I purchased the Pedal Uptown ebike at the Brisbane Store. I hadn't ridden a bike in about 20 years. I definitely recommend this bike for entry level riding. Just took it for a 5 k ride. Love it!... See more
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I rented a bike to ride the River Loop. I got very good advice, friendly and very relaxed. Unfortunately they don't deliver the bikes (other users had written that). But as I lived centrally, I could... See more
Company replied
Great service loving my new purchase definitely worth getting mountain biking gear form 99 Bikes
I ordered in May. Now it is approaching the end of October. I have not received my purchase, or any update regarding it (except an out-of-stock text message on 22 May 2022)
Company replied
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
169 Elizabeth Street, 4000, Brisbane, QLD, Australia
- (07) 3051 0614
4.7
Excellent
36 reviews
Hasn’t replied to negative reviews
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Excellent service
I brought my bike in at the end of the day with an issue and Rory was so helpful and understanding. I really appreciated that he fixed my bike so quickly and was able to ride home safely.
22 April 2025
Unprompted review
Bike hire, always again
I rented a bike to ride the River Loop. I got very good advice, friendly and very relaxed. Unfortunately they don't deliver the bikes (other users had written that). But as I lived centrally, I could walk there. The bike was great, compared to the other bikes I had already rented in Australia. You notice that they also have their own workshop, which checked my bike again. Gearstick, brakes, smooth-running chain (with inconspicuous chain guard!) etc. all flawless. The self-guided tour (via mobile phone in a mobile phone holder) worked well, but you definitely need a full mobile phone battery for it. Helmet, lock, light and mobile phone holder are included in the price. And since they are open until 6 pm, I was able to use the day long enough. I would always rent a bike there again.
10 October 2023
Unprompted review
Reply from 99 Bikes - Brisbane CBD
Thanks for the great review! We are so happy you enjoyed renting a bike from us and look forward to your next visit!
Spoky dokies were ready for collection…
Spoky dokies were ready for collection and handed over with a smile!
18 February 2023
Great service loving my new purchase…
Great service loving my new purchase definitely worth getting mountain biking gear form 99 Bikes
4 January 2023
dedicated
That the staff at CBD 99 Bikes, got onto my concerns and they were immediately addressed
5 December 2022
Pedal Uptown eBike rose gold.
I purchased the Pedal Uptown ebike at the Brisbane Store. I hadn't ridden a bike in about 20 years. I definitely recommend this bike for entry level riding. Just took it for a 5 k ride. Love it! Gears are great for hills, and if pedalling got too exhausting, the bike went into cruise mode for a short time. The helmet, lock and basket are also great too. Ty for good service. Wendy
14 December 2022
Unprompted review
The staff are extremely knowledgeable…
The staff are extremely knowledgeable and very helpful.
19 October 2022
Disappointment
I ordered in May. Now it is approaching the end of October. I have not received my purchase, or any update regarding it (except an out-of-stock text message on 22 May 2022)
20 October 2022
Reply from 99 Bikes - Brisbane CBD
Thanks for your feedback.
Sincere apologies on the fact that your order has taken so long. I can see our CBD store where you placed the order to collect from, has invoiced the order in late September. Usually orders are invoiced upon pickup, so just wanted to check if you have collected the order?
Please reach out to us on help@99bikes.com.au if you need any more help at all
Great staff
Great staff, really helpful with questions we had on products and sourcing alternatives. Separately helped in fixing a couple of minor issues on our sons bike not related to 99 bikes.
16 October 2022
Always friendly
Always friendly, helpful and prompt. Great bike shop that I feel comfortable in.
11 October 2022
Reply from 99 Bikes - Brisbane CBD
Thanks Neil,
I'm so glad the team could help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Great advice from Julian
Great advice from Julian in the Brisbane store, very helpful. Purchased exactly what I needed.
2 August 2022
Reply from 99 Bikes - Brisbane CBD
Thanks Paul,
I'm so glad Julian and the team could help out and share their expert advice.
Have a great week!
Awesome service yet again
Awesome service yet again. It appears every work trip to Brisbane see's me in store picking something up or getting first class advice
29 June 2022
Reply from 99 Bikes - Brisbane CBD
Hi Brian,
Thanks for your review and your kind words. We look forward to seeing you back in store again soon. Happy riding :)
Ordered product for a great price and…Great Service
Ordered product for a great price and it was sent quickly and also for a reasonable price.
20 June 2022
Reply from 99 Bikes - Brisbane CBD
Thanks so much for the great review and for shopping with 99 Bikes!
Was easy to reserve and collect parts
Was easy to reserve and collect parts. Avoids a lot of wasted time.
18 May 2022
Reply from 99 Bikes - Brisbane CBD
Thanks for the great review, Tim!
Reply from 99 Bikes - Brisbane CBD
Thanks Ruth!
Nice folding bike
Nice folding bike! It runs smoothly. Easy to fold and unfold. Great service from store! like it!
13 March 2022
Excellent knowledgable staff
4 February 2022
99 bike’s is the bike shop to shop at
99 bike’s is the bike shop to shop at! There service is second to none! I ordered a product, it arrived in good time and in good shape. I will purchase from 99 bike’s in the future. Great Shop!!👍
25 January 2022
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