8000kicks.com Reviews 497

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, often highlighting the excellent materials and comfortable fit of the shoes. Many appreciate the durability and innovative features, such as breathability and waterproof capabilities, making them suitable for various activities and weather conditions. The company's customer service is also frequently commended for being fast, helpful, and responsive, even when issues arise. However, some people were dissatisfied with specific product issues, such as a shoe developing a hole shortly after purchase or a backpack having a structural manufacturing defect. A few customers also experienced discomfort with the shoes, noting that they might be too narrow for some foot types, leading to bruised toes after extended wear.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the comfort, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi! Appreciate hemp shoes and the company 8000kicks who make them! Super comfortable. I ordered my third pair of sun-sliders, fourth pr. hemp shoes in total. My last order involved a glitch with... See more

Rated 5 out of 5 stars

The products are outstanding, the quality of the shoes is something i have never experienced before, not only breathable and great style but also odorless and adapting to your feet in the first ho... See more

Rated 5 out of 5 stars

I had to honor to be one of the first to receive the Hemp Trekker in Navy Blue and super stoked. Der very comfortable and perfect for wet autumn days and outdoor activities. Aslo I have to mention th... See more

Rated 5 out of 5 stars

I bought my first pair, waterproof trainers, as a Kickstarter and was so impressed that I bought a pair of the slip-ons too. Both pairs are extremely comfortable and are very well made. There was a... See more


Company details

Information provided by various external sources

The 1st waterproof cannabis shoes


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great costumer care

The boots are well made, with a great design and a wide fit, and the concept beneath the material they use is interesting.
But the strongest point and real flagship of this brand is the costumer care, which for me is the deal-breaker in a purchase.
They've helped me right from the start, from choosing the right size, to the end, when I had an issue with my order. Patricia, the one who helped me 'till the end, was the best: kind, patient and quick with the replies.
I recommend them wholeheartedly!

1 January 2024
Unprompted review
Rated 5 out of 5 stars

My Everyday Boots!

Great boots! They kept us informed frequently about the production process and were very quick to respond to questions! I’ve been wearing my boots everywhere and have tested out the waterproof function with no issues at all! Highly recommended!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Boots, shoes, socks

I have a pair of boots, a pair of shoes, and two pairs of socks, all of hemp. They are comfortable, durable, conform to my feet, not sweaty, and look good. What more could one ask for in footwear?

14 February 2024
Unprompted review
Rated 4 out of 5 stars

8000KICKS is the new Black

8000KICKS is the new black in sustainable industrial production....

My recently purchased Seeker all black is sp diverse it can be mixed up ina business mans wardrobe, as well as the teenagers favorite skating shoe..or the fashionable man 2024. All waterproof webbed in a strong natural fiber.. i have to look out for polyester in sports shoes normally due to smelly feet issues..NO LONGER an issue THANX to 8000KICKS,
Also super comfortable 0* drop sole which I need due to a injury.

you ALSO have improved the slippery sole issues since your first models..after customers feedbacks. Maybe the fabric around the eyelets could be improved my first pairs Lost its supporting material around at the closing eyelets

I see people having issues when returning, havent had the experience myself..so dont know the transparency in these cases...

3 January 2024
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi René,
How are you?

Thanks a lot for the amazing feedback. It seems some emails people are sending to us are going to spam, which is a bit weird. We are trying to check what's wrong.

Best regards,
Bernardo

Rated 5 out of 5 stars

I'm on my second pair

I'm on my second pair. They are really comfortable, hard wearing and all round awesome. So much better than the plastic cr*p you get from the big shoe companies. Hemp FTW.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to make a return

Impossible to make a return. They sent me the wrong pair. I have contacted them 5 different times in 2 weeks, with no results. They reply saying they are having a look, but no solution. Worse customer service I have experienced online. Avoid.

19 January 2024
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Juan, how are you? Sorry, can't understand what happened here, can you please send an e-mail to help@8000kicks.com directed to Patrícia so I can solve this ASAP? Provide order's number to be easier to process when I receive the email. Thank you. Best regards

Rated 5 out of 5 stars

I LOVE 8000kicks

I LOVE 8000kicks
Their bags are really stylish and versatile, and I'm looking forward to trying out their shoes too!
The customer service team, especially the wonderful Patricia, are very responsive to any queries and always happy to help as much as possible!

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service!

I received my bags few days ago and I love them! The quality of each element in the bag is really appreciated! It has several inner pockets that helps a LOT to organize the things inside. Love the laptop space and the connection for a power bank from the inside!! The fabric feels very resistant and the bag has plenty space to add a lot of things, and it also include some comfy cushions on the back and straps!
The detail of the pop-up cardboard card was awesome also. Definitely love it!
I had some problems with the shipment and the support team gave me a solution immediately, thank you for that too!
Very VERY recommended :).

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately the worst service in the galaxy, or rather its complete lack!!!

Unfortunately, returns and exchanges do not work 😞
Unfortunately, there is no contact with the company, the phones don't work, 20 emails with no response, no chat support, so if you bought shoes and they are, for example, too small, you have a problem and advertising will not help you. Unfortunately, it turned out again that customer service is the most important and its complete lack. it's a tragedy and a waste of money for two pairs of shoes that are too small 😭😭

12 January 2024
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Leon, how are you? So sorry but I keep replying e-mails everyday, where did you sent e-mail? Please send it to help@8000kicks.com or if it's complicated, patricia@8000kicks.com . I'll take care of this ASAP. Thank you. Best regards. Patrícia

Rated 5 out of 5 stars

Great product

Great product, wears well, looks good and with an expanding number of styles and colours. I've just bought Chelsea boots to go with my lace-ups and slip-ons.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

A great shoe that looks good, feels good and it is good for our environment

I have been looking for a waterproof, environmentally sound shoe for many years. 8000 kicks have the looks, the comfort and it is produced with the minimum impact to our environment. I have tested it in cold (very cold!) and wet weather and they perform as good if not better than "traditional" leather shoes. They are not cheap but not more expensive than shoes of equivelant quality and comfort. Strongly recommended

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Shoes have a poor quality

Shoes have a poor quality. Material broke after less than one year of use. Customer service is willing to send a voucher but not a replacement. Very sad since I bought the shoes with the expectation of long time use due to high quality material.

5 September 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Steven, how are you? Sorry for this bad experience with our shoes. We have been working on the hemp fiber to be stronger in next editions. We have a period for replacement pairs with problems but notice that with more than 1 year it's difficult to distinguishe damaged from use or faulty pair problems. Best regards

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