A1 Autocentre - Ockendon Branch Reviews 22

Great and polite staff, nothing was a problem. Would definitely recommend.
Would service and MOT my car here. They also have a deliver and collect service.

Second time using A1, and again, a faultless display of customer service. Service and MOT required (along with a niggling issue with the FNS wheel) and all works completed and an MOT pass within 90 minutes. The brake fluid needed changing and the system flushing and instead of jist doing the work, they called and asked to proceed. A honest garage with a comfortable seating area also. Why can't ALL garages be as upfront, honest, reliable and professional as A1 in Ockendon.

It’s always a pleasure to visit A1 in South Ockendon! Very friendly & helpful staff. I had an MOT today on my Audi A3 which usually passes with no issues. Unfortunately today it was a Fail due to a major defect on the drive shaft joint 😩
I’m booked in for the repair next Wednesday 22nd October, and I’m confident the work will be carried out to a high standard. I’ve recommended A1 to friend’s & family too! *****

Whenever ive used A1 wether it's for an Mot test ,a service or for mechanical repairs ive always recieved a very professional polite and friendly service at an honest value for money price! Wouldn't hesitate to use in the future!

I really like this garage so helpful and so good at what they do! One of the best things about the staff I found them to be so honest and trustworthy and their service is simply amazing! It really felt this garage isn’t all about money making and my car feels and drives much better after their service Thank you 🙏

I took my modern car to A1 Auto for its annual MOT test, and was shocked when the technician failed it due to a single missing wheel nut on the front tyre. The decision was made with complete indifference, without even asking me whether I had a spare nut available – something that could have been easily resolved on the spot.
Unfortunately, there was no sense of professionalism or willingness to help. It felt as though the goal was simply to fail the vehicle rather than ensure safety.
I strongly advise others to be cautious when dealing with this centre, and to consider alternative garages that show more care and professionalism towards their customers.

Absolutely spot on with a last minute MOT because the Kia main dealer in Brentwood completely messed up (I phone PM on 31.10.24 and was fitted in at 0800 on 02.11.24 as an emergency). The team at A1 are friendly, courteous, extremely professional and welcoming. They will be getting repeat business for sure.

Using my partners Google as I don’t have an account of my own. A1 auto’s have come through for me massively! My MOT had expired for a few weeks, unknown to me. Called A1 Auto Centre for a slot ASAP. They were super busy but managed to book me in same day. Kept me updated the whole way through and were so accommodating. MOT Failed and Repairs were required and they managed to fix the repairs and pass the MOT literally within 24 hours. I’m honestly so please and happy about their service. I’m beyond grateful. Thank you to A1 Auto Centre Ockendon

- Saima Ali

After a lifetime of problems and worries with car mechanics at last ‘finalmente’ I’ve found a garage with a truly genuine honest bunch who are the best mechanics I’ve met in my life! I’ve lived in Yorkshire, Italy and London they are simply the best! Always helpful and honest great customer service I travel over 25 miles for them so worth it BRILLIANT they are always so helpful nothing is to much trouble ever!

I have used this company for MOT as Fords hadn't done it. They found my car to be dangerous to drive as Wish Bone and Brakes all needed replacing. They have now completed all works at a great price. I will be cancelling my Ford plan and giving all my business to A1 from now on. Complete peace of mind and doesn't bankrupt you either. Great staff and service Thank you

Came in for a new clutch and what an amazing job they did such a fabulous bunch of people who work there answered all my questions kept me up to date with everything cheaper then I anticipated would recommend them to everyone will be going to them for any future car repairs I need thank you guys so much 10/10 service

Friendly and experienced Lads.
Good service from start to finish.
Would highly recommend the center.
Thank you guys.

I always take my car here. Very honest with advice and costs. I took it in recently with a problem. They told me what was wrong and didn’t charge me for their time investigating. Dean and the team
are always very helpful.

This company are great
their customer service is second to none and i wouldnt go anywhere else
I have had mot’s, services, tyres and repairs done here
they are always helpful, friendly and when i drop my car here i do so feeling comfortable that they are always honest and efficient
my whole family use them and highly recommend

These guy's have never let me down, honest professional good prices (tell you price up front) top job lads cheers

Friendly and helpful staff who were busy but efficient and cheerful. I always take my car here for its MOT, recommended

What a fantastic garage no job too small and they are so reliable. They always go out of there way to help

Keep up the great work very much appreciated

Took my car in to have MOT,
Staff was so so helpful and friendly and polite,would definitely recommend.

Best garage ever highly recommend all my family use it wouldn’t go anywhere else

I took my Ford Focus in to A1 Autocentre first for a service and the for an MOT - VERY pleased with the service i recieved. They were helpfull and prompt, i was given plenty of notice as to when my car would be ready allowing me to schedule my work day. The guys are friendly and their work faultless. I have used them a few times now - will i continue to do so? Definitely ! Would i recommend to others? Without a doubt ! A real "winning the customer" experience.