided by our mobile team.

Rated 2 out of 5 stars

Ordered a better tyre online and ended…

Ordered a better tyre online and ended up with a less quality tyre as said did not have any in stocks even though had booked a slot with confirmation of tyres and paid same price even though should have been cheaper not helpful.

12 August 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time to leave us a review. We have incredibly high standards at A2 tyre supplies always striving to go the extra mile.

I am sorry that on this occasion that for your visit we fell below our usual high standard.

Please feel free to contact me so we can discuss further, hopefully put the situation right and prevent this from happening again.

Stewart Wright
Operations Manager
01795 475 200

Rated 5 out of 5 stars

Amazing value.

Used this garage twice now and they're great. I went in and assumed I needed a new tyre. The mechanic said he would look at it first, and came back to say it could be repaired for a quarter of the price. Nice to find a garage that don't rip a single women off.

8 August 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for writing this 5 star review for our Sittingbourne depot. We pride ourselves in our customer service, and that we will only recommend what is essential, and will never suggest something that is not required.

We all know that vehicles are costly at the best of times, and anything we will always do something to reduce the costs.

Rated 5 out of 5 stars

Amazing Service A* for A2 !

My wife had a puncture on the A20 and established the car did not have a spare wheel and only the shocking foam.

My space saver in my VW Golf after driving there did not fit the VW Polo.

A2 van pulls into the petrol station and after approaching Mitchell and Stephen they called the office for us. Not long after my kids and wife left in my car and I was rescued by Adam in the mobile van.

The service I received from start to finish including communication was second to none and I will recommend to everyone I know that the number is in their phone just in case.

Epic service is rare nowadays as is communication, punctuality and people that care about people and their job.

Mitchell, Stephen and Adam in particular are role models for this company and the service could not be bettered in any way.

31 July 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for your 5 star review and we are happy that we were able to come to your assistance. We will definitely ensure that Mitchell, Stephen and Adam are told about your review. Our team pride themselves in their customer service and their willingness to help.

We have thousands of tyres available at hand which means that we can assist most vehicles that are on the road. Glad that your wife and children got away safe and that you did not have to wait long for Adam to turn up.

Rated 5 out of 5 stars

Amazing service and very professional

Amazing service and very professional. Came out same day. Treated my wheel from my Golf R with care which is not often the case with some tyre places.

Highly recommended

30 July 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for taking the time to submit this 5 star review for our Detling mobile service. We have a lot of pride in the service that our mobile team provide at the roadside. To us, it shows that the same care and attention outside of the depot is provided by our mobile team.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I got a puncture and needed a mobile tyre fitter. They estimated and ETA of 60-90 minutes and arrived in about 50 mins. The mechanic was really professional, and the price was over £100 cheaper than another quote I’d gotten. If you’re sat on the roadside looking at reviews for mobile tyre fitters, use these guys!

26 July 2024
Unprompted review
A2 Tyre Supplies Ltd logo

Reply from A2 Tyre Supplies Ltd

Thank you for submitting this 5 star review for our mobile team. We are very proud of this team, who are on call 24/7 regardless of the conditions and location. You will also get the same level of care and experience from them as you would if you had come to our depots.

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