A2B Payment Solutions Reviews 232

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Have been dealing with A2B for a couple months now, pleased with general service, as well as customer support. I have been dealing with Lloyd with a few bits and he is very helpful, and quick to res... See more

Rated 5 out of 5 stars

We have been with A2B/Clover since March. The guys I dealt with to get set up have been great/helpful, along with the customer service team. Yes, there have been some hiccups during the process, but t... See more

Rated 5 out of 5 stars

Met Jack fletcher aroumd 3 years ago when we took over a 10 bed hotel , help us with our card machines at the time and have never looked back , any funding cash flow issues or till issues we have h... See more

Rated 1 out of 5 stars

Avoid at all costs!!! Misleading and a sales team who will lie to you. Cost us loads more than if we had stayed with our initial card company due to being given false information. Customer servic... See more

Company details

  1. Card Processing Service
  2. Business Development Service
  3. Business to Business Service

Written by the company

At A2B Payment Solutions, we take immense pride in our commitment to providing client focused merchant services and business funding solutions to the highest quality. We have been able to do this by genuinely understanding our clients needs and understanding the unique financial requirements of businesses, by doing this we have dedicated ourselves to supporting them on their growth journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

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1-star

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I had Lewis sort everything out for me…

I had Lewis sort everything out for me from start to finish. Was a massive help and couldn’t fault him or A2B for sorting that out for me.

Thanks.

20 November 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thanks so much for your review! We’re really glad to hear that Lewis made everything easy for you. We’ll be sure to pass on your kind words to him! If you ever need anything, don’t hesitate to reach out.

Rated 5 out of 5 stars

Fantastic Service

Recently moved over with A2B and have had nothing but great service from our dedicated payment specialist Lewis Dollin. Lewis is always on the other end of the phone when needed and always eager to help where he can.
If you're looking to move provider, definitely give this company a chance at saving you money!

21 November 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thanks for your fantastic review! We’re so glad to hear that Lewis has been there to support you every step of the way. Providing great service and helping businesses save money is what we’re all about! If you ever need anything, just give us a shout—we’re always happy to help

Rated 5 out of 5 stars

We have now signed 3 card machines for…

We have now signed 3 card machines for our businesses with A2B payment Solutions. Lewis Dollin has been amazing to work with, very efficient and professional. Will definitely recommend

11 November 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for your support and for trusting us with your business! We’re so glad to hear that Lewis has made the process smooth and efficient for you. We really appreciate your recommendation and look forward to continuing to support your business!

Rated 5 out of 5 stars

I had hands down the best deal and I…

I had hands down the best deal and I did my shopping around for it. As a small business, every penny counts, so I specified exactly what I needed and Lewis was the most patient person and gave me the confidence that I was making the right choice for my business.

Thanks again Lewis!

7 November 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Really appreciate your kind words! We know how important it is for small businesses to get the best deal, so it’s great to hear that Lewis took the time to find the perfect fit for you. We’re all about making things simple and stress-free. If you ever need anything, you know where to find us!

Rated 1 out of 5 stars

Avoid

I was contacted by A2B who said they could switch my card terminal to a new provider to save me money. When they wanted me to sign up, they were very helpful and easy to get hold of - the minute I had a problem it was another story. The terminal I was first sent was faulty, and after numerous calls to tech support I was sent another. This terminal wasn't mobile like I had requested and I was sent a sim card that didn't work. Then test payments wouldn't bank as they were under the threshold, which no one explained. For more than 3 months I emailed and contacted them on numerous occasions to have the problem resolved, which it wasn't. After this time I told them I wanted to cancel as they had not provided me with what I asked for and I would stay with my current card provider. I am now locked into a 3 year deal with the provider of the card machine I signed up for with A2B, which I cannot use, and will cost me £2000. I have emailed countless times and got no reply, whenever I try to phone I can't get through. Shocking customer service and would avoid at all costs. I feel like my business has been scammed

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful! Quick and And Easy to deal with! Superb 100% Recommended👍

23 October 2024
Unprompted review
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Reply from A2B Payment Solutions

Thanks so much for the great feedback! We’re glad you found the process quick and easy—that’s exactly what we aim for! Appreciate the recommendation 👍

Rated 5 out of 5 stars

Dan was such a pleasure to deal with

Dan was such a pleasure to deal with, the whole process was done very quick and was extremely painless.

Dan is a huge asset to the business, make sure you keep hold on him!

11 October 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Love hearing this! Dan really is a star, and we’re lucky to have him on the team. Glad the process was quick and hassle-free for you—that’s exactly what we aim for! If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Just wanted to say a big thankyou to…

Just wanted to say a big thankyou to Daniel Page, for helping me. I found him to be very polite and professional, he helped to make the transition of my new terminal and merchant services simple, he is a credit to your company. Thanks again.

11 October 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Really appreciate your kind words! We’re so glad Daniel made the transition smooth and hassle-free for you. He’s a real asset to the team, and we’ll be sure to pass on your thanks. If you ever need anything, don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent company

Excellent company, from both the service provided, to funding supplied and customer support. The real asset though is Dan Page. He’s been amazing assisting me and my businesses to get additional funding to help with projects and refurbishments I had. Nothing was ever to much trouble and he was amazing talking me through the process and how it all worked. Can’t recommend enough

11 October 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Thank you for the amazing review! We’re so pleased to hear that Dan was able to support you and your business every step of the way. Helping businesses grow is what we’re all about, and it’s great to know the process was smooth for you. We really appreciate the recommendation—if you ever need anything, we’re always here to help

Rated 5 out of 5 stars

Dan is amazing because above and beyond…

Dan is amazing because above and beyond to help reliable, honest and trustworthy

11 October 2024
Unprompted review
A2B Payment Solutions logo

Reply from A2B Payment Solutions

Really appreciate your kind words! Dan always goes above and beyond to help, and it’s great to hear he’s made such a positive impact. We’re lucky to have him on the team! If you ever need anything, we’re always here.

Rated 5 out of 5 stars

Best service

Been with A2B for a year now, excellent rates & service. I deal with Lewis Dollin what a professional young man he is. Nothing ever a problem & any issues sorted immediately. Very happy

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Lewis has been very patient with us

Lewis has been very patient with us, as a small company we had been with our card provider for 10plus years and were very nervous at changing. But Lewis has 'held my hand' and explained every step and even though it took a good few months to finalise the change over it has been seamless. If there has been any issues he has been at the end of the phone or email. Very friendly and personable.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful team

Very helpful team, willing to help and get you sorted very quickly. Explain everything politely. So quick to answer the phone straight away. The girl call Shania on the phone very polite and helpful , great at the job, fantastic customer service.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Recently I’ve switched in to A2B

Recently I’ve switched in to A2B.
Fantastic service. Harry was really helpful and took his time to explain everything to me . The whole process was really fast.
The best payment solution for decent price.
100% satisfaction overall.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

I recently switched my merchant…

I recently switched my merchant services to A2B Payments, and the experience has been seamless from start to finish. I had the pleasure of working with Harry, who made the entire process easy and stress-free. He was knowledgeable, patient, and answered all my questions, guiding me through every step. The transition was smooth, and I felt confident in the decision thanks to Harry's professionalism and expertise. I would highly recommend A2B Payments to any business looking for a reliable and hassle-free service.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

One of the best

What can I say about this company absolutely brilliant dealing with Jamie who is an absolute godsend and helped me out no end with any issues that arise

25 September 2024
Unprompted review

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