6 ICE Reviews 1,948

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 362 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the stunning appearance and high quality of the products, often noting the beautiful shine and craftsmanship. Many people appreciate the elegant and unique designs, finding them perfect for various occasions and suitable for stacking with other jewelry. The jewelry is frequently described as durable, maintaining its shine without tarnishing or fading over time, and customer service is often highlighted as outstanding, with staff being helpful and responsive. However, some people experienced issues with order fulfillment and delivery, including long waiting times, missing items, or incorrect orders. There were also occasional concerns about product quality, with some items reportedly tarnishing or having stones fall out, and a few customers mentioned difficulties with communication regarding their order status.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing delight and satisfaction with their... See more

Quality

Customers had positive experiences with quality, with many expressing satisfaction with their purchases,... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was extremely skeptical in purchasing from you guys. My order finally arrived after 2 1/2 months of waiting, communication with you guys was extremely difficult, but After all the piece I purchased... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning piece! I bought this to add some shine to my outfits for social dancing, and it is perfect. It catches the light beautifully every time I turn, giving that perfect 'ice' effect wit... See more

Company replied

Rated 5 out of 5 stars

Had to wait awhile for my Vintage Cross tennis chain to be available, soon as it was by a ping from my notification, I swooped it; and some Moissanite stud earrings up!! A very classy and stylish... See more

Company replied

Rated 5 out of 5 stars

This jewlerey is amazing , i was blown away when I received my first piece from 6ice , from the shine , detailing , craftsmanship and quality of my bracelet . It is classy , unique and elegant , ha... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My neck dancing

My neck dancing

14 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Rajuan,

Thanks for your review. We’re glad the piece is delivering exactly the shine and confidence it’s meant to. Thanks for choosing 6 ICE - we can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 5 out of 5 stars

My experience with 6ice

This jewlerey is amazing , i was blown away when I received my first piece from 6ice , from the shine , detailing , craftsmanship and quality of my bracelet . It is classy , unique and elegant , has really elevated my look . Has not tarnished or faded or stopped shining since I have received it and I get compliments everywhere I go . I ordered my second piece recently and I was just as pleased the second time around . I highly recommend this brand it’s on a different level . And all my pieces are absolutely beautiful.

11 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Tamika,

Thanks for your review. We’re beyond grateful to hear how much you’ve enjoyed your 6 ICE pieces—from the shine and craftsmanship to the way they elevate your look. It means a lot to know they’ve held up beautifully and continue to turn heads everywhere you go. We truly appreciate you trusting us again with your second piece and taking the time to recommend us. Your support means a lot to us. Thanks for being part of the 6 ICE family.

6 ICE Team

Rated 5 out of 5 stars

Great quality and shines amazing

Great quality and shines amazing was the talk of the company Xmas party 🎉

12 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Shay,

Thanks for your review. We’re thrilled to hear your 6 ICE piece shined bright and stole the spotlight at your company Christmas party. Enjoy your piece, and we’re always here if you need anything.

6 ICE Team

Rated 5 out of 5 stars

Always stunned🤩

Always stunned🤩. No matter what you think, it looks 10x better in person🥶

13 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Zach,

Thanks for sharing your experience. We’re thrilled to hear that your 6 ICE piece made such an impression and exceeded your expectations. If you ever have any questions, or want to explore more pieces, we’re always here to help. Enjoy your 6 ICE jewelry.

6 ICE Team

Rated 5 out of 5 stars

Great shiny piece just arrived

12 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Carter,

Thanks for your review. We’re so happy to hear that your 6 ICE piece arrived and is shining bright. If there’s anything you need or any way we can make your experience even better, just let us know. We're always here and more than happy to help.

6 ICE Team

Rated 5 out of 5 stars

Very well worth it

From the beginning of purchasing to receiving the product its very simple straight forward and easy, pictures/description of the product is all there easily accessible very well taught out and executed

11 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Join,

Thanks for your review. We’re thrilled to hear that your experience—from purchasing to receiving the product—was smooth and easy. It’s great to know that our photos and descriptions provided exactly what you needed. We appreciate your kind words and are glad the process felt well-thought-out and straightforward. Thanks for choosing us. If you ever need anything else, we’re here to help.

6 ICE Team

Rated 5 out of 5 stars

I got a Cuban link on the cyber sale…

I got a Cuban link on the cyber sale and I must say the packaging everything the bling on the chain and everything just does it for me and I’m glad to shop with 6ice and I feel like this guys really got mad heat especially there earrings.

7 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Brian,

Thanks for sharing your experience. We’re thrilled to hear that you love your 6 ICE Cuban link and that the packaging, overall experience exceeded your expectations. Your support means a lot to us, and we can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 5 out of 5 stars

They stay in touch with you as quickly…

They stay in touch with you as quickly as possible.. great customer service. I love it.

7 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Mya,

Thanks for your review. We’re thrilled to hear that our team was able to stay in touch quickly and provide the support you needed. Thanks again for your support, and we hope to serve you again soon.

6 ICE Team

Rated 5 out of 5 stars

Thank you to 6ice and Kristine for…

Thank you to 6ice and Kristine for their amazing products and customer service I had an easy time with them and will be using again in The future!

9 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Joshua,

Thanks for sharing your experience. We're thrilled to hear that you had a great experience with 6ice and Kristine. Your support truly means a lot to us, and we look forward to serving you again in the future.

6 ICE Team

Rated 3 out of 5 stars

Customer service

Updating this comment:

They did refund the money—it took some time, but the refund was completed after about almost 3 weeks. I appreciate Emily for personally taking ownership of the issue and helping speed up the process. I would say the product quality is pretty good and solid; however, I recommend ordering carefully, especially when it comes to sizing. The return process can be a bit tricky, as you are required to pay for the return shipping yourself. Be careful while placing the order, think twice thoo. But quality is good for the products.

