7-Locksmiths Reviews 

279
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, friendly, and arrive promptly to resolve urgent home security issues. People consistently appreciate the efficient service, professional attitude, and clear explanations provided during emergency callouts. Some reviewers were not happy with the pricing, noting that the final bills and service costs were unexpectedly high or expensive. A few other consumers also felt that certain charges were completely excessive relative to the short time taken to complete the repair work. Additionally, some consumers experienced difficulties regarding unexpected cash requests or disagreements over final payment amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt arrivals and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as professional, polite, and extremely... See more

Price

Clients share positive opinions on price, frequently highlighting reasonable rates, affordability, and... See more

Response time

Reviewers express great appreciation for the prompt response time, highlighting that engineers often arrive... See more

Delivery service

Users describe satisfaction with the delivery service, often highlighting fast arrival times within 15 to 30... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another company I called 7 locksmiths and they attended straightaway. They were professional and got the job done as they said they would. Good value for money and really plea... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(279)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very clear with pricing

Very clear with pricing and work expertly done call out and new lock mechanism cost £254

14 January 2026
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Reply from 7-Locksmiths

Thank you very much for your kind feedback. We’re pleased to hear that you found our pricing clear and the work carried out to a high standard.
Transparency and quality workmanship are very important to us so it’s great to know this was reflected in your experience.

Rated 5 out of 5 stars

Excellent service

locksmith said would be with us within the hour-they were. Gave a rundown of charges before work began. Worked efficiently and was finished in no time. Excellent service in my opinion.

12 January 2026
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Reply from 7-Locksmiths

Thank you so much for taking the time to leave such a positive review. We’re really pleased to hear that you were happy with the response time, clear pricing and efficiency of our service.
Customer satisfaction is very important to us and your feedback is greatly appreciated. If you ever need assistance again, we’ll be more than happy to help. :)

Rated 4 out of 5 stars

Happy to get a quick response with a…

Happy to get a quick response with a Sunday morning emergency. The arrival time was delayed a few times but the job was completed so no harm done.

11 January 2026
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Reply from 7-Locksmiths

Thank you for taking the time to leave your feedback. We really appreciate your understanding. While the arrival time did change, we’re glad the issue was resolved successfully. Your patience means a lot to us and we’re always working to improve our response times while ensuring the job is done properly. Thank you for supporting 7-Locksmiths.

Rated 5 out of 5 stars

Great loclsmith

Very good and prompt service will use them again

11 January 2026
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Reply from 7-Locksmiths

Thank you for your lovely review. We’re glad you were happy with our service and really appreciate you taking the time to leave a review. We look forward to helping you again in the future.

Rated 4 out of 5 stars

The locksmith was professional throughout.

The locksmith was polite, professional and his communication in getting the job done were 10 out of 10. The cost of the service to replace two locks was far more than expected. I’d look around firstly if you have locks that are possibly on their way out.

6 January 2026
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Reply from 7-Locksmiths

Thank you so much for taking the time to leave us a review. We’re very happy to hear you found the locksmith polite, professional and that the communication was 10/10.

We also understand your point about the cost being higher than expected. Lock replacements can sometimes vary depending on the type of locks needed and the parts required on the day but we always want our customers to feel they’ve had great value.

As a thank you for your feedback, we’d like to offer you 50% off your next service up to a maximum discount of £250 with no expiration date.
Just mention your name when you contact us again and we’ll apply it.

Thanks again and we hope to help you again in the future.

Rated 5 out of 5 stars

Had a great experience..

Had a great experience... Was on time efficient... And did a great job.. And was try at worthy within the home highly recommend

4 January 2026
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Reply from 7-Locksmiths

Thanks for the kind words. It was a pleasure helping you out. We always strive to be punctual and do a thorough job, and we're so happy to hear you felt comfortable having us in your home. We truly appreciate recommendation!
Also, please keep in mind that your service is covered by our 12-month warranty for extra peace of mind.
Thanks again!

Rated 5 out of 5 stars

Quick service on a Sunday evening

Quick service on a Sunday evening. Excellent job, well priced. Thanks!

