8Seasons Reviews 

800
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

This company is absolutely wonderful. I placed an order with no issues and customer support is always there to answer questions. They have the best prices and quality items.

Rated 1 out of 5 stars

I ordered a large quantity of their Italian charms for inventory along with some from other manufacturers. About 80% of the charms from 8Seasons have such sharp edges to the point I won't wear them m... See more

Company replied

Rated 5 out of 5 stars

8seasons has fantastic customer service. They email me when items are out of stock to let me know my package may arrive later than expected. Things arrive safely most of the time, and if they don't, t... See more

Rated 5 out of 5 stars

They never fail. Super fast shipping, and when a product is sold out when they ship your order, they never forget to send it later in a separate package one it's available again. Thank you so much for... See more

Company details

  1. Jewelry Store

Written by the company

Looking for Premium Stainless Steel & Brass Jewelry in factory price? 8Seasons is your first choice! Founded in 2006 in Shanghai, China, 8Seasons has grown into a leading supplier of stainless steel and brass jewelry, catering to designers, crafters, and jewelry businesses worldwide. With two decades of experience, 8Seasons build up a reliable supply chain and consistent product standards for materials. High quanlity 304/316 stainless steel are used for enviromental sustainable - EU Standard Certificated. Plating in real gold to keep jewelry shine. Today, 8Seasons serves as a trusted partner for jewelry retailers, offering: 1. Top-quality Stainless Steel Jewelry 2. Exquisite Brass Jewelry Both plating in real gold. Our name, "8Seasons", symbolizes timeless versatility and creativity across all seasons. Our materials are selected for their superior corrosion resistance, hypoallergenic properties, and lasting shine. We pride ourselves on offering products that combine aesthetic appeal with resilience - ideal for both everyday wear and special occasion. Empower your designs with 8Seasons - where quality meets creativity.


Contact info

4.2

Great

TrustScore 4 out of 5

800 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(800)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

UK stock fulfilment - a very fast service

I have bought from 8seasons for a few years, stock for my business, recently I passed 100 orders. I have become very good at ordering 2 months ahead so that I don't run out of components but now that they deliver from a UK warehouse the most popular items arrive very quickly.
On 11th October I placed another order, worried about the Royal Mail strikes I reluctantly chose Yodel to deliver. The order arrived on 17th October, only 6 days later! 67 of the 74 items I ordered were in stock at the UK warehouse, the 7 that weren't, were not my usual business items. I have been very pleased with this arrangement.
8 Seasons, Angela continues to be excellent at sourcing MOQ items and prices for me.
I was sad that several items that I first shopped with 8 Seasons many years ago to buy, have been discontinued but recognise that although they are a major stock item for me they have become a less popular item with other buyers. I have been able to source them from one of my other suppliers, after negotiation at only a slightly higher MOQ so all is still good.
Of all the suppliers in China that I deal with I would definitely recommend 8Seasons as the best variety of stock, the best support, every order is correct and now with UK stock fullfilment faster than some UK suppliers.

17 October 2022
Unprompted review
Rated 2 out of 5 stars

May not use company again for 5 years of ordering

was not happy has items from order missing as well as two orders came together but I was still charge two lots of Delivery

Order 1024319
Order 1023466
Rachel Gowans, BeaditSewit

4 October 2022
Unprompted review
8Seasons logo

Reply from 8Seasons

Dear Rachel

I am sorry for the inconvenience caused, and sorry for the later reply, as for your both orders 1024319 & 1023466 were shipped out to you with two different shipment, as for the shipping fee you paid were spent on each parcel.

Usually if we will combine both order together if there are have remain shipping fee we will contact you and refund the remain fee, please do not worry about that, as we also sent email to you, would you mind checking the more details in your email box?

Kind regards
8seasons team

Rated 5 out of 5 stars

great website

i had a great experience with this website, ive made a few orders and i love everything i have gotten from them. 5 stars! keep up the great work!

