All Star Office Reviews 343

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

First order of document folders was fine. Second time the same product code showed a different size. I phoned to check. She phoned back and said they would fit and the website dimensions were wrong. O... See more

Rated 5 out of 5 stars

I've ordered 5Star labels from Amazon marketplace quite a few times. I trust 5Star labels. They print well, they stick to my parcels without falling off, and they feed through my printer without prob... See more

Company replied

Rated 5 out of 5 stars

Brilliant service and good price. Having been let down by another supplier who had not dispatched my order over a week after placing it I got in touch with 5 star who could supply the goods I needed.... See more

Company replied

Rated 5 out of 5 stars

Excellent, rapid service and decent prices too. The packaging arrived damaged, but that's not the seller's fault - it would have been easily good enough normally, but the courier seems to have selecte... See more

Company replied

Company details

  1. Office Supplies Store
  2. Office Accessories Wholesaler
  3. Office Equipment Supplier
  4. Office Furniture Store
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Any reviews prior to 09/01/2026 relating to 5staroffice.net are about a site previously owned by us. All Star Office is the online brand owned and operated by Warrens Office, a multi-channel office supplies group delivering office supplies and services across the United Kingdom on a next working day basis. Our mission is to help save companies, organisations, and government bodies as well as schools and colleges significant amounts of money on their office supplies expenditure. We do this in a number of ways starting with price and we are here to help you make ordering office supplies as easy as possible in our new working world. We are open from 8.30am in the morning to 5.30pm in the evening on weekdays and our freephone number is 0800 652 0685 .


Contact info

4.0

Great

TrustScore 4 out of 5

343 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had looked for a lilac colour paper…

I had looked for a lilac colour paper on quite a few sites as it was the colour needed for lent on the newsletter. Your site delivered. Thank you

23 February 2024
All Star Office logo

Reply from All Star Office

Thanks Joanne,
That's really kind of you to take the time to rate our service and we appreciate your kind words.
The Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery arrived on time

7 February 2024
All Star Office logo

Reply from All Star Office

Thanks for your review Jane, we really appreciate it!
Kind regards
Paul

Rated 5 out of 5 stars

Highly recommend.

All products as advertised, arrived in good condition have had many issues with other office stationery companies. Speedy and well informed delivery.

29 February 2024
All Star Office logo

Reply from All Star Office

Thank you for your time to review our service, it's much appreciated.
We hope to work with you again soon.
Kind Regards
Natalie

Rated 5 out of 5 stars

First time ordering

Easy ordering. Item was exactly as advertised. Very quick delivery.
I was very happy with the whole process. Will definitely use again.

22 February 2024
All Star Office logo

Reply from All Star Office

Hello Suzanne,
Thank you for taking the time to review our services. We are delighted that you were happy and look forward to working with you again in the future.
Kind Regards
Natalie

Rated 4 out of 5 stars

Things to do Notebooks

I have ordered 5 star Things to do Notebooks in the past but when i try to order more they always seem to be out of stock?

28 February 2024
Unprompted review
All Star Office logo

Reply from All Star Office

Hi William,
Thank you for getting in touch, We would be very happy to look at this for you please email us directly support@5staroffice.net and we can look into stock availability for you.
Kind Regards
Natalie

Rated 5 out of 5 stars

5 Star give 5star service

5 Star give 5star service. Quick and efficient!

15 February 2024
All Star Office logo

Reply from All Star Office

Thank you for taking the time to review our services, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Still not gotten the items I order the…

Still not gotten the items I order the bottle water …

12 January 2024
All Star Office logo

Reply from All Star Office

Thank you for taking the time to review our services. Having investigated this order we have photographic evidence that would suggest the delivery was made to the address given.
Should you wish to discuss this further please do not hesitate to get in touch via our support email support@5staroffice.net or by calling 0800 6520685.
Kind Regards
Natalie

Rated 4 out of 5 stars

All good and efficient

All good and efficient.
However, items in box loose and slightly damaged. Tracing paper pad slightly damaged and had become wavy due to damp.

