92 Degrees Coffee Reviews 

86
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers express deep appreciation for the delicious flavor and consistently fresh quality of the coffee they purchase online and in shops. Consumers frequently point out that online orders arrive quickly, shipping updates are clear, and the staff provides exceptionally friendly and helpful assistance. Regular buyers eagerly look forward to their monthly coffee deliveries, noting that the overall purchasing experience remains smooth and deeply satisfying. However, a small portion of people felt dissatisfied with certain operational aspects, specifically noting frustrating issues with order fulfillment. These specific complaints included delayed shipments, missing tracking details, and receiving incorrect product items compared to what was originally requested.

What people talk about most

Product

Customers report appreciation for the product, highlighting consistently high-quality and delicious coffee... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh roast, taste, and smell of... See more

Order

People report positive experiences with order, highlighting a straightforward ordering process and helpful... See more

Service

Consumers find service to be positive and will definitely be using it again. People highlight that the orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love visiting this coffee shop whether for a takeout or to sit in. The atmosphere is so warm and relaxed, with lovely independent artwork on the walls that makes it feel unique and homely. The staff... See more

Rated 5 out of 5 stars

Visited 82 Degrees in Edinburgh. Lovely little coffee shop. Dog friendly which made it even better. Coffee delicious. Cali so good we ordered more online. We are now regular customers online until we’... See more

Rated 3 out of 5 stars

I'm not sure if I got the right grind for my espresso machine. It wasn't a flavoursome as I hoped.

Rated 3 out of 5 stars

Dear 92 degrees Unfortunately we have not yet received the coffee we ordered so can't give you a review. We ordered on 27th April and today is 4th May. Hopefully they will arrive soon. many thanks

Company replied


Company details

  1. Coffee Shop
  2. Coffee Roasters
  3. Coffee Store
  4. Coffee Wholesaler

Written by the company

We are on a mission to provide Damn Fine Coffee™ to as many people around the world as possible. Damn Fine Coffee™ is the standard we set for every cup of coffee we pour. We taste every blend and roast ourselves to really understand it’s character, and ensure it’s treated with the love and respect it deserves at every step on its journey. If you’re ready to experience Damn Fine Coffee™ come and visit one of our coffee shops across the UK or buy our beans online via our website.


Contact info

4.0

Great

TrustScore 4 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(86)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We love the coffee at 92 degrees so…

We love the coffee at 92 degrees so gave them benefit of the doubt and unfortunately the same thing happened again. Ordered a 1kg bag or Peña Rosa for £44 and recieved a 250g bag of Hope Street worth £11. Label clearly states 1kg but on a postal envelope. Out of pocket over £30.
Packages need to be double checked before sending. Husband has emailed to request refund.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

If there was a zero rating

If there was a zero rating, I would give zero stars. Inserted the delivery address, different from the billing address - ignored. Two e-mails asking to cancel - ignored. No other communication channels whartsoever.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Really good coffee

Really good coffee. Straightforward ordering/delivery process.

11 May 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you Carole! Hope this means we will be seeing you again soon!

Thank you,

- Team 92 Degrees

Rated 5 out of 5 stars

Wait for knock on door

Always look forward to my subscription Hope Street. Coffee arriving. Love the taste and smell of the beans 😊

27 April 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you Joan, we are so glad you're enjoying your coffee deliveries!

- Team 92 Degrees ❤️☕

Rated 3 out of 5 stars

Not yet arrived.

Dear 92 degrees
Unfortunately we have not yet received the coffee we ordered so can't give you a review.
We ordered on 27th April and today is 4th May. Hopefully they will arrive soon.
many thanks

27 April 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Hi Emma,

There may have been a slight delay on your order due to the address not being mainland UK (https://92degrees.coffee/policies/shipping-policy). If you have any issues please email customerservice@92degrees.coffee and we can assist!

- Team 92 Degrees ❤️☕

Rated 5 out of 5 stars

Great coffee, Great Delivery

Firstly it is great coffee. Then at all stages you are informed of order progress. Delivered on time, just excellent all round

7 April 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you for your review Geoff!

- Team 92 Degrees ❤️☕

Rated 5 out of 5 stars

Love the brand

Love the brand, love the coffee. That's why I subscribe. Be nice not to receive a feedback request and reminder after every monthly delivery. #frustrating

7 April 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Hi Steven,

Glad to hear you're enjoying our coffee and i will inform the team of your frustrations around the feedback emails!

Appreciate your feedback!

- Team 92 Degrees ❤️☕

Rated 5 out of 5 stars

The best

Superb coffee and service

31 March 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you for your kind feedback!

- Team 92 Degrees ❤️☕

Rated 5 out of 5 stars

Nice experience

Ordered a 1kg bag of CALI.. a nice light coffee. Normally have to dial in the grind size on my Sage barista express but these beans went straight in with no adjustment needed. My son picked the order up from their brunswick office and was given a tour of the roastery... lovely touch. Will definitely be using again

4 March 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you so much for your review Gareth! We will give you the grand roastery tour next time!

- Team 92 Degrees ❤️☕

Rated 5 out of 5 stars

Smashingly good Coffee as always the…

Smashingly good Coffee as always the best ever Liverpool magic thanks for making such a lovely fresh coffee roasting and posting almost on the same day. I am waiting every morning to have my cup of coffee with breakfast always Liverpool in my mind thanks guys thumbs up.

9 March 2026
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Thank you so much for your review! Hope you're still enjoying that morning coffee!

- Team 92 Degrees ❤️☕

Rated 1 out of 5 stars

Expensive and coffee not great taste


Expensive and coffee not great taste

27 February 2026
Unprompted review
92 Degrees Coffee logo

Reply from 92 Degrees Coffee

Hi Christine,

Thanks for taking the time to leave a review, we’re really sorry to hear you didn’t enjoy your coffee and felt it wasn’t good value. That’s definitely not the experience we aim to deliver.

We care a lot about the quality of what we serve, so it’s disappointing to hear it didn’t hit the mark for you on this occasion. We’d really appreciate the chance to look into this properly and make things right.

If you’re happy to, please drop us an email at customerservice@92degrees.coffee with a bit more detail on your order, and we’ll pick this up straight away.

Hope to hear from you soon.
Team 92

Rated 5 out of 5 stars

5 Stars Always!

This is my favourite coffee ever. I’m a regular at their coffee shops and I order it online for home too. Can’t get enough! 😋

4 February 2026
Rated 5 out of 5 stars

too good too go bag

I ordered a too good too go bag at Edinburgh and oh my, thou made my taste buds combust, so I wrote a poem about there doughnuts.

So here I stand, with sugared chin,
And joy that glows from deep within,
Proclaiming to both high and low:
Blessed be the Doughnut, warm and slow

8 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look