25 November 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi Sahil,

Thank you for your feedback. We’re sorry to hear that the return experience didn’t fully meet your expectations. Once your return was delivered to our warehouse and processed in our system, we immediately issued a full refund for your piece and sent you a quick follow-up email. Thank you again for your understanding and for giving us the opportunity to help — we’re here to support you every step of the way.

6 ICE Team

Rated 5 out of 5 stars

Amazing costumer service

Amazing costumer service, beautiful pieces, definitely worth it!

I’m a real person , leaving a real review, this exceed my expectations. 10/10

7 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey John,

Thanks for your review. We’re thrilled to hear that our customer service and pieces exceeded your expectations. Knowing that your experience was a 10/10 truly means a lot to us. Thanks again for your support, and we hope to serve you again soon.

6 ICE Team

Rated 5 out of 5 stars

The chain is really nice and it shines…

The chain is really nice and it shines bright.

6 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Keirsten,

Thanks for your feedback. We’re happy to hear you’re loving your 6 ICE chain and its bright shine. Your support means a lot to us, and we can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 2 out of 5 stars

Not entirely impressed with the quality…

Not entirely impressed with the quality of the 12mm 20” Cuban chain. It’s got good weight to it but unsure why there’s only one side diamonds and then the other is just straight gold??? Just makes me wonder if any of it is actually real and if I wasted my money buying it… 🤔

5 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi Bryce,

Thank you for taking the time to share your thoughts. We completely understand your concern, but Cuban chains are traditionally designed with one side iced out to ensure both comfort and proper wear — this is an intentional part of the style. If this design isn’t quite what you were expecting, no worries at all. We accept exchanges within 14 days of delivery and would be happy to help you find a piece that better matches your preference. Please feel free to reach us anytime here: https://6ixice.com/en-ca/pages/contact-us-2

6 ICE Team

Rated 4 out of 5 stars

The chains are great however

The chains are great however, the 8mm Cuban I bought, I’m having trouble opening the clasp. I’m not sure if it’s jammed or not, but both my boyfriend and I have tried opening it and haven’t been successful. I’m not able to find anything on your site about correct way of opening the clasp

4 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Tatayana,

Thanks for your feedback — the clasps on our Cuban chains are made to be extra secure for durability, so they can feel a bit tight when they’re brand new.

To make things easier, we’ve put together a short video that shows how to open and secure the clasp. Please feel free to watch it here: https://vt.tiktok.com/ZS6goc8nr/

If you’re still having trouble after watching, please don’t hesitate to reach out to us right here: https://6ixice.com/en-ca/pages/contact-us-2 — we will gladly assist you further to make sure you can wear your chain comfortably.

6 ICE Team

Rated 5 out of 5 stars

Looks very good

Looks actually better in person
Very satisfied

3 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Ray,

Thanks for your review. We're thrilled to hear that the piece exceeded expectations in person. Please don’t hesitate to reach out if we can ever assist with anything.

6 ICE Team

Rated 5 out of 5 stars

Good quality great bracelet

Good quality great bracelet

3 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Dustin,

Thanks so much for sharing this feedback. We’re truly glad to hear that the quality met your expectations. Your support means a lot to us, and we can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 1 out of 5 stars

Order came not complete-missing items…

Order came not complete-missing items and the order was split into 3 distribution.

3 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hi John,

Thank you for sharing your experience. We’re sorry for any confusion caused by your order being split into multiple shipments. We have warehouses in both the US and Canada, and to get your pieces to you as quickly as possible - especially during the busy holiday season - we fulfilled them from different locations.

We’d also like to kindly remind you that, as mentioned on our product pages and in your order confirmation email, some of our Moissanite pieces, like your Moissanite Double Tennis Ring White Gold 12'', are made to order. Once your piece is completed, you’ll receive an email and SMS with tracking details.

Thank you so much for your patience and for giving us the opportunity to clarify - we’re here to support you every step of the way.

6 ICE Team

Rated 5 out of 5 stars

bright, cold, and stylish.

I picked up some 6ICE jewelry(22” two tone Cuban link)and it was exactly what I wanted. The pieces hit right away bright, cold, and stylish. The shine looks good on camera and in person. The weight feels right, not cheap.
Delivery was smooth and the packaging looked good. If you want something that pops without breaking your budget, this is a solid pick.

2 December 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Alexander,

Thanks for your review. We’re truly glad to hear that the shine, weight, and overall quality met your expectations—and that everything arrived smoothly and well-packaged. Knowing that the piece delivers both on camera and in person means a lot to us. We truly appreciate your support and recommendation, and we’re always here if you ever need anything.

6 ICE Team

Rated 5 out of 5 stars

Chain heavy

Chain heavy, shine crazy, fit perfect. You can’t tell me nothing when I got this on.

2 October 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Griffin,

Thanks for your review. We’re so glad to hear you’re loving your 6 ICE chain. We appreciate your support and can't wait to have you back for more pieces in the future.

6 ICE Team

Rated 5 out of 5 stars

Best customer service

I had a problem with my order, it was missing something. So I contacted the customer service, first they replied fast and then the situation was cleared very quickly.

I’m so glad that 6ice has the best customer service

28 November 2025
Unprompted review
6 ICE logo

Reply from 6 ICE

Hey Lorenzo,

Thanks for sharing your experience. We’re thrilled to hear our team was able to resolve your issue quickly and that you felt supported. Your support mean a lot to us, and we can't wait to have you back for more pieces in the future.

6 ICE Team

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