4D Controls Reviews 255

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items classified as "used" appear new and function perfectly. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive quickly and undamaged. Reviewers also commend the outstanding service and the helpful, knowledgeable staff who provide technical advice and quick responses. A few other people also felt that while the product range is great, they experienced issues with the website not allowing them to add items to their cart. Additionally, some customers encountered problems with faulty items requiring returns or incorrect delivery locations, though the company generally went out of its way to correct these issues.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the excellent condition of items,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the prompt and fast delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied

Rated 5 out of 5 stars

They had what we needed and fantastic service. We have seen bad serve and lies become common now but this company did what they said.

Company replied


Company details

  1. #1 of 1 best companies in Industrial Equipment Supplier
  2. #1 of 1 best companies in Automation Company
  3. #1 of 1 best companies in Industrial Area

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

17 September 2025
4D Controls logo

Reply from 4D Controls

Hi Pilailak we are happy to hear that your order arrived quickly. Thank you!
Maddie

Rated 5 out of 5 stars

Item is like new

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as Used, but it looks like a new products, so i think the photos is real photos

19 August 2025
4D Controls logo

Reply from 4D Controls

Hi Lily, we are overjoyed to hear how well your experience went, and that you are so happy with your order! Thank you for your kind words.
Maddie

Rated 5 out of 5 stars

so quick easy to deal with

so quick easy to deal with

8 September 2025
4D Controls logo

Reply from 4D Controls

Hi Joe, we appreciate your kind words and are so happy to hear that your experience was so positive with us. Thank you!
Maddie

Rated 5 out of 5 stars

Really great service

Really great service

27 August 2025
4D Controls logo

Reply from 4D Controls

Hi Steve, we are so glad to hear that you enjoyed your experience with us! Thank you,
Maddie

Rated 5 out of 5 stars

Fast accurate service.

Fast accurate service.
Drives arrived here faster than expected.
Installed the first one only last night and its doing what it should.
Very happy - Thank you

15 August 2025
Rated 5 out of 5 stars

Timely dispatch

Timely dispatch. But no good option for the delivery to INDIA rather than DHL, very worst courier.

11 August 2025
4D Controls logo

Reply from 4D Controls

Hi, we are so sorry to hear that the shipment service did not provide a good experience, we will look into alternatives for this in the future. We appreciate your feedback!
Maddie

Rated 5 out of 5 stars

Product arrived on time and at a great…

Product arrived on time and at a great price, I have my machine up and running.

7 August 2025
4D Controls logo

Reply from 4D Controls

Hi Mike, we are so glad to hear that your machine was back up and running on time. Thank you!
Maddie

Rated 5 out of 5 stars

They were very helpful to me.They were very helpful

They were very helpful, even if the product wasn’t right they still sent me another product was similar and still done the same job for nothing. No charge. They were excellent.

30 July 2025
4D Controls logo

Reply from 4D Controls

Hi Chris, we are so glad the alternative parts worked out well. Thank you!
Maddie

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, item as described and fast postage.

29 July 2025
4D Controls logo

Reply from 4D Controls

Hi Chris, we are pleased to hear your item arrived quickly. Thank you!
-Maddie

Rated 4 out of 5 stars

very helpful

very helpful, recognised there was a mistake and rectified it above and beyond what was expected.

16 July 2025
4D Controls logo

Reply from 4D Controls

Hi Richard, we are so glad to hear that everything worked out with the shipping! Thank you.
Maddie

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