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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the ease of use and navigation of the platform. Many appreciate how the product simplifies processes, saves time, and effectively manages online listings, with some noting its comprehensive features and seamless integration. The customer service and staff are frequently described as amazing, professional, and highly responsive, with specific individuals often receiving commendation for their helpfulness and willingness to implement user suggestions. However, some customers also noted issues with technical support and the product catalog. A few people experienced frustrating interactions with support, describing slow response times, unhelpful advice, and even unprofessional communication. There were also mentions of the product catalog not working as expected and difficulties with category selection for listings.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and time-saving features.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, responsiveness,... See more

Website

Clients share positive opinions on the website, often highlighting its user-friendly interface and... See more

Product

Customers consistently note positive experiences with product. Many reviewers describe it as a fantastic tool... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3Dsellers solved my problem of juggling too many tools and paying more money for services that didn’t offer everything I needed. It combined all the features I relied on into one place. It also made m... See more

Rated 5 out of 5 stars

3Dsellers has been amazing and it keeps getting helpful new updates. The tool has everything I need to manage my eBay and online stores in one place, from inventory to customer info and marketing. Thi... See more

Rated 5 out of 5 stars

3D seller has been a solid tool for managing my online listings. The dashboard gives a clear view of my active listings, sales, and inventory, making oversight easy. Overall, it boosted my efficiency... See more


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service
  3. CRM Provider
  4. e-Commerce Service

Written by the company

An all-in-one eBay selling manager, 3Dsellers combines everything that eBay sellers need to optimize, manage, and grow their eBay business. With advanced listing tools like bulk listing editing and publishing, customizable eBay templates, and even specialized eBay Motors features, 3Dsellers' eBay lister has everything eBay sellers need to run their eBay stores efficiently. In addition to its impressive selection of eBay listing tools, 3Dsellers also has a variety of growth tools, including feedback automation, automatic feedback reminders, and an eBay Ads campaign management platform, empowering sellers to better manage their reputation on eBay and grow their business. List, sell, and grow with 3Dsellers, a better eBay selling manager.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

stole my details from ebay and spammed…

stole my details from ebay and spammed me.
changed my email 4 times and they still managed to get them all

every ebay seller that gives my details to them will receive bad feedback and item returned in every case, that is a promise

PS the review by Aaron (Fitch) does not mention he is the owner of the company

So can you trust them? I don't think so

23 September 2019
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Sorry for any inconvenience. As a team, we strive to provide the ultimate solution and experience for our clients. We look forward to hearing from you in our support email and solving this issue.

Rated 5 out of 5 stars

Great Product, Great Customer Service

We have found 3Dsellers to be an excellent addition to managing our on-line sales. From the automated notifications to the listing designer we can see the difference in our business. Top that off with wonderful customer service and you've got a real winning combination.
The team at 3Ds is always working to improve their product as well. New and/or update features are always being introduced with a lot of what they incorporate into the program coming directly from customer suggestions.
Great Product, Great Customer Service, what more can you ask for?

4 September 2019
Unprompted review
Rated 5 out of 5 stars

3DSellers eBay store management platform

The team at 3DSellers have a very unique understanding of the things sellers need for the day to day running of an eBay store and have designed this comprehensive store management platform to help sellers manage their stores. this all in one platform combines all the tools and capabilities you need to stay in control of your eBay business

Gone are the days when you needed to operate several apps for selling, customer care, billing, payment, and promotions. Its all covered with this management platform.

All templates are optimized for mobile phones and tablets. On top of all that, I understand 3DSellers are 100% compliant with eBay’s policy's which will enable customers to enjoy a smooth and effortless experience when they explore your store using their smartphones or tablets.

With 3DSellers, you can create attractive store designs both for the web and eBay - yes you can even get your own web store, you can produce catalogs to be sent to existing customers.

Facebook Store feature enables you to automatically showcase your eBay store on Facebook. I understand that It is fully synced at all times and automatically redirects buyers to an eBay listing.

Lots of different automatic messages are available which you can set the trigger point on ie Feedback Reminder that sends personalized messages through the eBay system to all buyers.

The management platform comes with a comprehensive set of features to help eBay storeowners succeed including Listing Designer, Cross-Sell Emails, Store Designer, Facebook Store, Facebook Reminder and Catalog Creator, Inventory control, Photo Management.

They continue to improve the platform all the time, for instance, they have just introduced the GTC automation tool which enables you to automatically end your Good Till’ Cancelled Listings and relist at a later date.

The customer service is excellent response times are normally with 24 hours considering they are not based in the UK I think this is acceptable.

The best bit is you don’t need to be technically minded to set all this up, most of it is self-explanatory however there are lots of helps files should you need them.

Total thumbs up from me I just love it.

