3rdphixcollection.com Reviews 61

TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Purchased a white crop hoodie and track pants and the track pants were great but the hoodie arrived really dirty and noticeably worn. I reached out to the customer service and they were nice but the o... See more

Rated 2 out of 5 stars

Very poor fit for such expensive items. I bought a pair of the women’s trackies, the fit were quite true to size but there was a lack of room in the butt and a weird fit around the crotch. The materi... See more

Rated 5 out of 5 stars

3rdphix customer service is fantastic!! The team responds promptly and are willing to assist and answer any and all questions! An incorrect item was delivered with my parcel and 10 minutes following m... See more

Rated 1 out of 5 stars

The trackies and jumper feel really cheap and the fit is really unflattering. I got an xs in everything, the trackies are still so loose around my waist and really puffy at the front. Quite tight arou... See more

Company details

  1. Clothing Store

Written by the company

3RDPHIX COLLECTION


Contact info

2.8

Average

TrustScore 3 out of 5

61 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just incredible

Just incredible, comfortable, gorgeous clothes. I love Mitch, everything he does and everything he's about. I will support this business until the end (even though I see no end) only up from here xx

27 February 2022
Rated 5 out of 5 stars

Great products and service

Had some shipping dramas but the customer service team at 3rdphix were amazing and so helpful. Once I received my order the quality, comfort and colours of the products was fantastic

16 December 2021
Rated 2 out of 5 stars

Dirty hoodie..... 🙁

Purchased a white crop hoodie and track pants and the track pants were great but the hoodie arrived really dirty and noticeably worn. I reached out to the customer service and they were nice but the outcome wasn’t the best and didn’t end that well, wasn’t the best first experience but can’t fault the track pants haha.

9 September 2021
Rated 4 out of 5 stars

Great product !!

Great brand and great service, shipped quickly but unfortunately aus post delays are a killer with covid - not there fault products definitely worth the wait 🔥

2 September 2021
Rated 5 out of 5 stars

Extremely happy with my experience with…

Extremely happy with my experience with 3rdphix, not only with the items I purchased but with the customer service experience also
I love how interactive the whole team are with their customers and how lovely they all are
I purchased a pair of track pants, the tortoiseshell ‘collection’ sunglasses and a fit bra and I love them all!
The track pants are to die for, the material is so soft and comfortable
I don’t think there has been a night in the week that I have owned them that I haven’t wore them
Absolute essential for these cold winter nights
The sunglasses are so light weight and flattering
Very comfortable on the face and ears
The fit bra is so light weight and stretchy, defiantly the comfiest sports bra I own
Thank you so much, I’ll defiantly be a returning customer!

10 August 2021
Unprompted review
Rated 1 out of 5 stars

Not happy

The trackies and jumper feel really cheap and the fit is really unflattering. I got an xs in everything, the trackies are still so loose around my waist and really puffy at the front. Quite tight around the calves as well and it’s annoying that they only do store credit.

3 August 2021

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