7m Rent a Car - Lido Reviews 32

TrustScore 3.5 out of 5

3.4

Rua Velha da Ajuda, Hotel Belo Sol, Fração K, 9000-115 Funchal, Madeira, PT


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See what reviewers are saying

Rated 5 out of 5 stars

The pre-booked car was in fine shape and the process on location was very smooth. Other car rental companies could learn from here, because all necessary documentation was uploaded from home, so the c... See more

Rated 5 out of 5 stars

7m Thankyou!Replied very quickly always. Easy instructions what they will do.We had our car delivered to hotel & picked up at the end of our holiday. The man who delivered car was waiting outside earl... See more

Rated 1 out of 5 stars

Destroyed the whole day of my vacation. Girl working there was nice and understanding but the general policy and costumer service of the company is terrible. Insurance is a scam and it is worth nothin... See more

Rated 5 out of 5 stars

The second time we rented an electric car from 7M for a few days to travel Madeira. The online order experience went smoothly, and we opted for payment upfront on insurance; the insurance with card de... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Scooter Rental Service
  4. Van Rental Agency

Written by the company

7M Rent-a-Car began operations in June 2018 and is currently part of the Autocrescente group – M.I.Nunes, Unip., Lda. Since then, we have been a car and scooter rental company committed to offering mobility solutions focused on customer satisfaction and providing a unique and memorable experience. We offer personalized and attentive service, from reservation to delivery, and we adapt to your needs with professional service that puts the customer first. Our diverse fleet includes economy, family, and premium vehicles, all subject to rigorous maintenance to ensure safety and reliability. We work with recognized brands and regularly renew our fleet to ensure high performance standards.


Contact info

  • Rua Velha da Ajuda, Hotel Belo Sol, Fração K, 9000-115, Funchal, Madeira, Portugal

  • +351 291 640 376

3.4

Average

TrustScore 3.5 out of 5

32 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy reservation

Easy reservation, the car was very nice and overall experience was good! They are fair which is most important

3 May 2025
Rated 5 out of 5 stars

Fiat 500e over Christmas on Madeira

The second time we rented an electric car from 7M for a few days to travel Madeira. The online order experience went smoothly, and we opted for payment upfront on insurance; the insurance with card deposit does not really cover you... We opted to rent an electric car once more, to benefit from parking over the busy season. The car was washed and it looked vacuumed inside as well. We checked for warning lights, and we were off within 20 minutes. We were able to find parking easily at charging terminals and charging never took more than an hour. From our previous rental experiences on the Island, the car panels will be banged-up, so ensure you have it all recorded. They accept South African Driving Licences, since these are also in Portuguese - no need for International Drivers Permits. Driving a small electric car on the extreme inclines is a breeze, and easier to navigate the narrow roads in the City and villages.

30 December 2024
Unprompted review
Rated 2 out of 5 stars

the car was well maintained and new

the car was well maintained and new! don’t expect much of attention or high end customer service … i had to literally beg the agent to stand up of his chair to give me a return/ all clear report…

6 September 2024
Rated 1 out of 5 stars

Destroyed the whole day of my vacation

Destroyed the whole day of my vacation. Girl working there was nice and understanding but the general policy and costumer service of the company is terrible. Insurance is a scam and it is worth nothing. Honestly it is much better to just go with a travel company on daily trips and take local busses where you can than renting a car.

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Got a car with broken breaks which…

Got a car with broken breaks which maked a very loud and anoying noise. Service told us that WE have to drive with this car to a mechanic to clean up the breaks and if this doesnt help we will get a new car.
Then the service gave us a wrong adress of mechanic it was not able to find. When we returned to Service, it was closed because of having Break, so we had to wait more than a Hour. Finally After long discussion with the service, we got a new car.
We wasted More than 4 hours with this stupid service in our vacation.

23 July 2024
Rated 5 out of 5 stars

Brilliant in every way😃

7m Thankyou!Replied very quickly always. Easy instructions what they will do.We had our car delivered to hotel & picked up at the end of our holiday. The man who delivered car was waiting outside early & very nice & friendly.The car was beautiful & basically brand new, the man went around the car with me & he pointed out l mark on wheel trim & a small scratch but was so small.At the end of holiday we just left the keys behind hotel reception & they picked car up & we didn't even see them at the return of car.Will definitely use 7m again. 👍😃

27 September 2024
Unprompted review
Rated 2 out of 5 stars

It took us more than an hour to get the…

It took us more than an hour to get the car, even the time was scheduled - we only rented the car for one day so this was valuable time. The lady at the counter seemed overwhelmed and was not very helpful.

29 June 2024
Rated 5 out of 5 stars

Spotless process and fine car

The pre-booked car was in fine shape and the process on location was very smooth. Other car rental companies could learn from here, because all necessary documentation was uploaded from home, so the check-in time was reduced to an absolute minimum. I have ordered a Skoda Fabia or alike with automatic transmission and got a nice Ford Focus mild hybrid. The guy in the office was very kind.

28 July 2024
Rated 5 out of 5 stars

Very good service from start to the end…

Very good service from start to the end of the rent, really recommend! Cars was clean and new, technically good no problem with them.

12 May 2024
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Reply from 7m Rent a Car - Lido

Dear Povilas,

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