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See what reviewers are saying

Rated 5 out of 5 stars

Quality of items is second to none. Bought these makes in USA and have lasted 20 years. To see a company in UK is excellent. Bought a belt and size was not quite as expected. Was smaller than expected... See more

Rated 5 out of 5 stars

Beautiful product, great service throughout the ordering, purchasing and delivery service. Received continuous correspondence informing me on every process and step. Fantastic customer service and s... See more

Rated 1 out of 5 stars

What was ordered was not what was delivered. Tried to contact them via the contact page on the website, NO RESPONSE. Customer service: zilch Customer satisfaction: zilch Reorder chances: subject... See more

Company replied

Rated 5 out of 5 stars

I had looked everywhere for a purse for my Mum to replicate the one I had purchased for myself in the USA on holiday. I found the exact Montana West one on the 426 West website and it arrived well pa... See more

Company details

  1. Clothing Store

Information provided by various external sources

If you love Western apparel, boots, hats, accessories, music and life as mush as we do then 426 West is worth your visit! We're always importing new items into our store and can promise you excellent service to boot (hat, or whatever else you need).


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yee-hah! Top quality product and customer service.

Beautiful product, great service throughout the ordering, purchasing and delivery service. Received continuous correspondence informing me on every process and step. Fantastic customer service and support. My handbag was delivered very fast and was packaged with care. Thank you so much. Can’t recommend you enough. Top quality product and service. Can’t wait to shop with you again.

4 April 2024
Rated 1 out of 5 stars

What was ordered was not what was…

What was ordered was not what was delivered.
Tried to contact them via the contact page on the website, NO RESPONSE.
Customer service: zilch
Customer satisfaction: zilch
Reorder chances: subject to a miracle - zilch

27 February 2024
426 West logo

Reply from 426 West

We are very sorry to hear about this issue. We have contacted you offline to find out further details regarding your terrible experience so that we can have the opportunity to make things right. We really appreciate your feedback.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and informative. Replied promptly to my queries and was very understanding on the matters at hand.
Thank you 426 West!

19 February 2024
Rated 5 out of 5 stars

Fabulous for Fashion

Amazing product quality, fabulous style, flash shipping, radiant customer experience: Thank you for the potential of a fantastic yet infallibly vibrantly fresh design from the comfort of home with the security of satisfaction near or abroad. -Bradley & Chanté

6 May 2021
Rated 5 out of 5 stars

Quality of items is second to none

Quality of items is second to none. Bought these makes in USA and have lasted 20 years. To see a company in UK is excellent. Bought a belt and size was not quite as expected. Was smaller than expected after reviewing sizes. Still worth every penny. Good service only thought would use a recorded service for posting rather than standard for quite expensive items. No tracking. Can't remember if there was an option to pay more for tracking. Still would recommend.

19 March 2021
Rated 5 out of 5 stars

Tee shirt

Tee shirt
Excellent service & quality, arrived quicker than expected, first class ebayer, highly recommended 👌

7 March 2021
Rated 5 out of 5 stars

I had looked everywhere for a purse for…

I had looked everywhere for a purse for my Mum to replicate the one I had purchased for myself in the USA on holiday. I found the exact Montana West one on the 426 West website and it arrived well packed and very quickly. Only hope Mum is as pleased as me when she opens it Christmas Day.

28 November 2020

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