While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a large quantity of their Italian charms for inventory along with some from other manufacturers. About 80% of the charms from 8Seasons have such sharp edges to the point I won't wear them m... See more

Company replied

Rated 5 out of 5 stars

8seasons has fantastic customer service. They email me when items are out of stock to let me know my package may arrive later than expected. Things arrive safely most of the time, and if they don't, t... See more

Rated 5 out of 5 stars

They never fail. Super fast shipping, and when a product is sold out when they ship your order, they never forget to send it later in a separate package one it's available again. Thank you so much for... See more

Rated 5 out of 5 stars

I have been buying from this amazing company now for many years and have never had any significant problems - and any that I have had, are dealt with quickly and professionally. So many items! Good qu... See more

Company details

  1. Jewelry Store

Written by the company

Looking for Premium Stainless Steel & Brass Jewelry in factory price? 8Seasons is your first choice! Founded in 2006 in Shanghai, China, 8Seasons has grown into a leading supplier of stainless steel and brass jewelry, catering to designers, crafters, and jewelry businesses worldwide. With two decades of experience, 8Seasons build up a reliable supply chain and consistent product standards for materials. High quanlity 304/316 stainless steel are used for enviromental sustainable - EU Standard Certificated. Plating in real gold to keep jewelry shine. Today, 8Seasons serves as a trusted partner for jewelry retailers, offering: 1. Top-quality Stainless Steel Jewelry 2. Exquisite Brass Jewelry Both plating in real gold. Our name, "8Seasons", symbolizes timeless versatility and creativity across all seasons. Our materials are selected for their superior corrosion resistance, hypoallergenic properties, and lasting shine. We pride ourselves on offering products that combine aesthetic appeal with resilience - ideal for both everyday wear and special occasion. Empower your designs with 8Seasons - where quality meets creativity.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Great value, service and quality, every time. I've been using 8Seasons for many years and they have consistently shown great value items, fast shipping and superb customer service.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

8seasons is fantastic

8seasons has fantastic customer service. They email me when items are out of stock to let me know my package may arrive later than expected. Things arrive safely most of the time, and if they don't, they will add a credit to my account to make up for the item breaking via transit. I buy charms and beads from the website for much more affordable prices than anywhere else on the internet.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered from this company many times :)

I have ordered from this company several times and each time the experience has been brilliant!. the customer service and communications are EXCELLENT. I love the choices they have and the prices. I wish they would expand into more categories than the jewelry as Id love to do more business with them. I have always found their descriptions of the items honest and the range of options and prices are very wide and will suit many different budgets. I always read all the description and if not sure try out a small number of units before ordering a larger quantity and because their delivery is very good you can soon pop a larger order in if the items is what you wanted and not wait too long for delivery. I also like that you can choose to wait until all items are in stock or that you can choose to have any out of stock delivered later.. its a very good way to do business and really makes you feel they put the customer first. I really like doing business with 8Seasons... the ladies are lovely to deal with and are quick to answer any queries.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Just browsing, I usually buy

I have been buying from 8seasons for a few years now and find their products very satisfactory. I am a home crafter and find useful items in 8seasons inventory. The sales are great and have found jewelry to use as stocking stuffers for my family and friends, at more than reasonable priced. I look forward to viewing the weekend sales.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

I am always happy with the goods and services I get from 8Seasons. The quality and price are great, the delivery is fast and reasonable, and if there is a problem, it is dealt with quickly and accurately.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

+50 Orders and going strong!

I've placed +50 orders with 8Seasons and have never been disappointed with a single purchase! Beads, charms, pendants, findings...they have everything I need to make beautiful and quality jewelry! Customer for life!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Great choice

Great choice, interesting prices, excellent contact. I do recommend :)

As for your answer below, there must be a mistake: I'm not Nellie, who, contrary to me, must have had a less great experience with you than I had.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

I did my first order

I did my first order, and one item was not in stock. I got a mail that said I can choose to have that item shipped with my next order or they can ship it on its own, but it will be via post, not FedEx. Which meant delivery would be very long to my country. I opted to wait until my next order. One month later, I want to place my next order and follow up on the item that they are still waiting for. Only to be informed that they do not sell that item anymore and that they can give me credit.

After a month has passed with no communication on the fact that the item will not be available with my next order, VERY BAD Communication and not honoring their promise to send the item with my next order.

4 July 2023
Unprompted review
8Seasons logo

Reply from 8Seasons

I apologize for the unpleasant shopping experience caused by the product being out of stock. Generally, if most of the items in your order are in stock, we will prioritize sending those items first. For the out-of-stock items, we will ask if you would like to update your order or wait for the item to be restocked. Sometimes, due to various reasons, the factory may not be able to produce the item, and in such cases, we may choose to no longer sell that product. This explains why, despite selecting to send the updated order together, we were unable to fulfill your request due to the item being scrapped. I apologize for not notifying you promptly about the product being scrapped, and we are willing to compensate you for this inconvenience. Could you please check your email and reply to us? If you have any further questions, feel free to contact me at any time.

Best regards,
8seasons team

Rated 1 out of 5 stars

NOT AS DESCRIBED

Items described as gemstone, were simply some type of bead dyed on outside-hole white as well as inside? Same with glass beads. Other items very POOR quality, do not order you will be disappointed. Some items also missing. Makes the country of CHINA look very bad

16 March 2023
Unprompted review
8Seasons logo

Reply from 8Seasons

Dear Barbara
I am sorry to hear that you had a bad shopping experience on our site. Regarding the material of this product, we will carefully verify with our supplier and reply to your by email. If the supplier tells us that it is glass, we would not sell it as a gemstone. As an honest seller, we would never do that. As for the missing items, please let us know the specific product codes and quantities, and we will provide you with a solution. We will not let you bear any loss.

We have already replied to your email. Would you mind checking your email and replying to us? If you have any other questions, feel free to contact us.
Kind regards
8seasons Team

Rated 5 out of 5 stars

Great site to purchase from.

I have been ordering products from 8seasons since 2016 and have had great service each and every time I order. Good products, good prices and great service. I highly recommend this company.

9 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look