3Avape Reviews 

362
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... See more

Company replied

Rated 1 out of 5 stars

Ordered months ago, package never arrived. Provided tracking keeps saying in transit since October. Customer service claims it has been delivered but I never received anything. Poor communication o... See more

Company replied

Rated 5 out of 5 stars

3Avape.com has become my go-to place for all my vaping needs, they’re honestly the most economical source I’ve found. Most places tack on another $20-$30+ in fees and shipping, but not 3Avape! When... See more

Company replied

Rated 5 out of 5 stars

I ordered a Visticking VK530, mesh tank and 3 boxes of coils from these guys and they were delivered to me today in the UK in 9 days, all for £35 delivered No stock issues, no damage, nothing missi... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.


Contact info

2.8

Average

TrustScore 3 out of 5

362 reviews

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2.8

All reviews

(362)

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Rated 3 out of 5 stars

Cause they said it was free shipping on…

Cause they said it was free shipping on any order over 25$ but I ordered 2 products and they were from 2 different facilities so they charged me twice for shipping then right after I paid the 2nd shipping they tell me that they are out of the 1 item and asked if I wanted to change it no I dont just put my money back on my card please and thank you

6 December 2019
Unprompted review
3Avape logo

Reply from 3Avape

Dear customer,
Apologize if there's any misunderstanding in between.
1) There's a banner on our site saying that "Most countries free shipping on orders over 30USD".
2) "If you order both US warehouse products and Non-US warehouse products, we will charge extra shipping cost as we will need to separate shipment".
Thank you for your understanding!

Best regards,
3Avape Team

Rated 1 out of 5 stars

This slow shipping I preorder fush nano…

This slow shipping I preorder fush nano mod. On November 7th it said next batch till November 15th. I wait wait.... nothing I started to message them they told me will you next order be November 30th I said ok I been very patient and now we at December 2nd. Still nothing. Worst communication ever!!!!

2 December 2019
Unprompted review
3Avape logo

Reply from 3Avape

Dear customer,
Truly sorry about the shipment delay.
Your order has been shipped out, please refer to the shipping notice email.
Thank you for your patience!

Kind regards,
3Avape

Rated 5 out of 5 stars

My fav

The only shopping site where you can buy minor parts that you can usually only buy at the manufacturer site.

7 November 2019
Unprompted review
Rated 4 out of 5 stars

Satisfied customer

Although the website says different with shipping time, I ordered a mod and it came in a little over 3 weeks. Customer service was great when I asked for tracking info and updates on my package. Coming from China so it is sketchy and it does take a while. But overall, I am happy. Located in USA

5 November 2019
Unprompted review

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