Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
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Ordered a pair of rayneo 4 pro vr glasses from Andy and I was a bit worried because the price was way cheaper than all other sites but I didn't need to worry because glasses arrived when they said the... See more
Company replied
Stay well clear of this mob, my parcel never got delivered and all they say is ring police, ring Royal Mail. They offer zero help so I'm out of pocket by £110 as they just were not interested. Absolut... See more
Company replied
Fantastic experience buying again from this seller! I was struggling to find any sellers in the UK and online who was selling the Oppo Hasselblad teleconverter kit. Luckily I managed to fi... See more
Company replied
Firstly, I was soooo skeptical about ordering from this store, one element being the trust pilot warning and other being it seeming too good to be true. But I chanced it anyway and honestly, w... See more
Company replied
A1Smartshop - The Best Place to find Unique and Trendy items online. Free Worldwide Shipping on all orders. Thousands of Happy Customers. Our mission statement is to provide the absolute best price and best customer experience in the electronics industry without exception.
United Kingdom
I bought the Evpad tv box last year. I got some issues with the box. The support team still very friendly and efficiently to respond to me and fixed the issues. I’m really happy can buy the tv box in UK with the excellent After-sales service.
I will recommend to my friends.

Reply from A1smartshop
It's great to place my order with A1smartshop. Here you will definitely get services rendered. Recieved my package promptly and intent to place my next order in the next few days.

Reply from A1smartshop
Good customer service. Reliable online shop. I will be back!

Reply from A1smartshop

Reply from A1smartshop
I am very satisfied with the mail ordering service of A1smartshop. Prices are very compatible with others on line websites. They definitely deserve a 5 stars rating. Highly recommend.

Reply from A1smartshop
Affordable prices and genuine one please be patience 100% will get delivered your product

Reply from A1smartshop

Reply from A1smartshop
Excellent service and great product. It is very useful. Happy experience with them

Reply from A1smartshop
I want to express my concern regarding my recent order.
I anticipated receiving a Huawei G5 Pro smart watch with a ceramic and gold strap; however, the watch I received has only a rubber strap. I sent a message to A1smartshop representative vis email, and after sending my order number, with the screenshot of my order, the representative denied that I purchase anything from them. I also tried to send a message to them via WhatsApp, and someone just said "ORDER NUMBER" and unfortunately never returned my message after I provided my order number and requested for a refund.
Also, I noticed a suspicious dubious and scamming operations from A1smartshop. I observed that on the site the location of the site is in Honk Kong, and when I checked whois.com, the site location shows Arizona, USA and on trustpilot.com it appears they are in UK, moreover, despite all, I also paid with pound sterling. And they have bad customer service and my trust for them is completely Zero. If I was privileged to rate, I would rate zero, instead of one. Now, they are not responding anymore and I totally lost reach.
At this point, I would like to request a refund and initiate the return process for this item.
Thank you for your attention to this matter.
I look forward to hearing from you
Best regards,

Reply from A1smartshop
Very good item and great customer service 10/10

Reply from A1smartshop
Fantastic service and great value for money

Reply from A1smartshop

Reply from A1smartshop
Very good packaging and came with no damages, will definitely be purchasing another time

Reply from A1smartshop
Received my parcel within 10 days, good customer service, rapid response.

Reply from A1smartshop
Good range of products - my item was brand new and as advertised.
Seller communication is timely. Initial order had delivery issues which seller worked through - thank you.
Will likely be a repeat customer if I like the look of anything else in the future!

Reply from A1smartshop
Huawei Smartband 10 received brand new and in original box etc. The price was very competitive when compared to UK retailers.
The band took around 11 days to arrive from when ordered, which was not a problem.
The only "fly in the ointment" was the track order link provided by A1. This did not work, which was a little worrying. However after 7 days.....I copied & pasted the tracking number into the Royal Mail tracking site - everything was there and in good order.
Overall a very good shopping experience with A1smartshop.

Reply from A1smartshop
When I ordered I didn't get a confirmation email, but I was able to see my order on PayPal. I contacted the company and they responded quickly to my query. The camera came, shipped from China, so it was slower than I had anticipated. Although order information and postal timings are not clear, I would order from here again. This is a trustworthy company.

Reply from A1smartshop
Wasn't sure how it would go, but purchase delivered quickly with no issues.

Reply from A1smartshop
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