777onfire Reviews 

6
•
TrustScore 2.5 out of 5

2.5

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Company details

  1. Online Casino or Bookmaker

Written by the company

Without a doubt, 777onfire is your ultimate one stop shop, offering the best online entertainment experience around. Whether you’re into Slots, Blackjack or Baccarat, you’re sure to find what you’re looking for. We made our online casino with the goal of providing a user experience like no other. Feeling we have been successful in this mission, having developed and delivered the best online casino fit to meet all your entertainment needs. We know what you want and we have what it takes to keep you coming back for more. For this, we are proud. 777onfire's got it all. If you’re looking for fun and simple promotions, that’s the name of our game. If you want a chance to travel the world, we can make that happen. If you want to take us with you wherever you go, you can check our games on your mobile or tablet device.


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2.5

Poor

TrustScore 2.5 out of 5

6 reviews

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2.5

All reviews

(6)

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Rated 1 out of 5 stars

Beware of non-payment of Hollycorn N.V. casinos and their affiliate programs – They Do Not Honor Contractual Obligations! Join our Class Action Against Hollycorn N.V. to Fight for Your Payments !!!

Important Notice: !!! Beware of non-payment of Hollycorn N.V. casinos and their affiliate programs – They Do Not Honor Contractual Obligations! Join our Class Action Against Hollycorn N.V. to Fight for Your Payments!!!
We are calling on all affiliates who have faced payment issues with new established Hollycorn N.V. casinos (through white label arrangements) and their affiliate programs to join our collective efforts to seek justice. If you've encountered similar problems, contact us at compliance @fumma.org to join our class action.
We represent Fumma LTD (formerly ITuniverse). With 7 years of experience in this industry, we are known for providing high-quality traffic, our main competitive edge. We have been cooperating with dozens of Hollycorn N.V. casinos and made multi-million euros turnover through thousands of transactions. However recently we have faced a major payment problem with one of their new launched brands (777onfire.com) and affiliate program (777onfirepartners.com) both owned and operated by Hollycorn N.V. via the Softswiss platform.
The Terms and Conditions of the affiliate program explicitly stated Hollycorn N.V. as the owning, operating and paying “Company”, making them contractually responsible for payments.
Payments for the last three traffic provided months—totaling €452,494—remain unpaid. Despite repeated assurances from their representatives, delays due to excuses like employee changes and technical issues raised concerns about financial instability or fraudulent practices.
Initially, we assumed the delays were technical, given our strong track record and multi-million-euro turnover with other Hollycorn N.V./Softswiss brands. Acting in good faith, we continued sending traffic. However, after escalating the issue to Softswiss C-level management, no resolution was reached. Attempts to negotiate partial payments via our generous offer were also ignored.
Instead, Hollycorn N.V. then took the following actions to evade their responsibilities:
1. Removed references to their ownership from the affiliate program's terms and conditions page after our claims.
2. Took down the 777onfire.com website entirely.
3. Blocked our affiliate account after receiving our legal notice.
These actions reveal their intent to avoid accountability.
Over the past seven years, we’ve experienced similar issues twice with other platforms, such as iGamingPlatform and Soft2Bet. However, those companies promptly resolved the matters and honored their payment obligations. Unfortunately, Hollycorn N.V. and Softswiss have failed to meet the same standards.
Be extremely cautious when dealing with new launched Hollycorn N.V. / Softswiss brands and affiliate programs owned and operated by Hollycorn N.V., especially ones where the Paying company is also Hollycorn N.V. They may alter terms or evade payment responsibilities despite their claims.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

This casino tried everything to not pay…

This casino tried everything to not pay me and I mean everything.

I deposited in this casino and won. They contacted me after and said sorry my country/province is not allowed. Even though in their terms it clearly states otherwise.

So they told me they were not going to pay me. I showed them their terms and told them they are lying. I then filed a complaint with our friends at SoftSwiss.

So then they said they will pay me.

Then they tried to make me wager lost prior deposits and deposits AFTER I finished wager 40x my balance when on their welcome bonus ..and again refused my cashout

Thankfully for me I know contacts for SoftSwiss and have been in the gaming industry for many years and had it dealt with where they forced the casino to pay me and apologize.

I have proof of all the emails. complaint procedure and everything if proof is needed.

My warning is to not play in the casino. They are EXTREMELY dishonest people who forced me to fight their casino for 2 weeks to get my money.

6 March 2024
Unprompted review
777onfire logo

Reply from 777onfire

Dear Jenn Harbridge,

We want to extend our sincerest apologies for the distress and inconvenience you experienced with our casino. It's clear from your account that we fell short of providing the transparent and fair gaming experience we strive to offer all our players. Recognizing your dissatisfaction and the effort it took to resolve your situation, we cannot express enough how regrettable this situation is.

Upon review, we acknowledge there was a significant oversight regarding our terms and conditions at the time of your play. It was not our intention to mislead or inconvenience you in any way. We understand that our actions did not align with the high standards of integrity and transparency we aim to uphold. For this, we are truly sorry.

Since this incident, we have taken several steps to ensure such an error does not occur again. This includes a thorough review and adjustment of our terms and conditions to accurately reflect restrictions related to specific countries and provinces, including Ontario. Additionally, we have enhanced our internal procedures for handling player inquiries and disputes to improve clarity and fairness in our communications.

Your patience and determination in resolving this matter have been instrumental in bringing these issues to light. We are grateful for your feedback, as it has spurred significant improvements in our operations.

We are committed to learning from this experience and ensuring it serves as a catalyst for improving our service quality and accountability. Our goal is to rebuild trust with you and the gaming community, demonstrating through our actions that we value fairness, honesty, and the well-being of our players above all else.

Should you wish to discuss this matter further or have any suggestions on how we can improve, please do not hesitate to contact us directly at support@777onfire.com. Your insights are invaluable to us as we strive to enhance our gaming environment.

Once again, we deeply apologize for the circumstances you encountered. We appreciate the opportunity to address your concerns.

Warm regards,
777onfire

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