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See what reviewers are saying

Rated 5 out of 5 stars

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well look... See more

Rated 1 out of 5 stars

If i could give this company lower then 1 star BELIVE ME I WOULD . This company has been nothing but a hastle especially the director . Who is EXTREMELY UNPROFESSIONAL AND UNETHICAL . He doesnt know h... See more

Company replied

Rated 5 out of 5 stars

From the outset, communication was succinct. Needed a vehicle for 8 days for work, due to my line of work, I did not want any issues and needed to ensure everything operated smoothly which it did. I r... See more

Company replied

Rated 5 out of 5 stars

We now have 3 pickups from 4x4 and they support and customer service is second to none Always at the end of the phone if we need anything Also recently gave us the heads up about a new toll cross... See more

Company details

  1. Vehicles & Transportation

Written by the company

4x4 Hire, 4x4 Rental from the UK's Favourite SUV Rental Company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant

Brilliant, convenient and hassle free. Everything was effortless, car was in great condition, clean. Communication was good, instructions clear.

22 December 2025
Unprompted review
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Thank you Waseem for your review. We look forward to seeing you again in the summer.

Rated 5 out of 5 stars

Great experience.

Had a really good experience with Bal and this company. My needs were a little unique and normal hire companies weren’t suitable. Bal met all my needs and was hassle free including drop off and pick up at the airport. Comms were good and very responsive. The car didn’t have any issues. Would use again and recommend to anyone looking for a 4x4 to hire.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

I/my company have used 4x4 for over 5 years and i cannot write enough good things about them . Fantastic cars and faultless service.

16 May 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service from Bal

I rarely would ever write a negative review, however this would have helped me massively when I was looking to use this company.
I unfortunately dealt with Bal from the beginning, without too much detail, the communication was incredibly poor and unprofessional. When it came to collecting the car no time was agreed and I was told that I would be charged on the day for a later pick up time... again something I never agreed to pay. Documentation when eventually sent through had incorrect prices and I was pushed for 3 days to sign an incorrect document and I had no confirmation of payment after being asked to transfer all money via bank transfer, something I obviously refused to do.
However, the only reason this review didn't get only 1 star was the service I received from Sai and Sainaath. I would give them 5 stars alone. The car was delivered by them on time and with excellent service. After the appalling service from Bal I was concerned about pick up after being told 'I would have to pay for late pick up', but Sai and Sainaath were brilliant. Patient and understanding about the poor communication I had received throughout. They did not charge me any extra and ensured my deposit was returned in full. I would certainly hire a car through either of those again. It was a great shame as I loved the car.

22 June 2025
Unprompted review
4x4 Vehicle Hire logo

Reply from 4x4 Vehicle Hire

Thank you for taking the time to share your detailed feedback. We deeply apologize for the challenges you experienced during the booking and collection process, especially regarding communication, documentation accuracy, and payment concerns. Please know that your experience does not reflect the level of service we aim to provide, and we are truly sorry for any frustration or inconvenience caused.

We appreciate your kind words about Sai and Sainaath and are pleased to hear that they were able to assist you effectively, ensuring a smooth collection and return of your vehicle. Your positive remarks about their professionalism and helpfulness mean a great deal to us.

Your comments about the issues with documentation and communication are being taken very seriously. We are reviewing our internal processes to ensure greater accuracy and clarity for all our clients moving forward. If you would like to discuss your experience further or have any outstanding concerns, please do not hesitate to contact us directly on bookings@4x4vehiclehire.co.uk

Thank you again for your honest feedback, which helps us to continually improve our service. We hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Hired a vehicle for the Weekend!

Hired a vehicle for a weekend trip and the whole process was super smooth from start to finish. Booking was easy, the staff were helpful and professional, and the car was clean, reliable, and exactly what we needed.

No hidden fees or hassle — just great service and a solid vehicle. Will definitely be using them again next time!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service.

Hired a Urus for 2 days and the was service amazing. Sai made the pricing clear and I received the Urus at the exact date and time I asked for. You definitely get what you pay for.

I’d highly recommend!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Discovery- what more can you ask for!

I hired a Land Rover Discovery from 4x4 for a business trip and had a fantastic experience. The car was immaculate inside and out and drove well just as you’d expect from a new vehicle. It was also very competitively priced for the quality provided.

Customer service was exceptional. Sai made the collection process smooth and stress-free, with everything clearly explained. Communication throughout was prompt and professional. He was happy to answer my calls and offer me some route advice after business hours which saved me on toll charges and some time which was highly appreciated!!

Returning the car was quick and easy, with no hidden charges and a prompt refund of the deposit, which is always nice!! I’ll definitely be using 4x4 again and highly recommend them for reliable, high-quality car hire 👌🏽

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Felt Personally Cared For

The customer service was excellent they went above and beyond to ensure I got the best car for my needs and were extremely helpful throughout the entire rental process.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Stellar service

Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well looked after. Also Sainaath is genuinely a great guy which made the whole experience just that bit better and easier.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and quality service

Hired a vehicle for 8 days for work, everything was smooth and they were always available to pick up the phone if I had any questions. Great service

16 May 2025
Unprompted review

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