3 December 2023
All Star Office logo

Reply from All Star Office

Hello Michael, thank you for your review and I am sorry to hear some of the items have arrived damaged! If you would like me to replace anything which is not usable please reply to my email sent on 11th December and I will get that arranged for you.
Kind Regards
Amy

Rated 4 out of 5 stars

Good service and quick delivery

Good service and quick delivery. Sadly there was a picking shortage on this delivery. Should have had x2 packs of packaging tape but only received x1 - otherwise would have been 5 stars.

31 October 2023
All Star Office logo

Reply from All Star Office

Hi Caroline, thank you so much for your review! As mentioned the missing pack of packaging tape will be with you Monday. I apologise for the shortage.
Kind Regards
Amy Tibble

Rated 5 out of 5 stars

Good value

Good value, great service

25 November 2023
All Star Office logo

Reply from All Star Office

Hello Edward, thank you for your time to review our service, it's much appreciated.
We hope to work with you again soon.
Kind Regards
Amy

Rated 5 out of 5 stars

Great service

Great service, quick delivery exellant

23 November 2023
All Star Office logo

Reply from All Star Office

Thank you for your review Amanda! We really appreciate your time and custom.
We look forward to working with you again soon.
Kind Regards
Amy Tibble

Rated 5 out of 5 stars

I have used 5star office supplies…

I have used 5star office supplies before and will continue to do so. Excellent value for money. Quality of the products are good and delivery the next day, what more can you ask for.

19 November 2023
All Star Office logo

Reply from All Star Office

Hello Andrew, thank you for the lovely review! We are pleased to receive such wonderful feedback about our services. We look forward to working with you again soon.
Kind Regards
Amy

Rated 5 out of 5 stars

Order was received in the time slot…

Order was received in the time slot allotted, there was one minor issue with delivery but that was soon corrected with a simple email to customer service department that was prompt to act & resolve things.

14 November 2023
All Star Office logo

Reply from All Star Office

Hi David, thank you so much for your review! I believe you spoke to my colleague Beth so I will let her know her prompt actions were appreciated.
We look forward to working with you again soon.
Kind Regards
Amy

Rated 2 out of 5 stars

Arrived on time but ordered 5 bottles…

Arrived on time but ordered 5 bottles but only received 4.

15 October 2023
All Star Office logo

Reply from All Star Office

Hello Lashika, thank you for your review. Now that we are aware of the shortage I can correct this for you and send a 5th bottle out for delivery tomorrow. I believe the 5th bottle was damaged in transit on it's way to you, so has been returned to the warehouse without our knowledge.
If you decide to use our services again in the future, please contact our office as soon as your delivery arrives if anything is missing, this way we can action any shortages for you much quicker.
Kind Regards
Amy

Rated 4 out of 5 stars

Nice prize.

5 November 2023
All Star Office logo

Reply from All Star Office

Hello, thank you for your review! We are pleased to hear our prices are competitive. We look forward to working with you again soon.
Kind Regards
Amy

Rated 5 out of 5 stars

fast efficient

Fast, efficient service and the delivery driver helped load the water bottles into the building.

2 November 2023
Unprompted review
All Star Office logo

Reply from All Star Office

Hi Sue, thank you so much for your review! We really appreciate your comments and the feedback. Our driver will be pleased to get a mention.
We look forward to working with you again soon.
Amy

Rated 5 out of 5 stars

My go to company for office supplies

My go to company for office supplies! Always excellent service & a wide range of products

6 November 2023
Unprompted review
All Star Office logo

Reply from All Star Office

Hi Joshua, thank you so much for your review! We really appreciate your time and the positive feedback.
We look forward to working with you again soon.
Amy

Rated 1 out of 5 stars

I have not received anything

I have not received anything. No email updates. No 2 reams of A3.
No stars if you had no stars.

30 October 2023
All Star Office logo

Reply from All Star Office

Hello Colin, thank you for your review. I have sent you an email separately explaining the issue, and have arranged for a new order to be despatched tonight.
If I can help any further please let me know.
Amy

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