99 Bikes Reviews 

We had an issue with a kids MTB jersey where the stitching came undone after first use. 99 Bikes were quick to deal with it and I was very impressed by their care and attention.

Thanks to Josh and the team in the servicing department at 99 Bikes Mordialloc!
I had to drop into the store today as my son’s bike needed a few things tightened up before he heads back to school next week. Josh told me to bring it in and had a look at it straight away.
I always receive great service every time I visit, and the team are always so helpful and friendly.
Thanks again, guys! Really appreciate it!

Competitive prices, large range of quality products and fast dispatch.

Want to keep the reviews updated so this is the second week where I’m still waiting for the repairs to fix the front flat tyre! So till now I can say that it appears that they do not stock some brands af spare parts so you have to wait until they receive the actual part and that may fall on Segway and their commitment to supply the spare parts to the third party!!? I will finalise my review once I receive my scooter back??!

Recently bought a Pedal Eagle ST e-bike.
Dealt with Andrew (Kogarah). He provided amazing service and knowledge about my purchase. I am extremely pleased that I bought this e-bike. It has allowed me to enjoy cycling again.

we called in to the service department at 99 bikes Cannon Hill and were provided exceptional service and advice. This is not the first time and always find 99 bikes staff friendly, knowledgeable and offer great products at a great price.

Worst experience I’ve had at 99 Bikes. The staff were rude, dismissive, and made me feel humiliated instead of helping. The service was horrible from start to finish, and I left feeling completely disrespected. I would not recommend 99 Bikes to anyone looking for honest, professional customer service.

Not the best online experience to be honest.
Order arrived quite quickly and email communications prior were quite timely but issues with products themselves had left me disappointed. Firstly the glasses themselves are fine but the box they were in was completely covered with dirt and dust. A simple wipe down during the picking process should’ve taken place so minimal care exhibited at warehouse. Not a biggie just a call out on this.
Secondly the bike bibs ordered were men’s large yet they are so small I’d question the accuracy of the sizing from the manufacturer.
I’ve purchased countless amounts of bike gear over the years and never experienced such a discrepancy on size. I almost always buy Large on size with no issues so quite disappointing that I now need to return, at my expense, because size was so far off the mark. Also not being able to exchange online is not ideal.

Great price, simple transaction.

Excellent customer service online .

Would very much like to thank Will for helping me with selection and pricing on a child seat. I hope this gets passed on to the 99bikes management team. Very pleased with the 99bikes store and will shop here in the future.

Excellent customer service by Harry at 99 Bikes Phillip, ACT. He promptly helped my son and I with assessing a flat tyre and replacing the inner, would recommend and thanks Harry!

Easy to order online and have it delivered. Easy to use ordering system. Fast postage
Thanks again.

great on line site with plenty of options at good prices. Only negative is that it is not always clear as to what is available and what not available . Often you only find out at checkout.

I bought my scooter at 99Bikes in Joondalup. Happy to sell. Then I had a tiny problem with it that I could not find so I went there to ask. First person told me they have to send it in to the company, the second said there was nothing they could do and to go to another bike store. All that without even having a look and even trying!!! I eventually got it identifued by another store. Guess what: the screws needed tightening. 🤣🤣🤣 Thats absolutely all!!! I will def not buy anything at the store anymore because the effort for service is very poor.

Excellemt service, difficult problem fixed, took more than a week at no eztra labour cost. Big thanks to all guys at West Ryde (a.k.a. Ryde) store / woekshop.

As usual 99 Bikes were excellent. The item was easy to find online and shipped quickly and in good packaging. Mind you the rear light only cost $9.00, the shipping (standard) was $9.99, so it would have helped if you had the item in store at my store at Annerley.

Had ordered tyres, being 700 / 32, and paid for express post. They arrived after 3 days of ordering and the incorrect size was sent, 622 / 32.

Very happy with 99 bikes morayfield staff very friendly very helpful very patient, shout out to Jahsia, Calum, Reece, they helped me out a lot with all my bikes and excessarys there knowledge is impressive, and a thankyou to the boys out back for the servicing thankyou so much everyone ...Karl

Ordered bike for my sons birthday, 3 weeks ago only email recieved is its on it way.
No tracking no so dont know were it is or how long till it gets here.
The little communication is frustrating.