4 January 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your kind review, we really appreciate it. We're especially grateful as you left it organically, as it looks like our review invitation didn't reach you due to a system error. We're glad we could help quickly on Sunday evening and that you were happy with the job and pricing. Thanks again!

Rated 5 out of 5 stars

Superb experience

Superb experience. Fantastic service. Fixed my lock really fast, provided lots of keys.

4 January 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your great review. We're really glad you were happy with the service and that we could fix the lock quickly for you.
Thanks again for choosing 7-Locksmiths.

Rated 5 out of 5 stars

Great customer service

Great customer service. Technician came within 45mins and fixed my door issue really well. Price was reasonable. Would recommend this company.

4 January 2026
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Reply from 7-Locksmiths

Thank you for taking the time to leave such a wonderful review :). We're pleased we could attend promptly and resolve the issue effectively, and we appreciate your comments regarding the pricing. Thank you again for your recommendation.

Rated 5 out of 5 stars

Fast service

Fast service, extremely pleasant to deal with. Didn't leave me with unsecured door.

3 January 2026
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Reply from 7-Locksmiths

Thank you for your wonderful review. We're really pleased you were happy with the speed of the service and that everything was left secure. If you ever need any help again, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Very efficient

Very efficient, came out instantly. Reasonable price.

3 January 2026
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Reply from 7-Locksmiths

Thank you for your great review! We're glad we could help quickly and that you were happy with the price. If you ever need anything again, feel free to get in touch.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Courteous and honest.

31 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you very much for your kind feedback. We're really pleased you were happy with the service. If you ever need help again, we'll be happy to assist. :)

Rated 5 out of 5 stars

Fast service realy good job mending my…

Fast service realy good job mending my locks on my back door

31 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your kind words! We're thrilled to hear that you're happy with the fast service and the work on your back door locks. It was a pleasure to help. :)

Rated 5 out of 5 stars

Recommend

Quick arrival, swift resolution, couldn't be happier. Recommended

30 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your positive feedback. We’re pleased to hear that our quick response time and efficient service met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

The job done efficiently

The job done efficiently. Happy with the outcome. Payment hasn’t been collected until we made sure that everything works fine. Would recommend this company.

30 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your kind review. We’re really pleased you’re happy with the outcome. We always make sure everything works perfectly before taking payment, so it’s great to hear this was appreciated.
Thanks again for choosing us, we truly value your recommendation.

Rated 5 out of 5 stars

Came out very quickly to repair a…

Came out very quickly to repair a broken locked back door. Very efficient and explained everything as he went along. Would certainly recommend. Excellent service.

29 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your kind review. We’re really glad we could get to you quickly and sort out the back door issue efficiently. We always aim to explain everything clearly so you feel confident in the work being done.
Thanks again for your recommendation. :)

Rated 5 out of 5 stars

Great service from Danial

Quick response. Clear communication and pricing. Very pleased with installation of new security lock.

28 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you very much David! We truly appreciate your feedback. We’re glad everything went smoothly and that you are happy with a new security lock. Don’t hesitate to reach out if you ever need anything else, we’ll be happy to assist.

Rated 5 out of 5 stars

The company was quick and professional

The company was quick and professional. The work was carried out with updates and costings being shared along the way so there was no surprises. Highly recommended.

28 December 2025
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Reply from 7-Locksmiths

Thank you for taking the time to leave such a lovely review. We’re glad we could levitate a quick, professional service and that the updates are clear costings helped make the process stress free. :)
Your recommendation means a lot to us and we truly appreciate your support.

Rated 5 out of 5 stars

Excellent and perfect service by the…

Excellent and perfect service by the technicien

27 December 2025
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Reply from 7-Locksmiths

Thank you for taking the time to leave such a great review. We’re delighted to hear you received excellent service from our technician. If you ever need assistance again, we’ll be happy to help.

Rated 5 out of 5 stars

Good service

Good service. Immediately replied to my query. Efficient, clean work. Even helped out with some extras things not related to my initial emergency.

22 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you very much for your kind feedback. We really appreciate you taking the time to share your experience. We’re glad we could respond quickly, carry out the work efficiently and assist with a few extra things as well.
Customer satisfaction is very important to us and it’s great to hear that you were happy with the service. We look forward to helping again if you ever need us.

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