28 August 2019
Unprompted review
Rated 5 out of 5 stars

I love this for my ebay listings

I love this for my ebay listings. I tried several softwares as I needed it to be easy to use and needed to be able to use a bulk list tool. Anyway after trying several sites I kept going back to 3dsellers. Now I did have a few user errors LOL and i emailed thinking it was a software problem and 3D always answered right away, this was on a trail not even paid yet. There templates are clean modern easy to use.
I am very happy with 3dsellers. I encourage anyone selling on ebay to give it a shot. They also have a place where you can ask for features you would like to see added, kind of a wish list of sorts so if there is something you would like to see in the future they are listening it looks like. Prices are reasonable

8 August 2019
Unprompted review
Rated 1 out of 5 stars

I am beyond mad at this point with…

I am beyond mad at this point with 3dsellers. I signed up for this and I have been working on my site for 3 days now. There are no clear set instructions other than on the help site. There is no phone number to contact them only by email. When you're sending something by email it is hard for them to understand. I have gone back and forth with them about my design. At first my design would not show up. Then when it finally showed up it disappeared. I had trouble logging in once my site was up the first time. It's just been non-stop issues. At this point I am about to cancel. It would be a whole lot easier if they had a number to call so you could talk to somebody while you're on the phone and working from your computer at the same time.

6 April 2019
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Sorry for any inconvenience. As a team, we strive to provide the ultimate solution and experience for our clients. We look forward to hearing from you in our support email and solving this issue.

Rated 1 out of 5 stars

Annoyed. 3 years late to the party reply.

Ebay sellers should not be subscribing buyers to a newsletter without asking them it's unprofessional and even illegal in some countries like the UK which is where I live. I'll give you a exsample I just bought 2 items maybe a hour - 2 hours ago from a ebay seller who is in China not more then 30 mins after placing my first order with said seller I was emailed (unsolicated I might add as I did not agree to any form of contact outside of info on my order) this email was from the seller using 3Dsellers to throw together a newsletter for their store.

Now I would have no issue with this IF I would have AGREED to being subscribed to this sellers newsletters but even then it's iffy as even ebay is not impressed with sellers using outside sources it seems to send newsletters to buyers and it looks like from my contact to ebay this is a big no no for sellers to do. From a annoyed first and last time customer.

Update: a few days ago i was informed by trust pilot that 3dsellers reported my review saying they felt my review was on the wrong company profile. I informed trust pilot that 3dsellers was willfully allowing ebay sellers to take a buyers email address and sign them up to unwanted emails also imformed them ebay told me they do not allow their sellers to sign buyers up to newsletters outside of ebay and told me they felt like this was a scam.

Ebay sellers think twice before you take a buyers email address and sign them up for a newsletter without their consent other wise ebay might not take to kindly to a buyer informing them you did this which is against their policy.

This review is 3 years old for gods sake. It took you that long to reply with a copy and paste reply. If your still allowing ebay sellers to violate ebay policy in the way outlined above your still disgusting.

24 January 2019
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Sorry for any inconvenience. As a team, we strive to provide the ultimate solution and experience for our clients. We look forward to hearing from you in our support email and solving this issue.

Rated 5 out of 5 stars

Perfect for a serious eBay seller

Love the platform, it’s interface and the service. I can’t imagine running my business without 3Dsellers now! Everything is fully automated and was so easy to set up. Every time I talk to their representative it’s also a pleasure and I feel first class service. Most importantly, my sales are increasing steadily and so does my feedback score. I sell all kind of items, from sports clothes to smartphones and I can arrange my listings designs and cross promotions by categories, which is amazing! THANK YOU, I definitely recommend.

6 September 2018
Unprompted review
Rated 5 out of 5 stars

Although relatively new

Although relatively new, this product works great. Extremely compatible with eBay I have found it very useful for my online business. New updates and templates frequently will give your business a fresh look. The customer service has been outstanding and it's all at a very affordable price.

19 June 2018
Unprompted review
Rated 5 out of 5 stars

Great App for the serious eBay seller!

Great App for the serious eBay seller. Has all the services and options the needed to have full control and aid to selling much more. Lots of work and thought has gone into producing this app. Highly recommended for the serious eBay Power Seller! AAA+++

5 June 2018
Unprompted review
Rated 5 out of 5 stars

I've been a user of 3Dsellers eBay…

I've been a user of 3Dsellers eBay Feedback. Very professional and easy to use. Really makes a difference in increasing my positive feedbacks from buyers. Also, their customer service is terrific. They respond to email messages very quickly. Very pleased with this service.

29 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service and good…

Excellent Service and good communication. I am very happy with the designs and other services of 3dsellers. Alex is very helpful and prompt so it is always a pleasure to work with 3dsellers.

22 May 2018
Unprompted review
Rated 5 out of 5 stars

Great tool for creating and managing…

Great tool for creating and managing eBay stores and listing designs, user-friendly interface, modern templates, and customer-oriented support service. The team is constantly adding new features and improving existing. Thanks to 3DSellers my listing and store standout from the rest, looks modern and professional and create added value to my business.
My sales keep growing and one of the significant improvements I made - started using the 3DSellers platform. Highly recommend.

3 May 2018
Unprompted review
Show reviews in all languages. (189 reviews)

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