Friendly staff who go out of their way to find the best outcome to the customer's satisfaction. Good value for money and helpful advice. Always keeps me coming back time and again.
Company replied
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Friendly staff who go out of their way to find the best outcome to the customer's satisfaction. Good value for money and helpful advice. Always keeps me coming back time and again.
Company replied
As a visitor from the uk my wife and I contacted Everton park store and pre purchased two cube e bikes from Alec, on arrival one was late so the Tom arranged for me to have a demo until mine arri... See more
I ordered a jersey online. It was ready for pickup early than expected. The staff at Everton Park store were great. Made sure it fit properly before taking it home. Happy to give some good advice abou... See more
It’s been almost 3 weeks since I made my purchase and have received no communication about my purchase. No order confirmations, no contact to let me know my order has been received and the parts are b... See more
Company replied
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
South Pine Road 544, 4053, Everton Park, Queensland, Australia
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Friendly staff who go out of their way to find the best outcome to the customer's satisfaction. Good value for money and helpful advice. Always keeps me coming back time and again.

Reply from 99 Bikes - Everton Park
Helpful staff, good prices, plenty of stock, and a comprehensive website.

Reply from 99 Bikes - Everton Park
Click and collect was easy. Very happy with the product and website easy to navigate.

Reply from 99 Bikes - Everton Park
Found me a bike for my daughter the day before Christmas when my online order didn’t arrive in time!!
As a visitor from the uk my wife and I contacted Everton park store and pre purchased two cube e bikes from Alec, on arrival one was late so the Tom arranged for me to have a demo until mine arrived.
Tom contacted me to say that mine had arrived and we completed the original transaction and bought extra bits.
All the staff were unbelievably helpful and professional.
I hope the staff at this store get a thank you from the organisation because they deserve to be rewarded for their hard work and dedication to the company they represent.
Thank you all very much
Keith and Debbie Watts (Poms)
I purchased "Silverback Scento Path MD Metallic Blue/Silver 2022" online from 99 Bike. The bike was fastly delivered from the Everton Park outlet.
Great bike, durable, awesome customer service.
Enjoy the ride a lot.
I ordered a jersey online. It was ready for pickup early than expected. The staff at Everton Park store were great. Made sure it fit properly before taking it home. Happy to give some good advice about new grips as well. Friendly and effective service
I've purchased from the Everton Park store before and the staff are really good but this time I ordered click and collect. When I got there I expected to just be given the item and off I go. Nope, these guys really care about their customers and products. One of the staff suggested I put the elbow pads on so they can check the sizing is right. I thought I got the wrong size but he was able to explain why it was almost a perfect fit. After going for a ride the next day and coming off the bike, couldn't agree more! I didn't really notice them while riding and they didn't slide when I crashed!

Reply from 99 Bikes - Everton Park
The advice, professionalism and friendly service from Jeremiah were exception. He explained all the e-bike options in easy to understand terminology and gave recommendations to suit my specific requirements. It was a pleasure to visit 99bikes at Everton park and i am super happy with my Norco purchase.

Reply from 99 Bikes - Everton Park
Helpful staff.
Good range of products.
Happy to exchange or order in.

Reply from 99 Bikes - Everton Park
Great service at the Everton Park store. Walked in and someone helped me find what I needed. Answered all my questions and gave me a few handy tips for my trainer setup

Reply from 99 Bikes - Everton Park
It was so easy to order online and get click and collect they didn’t have a mud guard so they order it in and I couldn’t get my pedals offso they did it for free. Highly recommend them. I will be Back to upgrade my bike in the near future.
Wouldn’t take my bike anywhere else. The guys are all top notch, will give work with you to get exactly what you want and/or need.
The guys at 99Bikes Everton Park are amazing, serviced both our bike and built my new E Bike and are extremely helpful and polite.
It doesn’t seem to matter who I deal with at this store, the level of service is so good & I always feel really well looked after, both with advice & price. Thanks a lot team!
Quick service,exactly what my son was after.Cheers
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