7 August 2022
Unprompted review
Rated 5 out of 5 stars

Small business owner

I have now had several orders from 8 seasons and each time the process has been simple from start to finish. The quality of the goods is excellent and the delivery usually gets to me before the deadline.
Professional and helpful I recommend giving them a try you won't be disappointed.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Jewelry from 8Seasons

I have bought beads and charms from 8Seasons for several years. I had a nice tax return this year and bought several hundred dollars of beads, charms and chain from 8Seasons so I can start a small jewelry business. I was not disappointed in anything I purchased. The charms were well made, the beads and chain were as advertised. The only drawback buying from 8Seasons is the time it takes to get the merchandise since it is in China.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful charms from 8 Seasons

I love the many beautiful charms from 8 Seasons as well as beads, pendants, chains, etc! They are very good quality at a great price and the customer service is outstanding, always taking care of any issues I may have. I love that they ship from the U.S. now; my packages arrive so quickly!

27 July 2022
Unprompted review
Rated 4 out of 5 stars

I do a ton of crafting

I do a ton of crafting, and use many various pendants, and thousands of beads. I sell so much, that I'm continually buying. I use 8Seasons to purchase pendants and am happy with most that I receive. I incorporate your pendants into decorative hangings.. I however need large crystal beads..20 mm. And 22 mm size. In fact I need 14 mm size on up. I wish 8Seasons could get them for me. You lack size and color in crystal glass beads,, and wish you would sell them. Also your shipping along with your prices don't make you cheaper than any competitors, but your pendant selection is good. That's my opinion.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend 8 seasons

I have been purchasing from 8seasons for about a year now and I have always been satisfied with the products and service. I love this company and highly recommend!

25 April 2022
Unprompted review
Rated 3 out of 5 stars

I've purchased from 8 seasons for many…

I've purchased from 8 seasons for many years. Customer Service is good, they always resend if items are missing or lost so no issues there. My main issue is what they charge for their ( local cheap postage from UK warehouse) I don't actually believe they stock anything in the UK and local postage is double or treble what you would normally pay for the weights sent via Yodel or Royal Mail. They also charge more for what they call cheap local postage ( Yodel and Royal Mail )than they do for china post so I think is a bit of a scam maybe due to VAT? not sure. Whether you buy local or China post it does actually take the same length of time. Prices of products much more expensive than they used to be and when they have a sale you'll notice postage prices are increased, maybe to counter the cost of the product discounts. Its okay now for buying small packs but I no longer buy in bulk anymore because the prices are inflated too much. Bulk packs have doubled on some products.
I don't think they're a scam company as some have stated. They are genuine but just charging a little bit to much now unless of course you only want small packs.

18 April 2022
Unprompted review
8Seasons logo

Reply from 8Seasons

Hello Janine

Thank you for your feedback, and I am sorry to hear that you thought our shipping fee is high.

When we manage the warehouse in UK also need extra fee, such as the rent, ship the items to UK warehouse.

As all the items list on our site the item's price is seem no mater ship out from China or UK, the difference is for shipping fee.
If you choose the shipping method ship out from UK warehouse the fee you can't compare with the shipping charge in your local place, we need shipping fee ship the items from Chins to UK.
Due to COVID-19,fewer flights mean the shipping fee will raised, not only to UK, all the shipping method to abroad were raised, the price we got from our logistics carrier also changed. Hope you can kindly understanding on this.
If you have any other thought, please feel free contact us with our customer service email: service@8seasons.com

Best regards
8seasons Team

Rated 5 out of 5 stars

The prices are pretty good

The prices are pretty good, the service is excellent and I always love that orders are accurate and very very very seldom do I have issues on orders. And IF I do, they are always accommodating! Love dealing with 8 Seasons!

16 April 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love 8Seasons

I absolutely love 8Seasons! Great quality, fast shipping and great communication. I buy from them often for my small business and I have never been disappointed. Thank you!

2 April 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - V impressed.

Great Customer Service - no complaints whatsoever. In this day and age given the lack of good customer service with mail order companies they are notable in their approach.

1 April 2022
Unprompted review

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