99 Bikes - Bayswater Reviews 146

TrustScore 5 out of 5

4.9

10 Scoresby Road, 3153 Bayswater, VIC, AU


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Rated 5 out of 5 stars

99 bikes had the equipment that I was having difficulty locating in other store. The goods were shipped for collection t my local store much more quickly than expected. The service was excellent.... See more

Company replied

Rated 5 out of 5 stars

Damian is a credit to the world of cycling. He spent so much time with us today, explaining, the bike experience, the differences in types, sizes a great learning experience. Had a test drive. Great b... See more

Company replied

Rated 1 out of 5 stars

Please don't hesitate to contact me 99 bikes I don't understand why you could not ring or send me a message for over a month letting me know you could not get a bike chain i ordered earlier maybe your... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

good quality products.

all good. please take this too many word we can submit. its annoying.

6 June 2023
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Rated 5 out of 5 stars

Easy to use and fast

Easy to use and fast, with competitive pricing.

6 June 2023
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Rated 5 out of 5 stars

Great service by mechanic

Put my daughters bike in for repair. Great effort by Max the mechanic to repair the derailleur rather than replace. Working perfectly now.

19 May 2023
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thanks so much for the glowing review, we really appreciate it!

Rated 5 out of 5 stars

The guys at the front counter were very…

The guys at the front counter were very helpful & shared they're knowledge regarding the parts i had ordered online for my bike.

10 May 2023
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Rated 5 out of 5 stars

Damian is a credit to the world of…

Damian is a credit to the world of cycling. He spent so much time with us today, explaining, the bike experience, the differences in types, sizes a great learning experience. Had a test drive. Great bikes. He could not have given us more. Would highly recommend thank you for an awesome experience. Cheers Dave and Liv

19 May 2023
Unprompted review
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thank you for the great review!

Rated 5 out of 5 stars

Good, quality products; competitive prices; excellent support

99 bikes had the equipment that I was having difficulty locating in other store.
The goods were shipped for collection t my local store much more quickly than expected.
The service was excellent.
Summary:
Good, quality products at competitive prices with excellent support from the friendly & knowledgeable staff - both in researching my purchase & at pick up

22 February 2023
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thank you Phil!

Rated 5 out of 5 stars

Velexctrix urban ebikes

I rang 99Bikes in Bayswater and felt that salesman Ric was extremely helpful, though they did not have the bike that we were enquiring about assembled, when we came in he was more than helpful making sure we got the right bike and size we needed, when we picked up the bike he made sure it was adjusted to the height of the rider and was helpful but not pushy in deciding what accessories were needed, highly recommend the service provided.

15 October 2022
Rated 5 out of 5 stars

Good prices

Good prices. Quick click and collect. Well communicated.

25 August 2022
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thanks for the great feedback Stuart.

Rated 5 out of 5 stars

Online purchase

Bought a scooter online for my grandson’s birthday, it was ready within a couple hours for pick up. Great service & so easy to do with great pricing & pleasant staff

19 August 2022
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thanks Jeff for the awesome feedback. We hope your grandson is loving his new scooter.

Rated 5 out of 5 stars

good service

good service, very helpful

1 August 2022
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thanks Rolf,

I'm so glad the team could help out and provide good service.

Have a great week!

Rated 5 out of 5 stars

Very helpful friendly staff and a great…

Very helpful friendly staff and a great range of products.

19 July 2022
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Thanks Andrew,

I'm so glad the friendly team could help out.
We can't wait to see you in store again soon.

Have a great week!

Rated 5 out of 5 stars

That Bayswater store has consistently…

That Bayswater store has consistently and courteously helped me find the parts I've needed, and always at a great price!! Thanks again James!!

18 June 2022
99 Bikes - Bayswater logo

Reply from 99 Bikes - Bayswater

Hi Rob,

Thank you for your review. Hope your having a great weekend :)

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