34SP.com Reviews 540

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's prompt, polite, and efficient responses to queries. Many users appreciate the seamless website experience and the reliable hosting services provided. The customer service team is frequently commended for their expertise, helpfulness, and quick response times, making interactions pleasant and productive. However, some people were dissatisfied with specific technical issues, such as rejected emails due to DMARC failures, and reported receiving no reply or action from support in these instances. A few other people also felt that the web-based FTP client could be slow.

What people talk about most

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the excellent... See more

Website

Clients share positive opinions on website hosting, with many charities appreciating the free hosting... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

34SP offer us an amazing service. As a chairty we receive hosting for free whilst getting all the perks and best practice any paying client would. They answer our queries within an hour of us asking... See more

Rated 5 out of 5 stars

34sp.com has continued to host our charity's website at no charge for several years, and their service has been excellent throughout. WordPress Hosting is fast, easy to use, and operates flawlessly. Q... See more

Rated 5 out of 5 stars

34SP.com have been hosting a small website for our charity for the past two years and we have just renewed for another year. Getting the domain name registration and hosting set up was simple and we h... See more

Rated 5 out of 5 stars

We’ve trusted 34SP.com to host our charity website for years, and the experience has been outstanding from day one. The platform is reliable, fast, and packed with everything we need to keep our s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Based in the Northern Quarter of Manchester UK, we are a managed hosting provider with a focus on exceptional service and support. We offer a range of hosting and domain name services and have a particular specialty in hosting and helping WordPress websites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

540 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service to a complete novice

I am a complete novice at websites but stepped in to take over the management of our site. We are a charity and one of the first things was to see if I could get it cheaper.
Was delighted to find that 34SP.com offer free hosting to charities.
Not only that, they walked me through the transfer process and answered all my silly questions.

Someone is always on hand to answer any more silly questions I have.
Great service and the fact that they give back to the charity sector is an even better reason to use 34SP.com

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experiance with 34SP

We have been a customer with 34SP for seven years and couldn't be happier with the first-class service. The support desk is simply brilliant, and very responsive,—answering any question immediately, even on the phone, and no issue is too basic. The platform itself is well laid-out and easy to follow. A special thanks also for their kind hosting of our charity website for free, which allows us to dedicate more funds to our charity aims. They consistently provide an outstanding experience.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

First class service

I have been using 34SP for over 7 years and I am very happy with them. The interface is well laid-out and easy to follow. When I have raised a support request I have received a response within 12 hours and often within a couple of hours. On one occasion I had to ring them in Manchester. They answered almost immediately. I was very impressed with the friendliness and the help I received. First class service.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Pleasently Surprised

As a small organisation we were very grateful to hear that 34SP provided free website hosting for charities. We depend on our webite and social media to inform people of our activities. When we enquired about this, the process for availing of the free service was very quick and troublefree. Thank-you for providing this benefit to the charity sector.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent hosting Company

What a great company 34SP are! We had to move our charity website hosting after the company we were originally with (TSOHost) messed us around repeatedly and were almost impossible to get hold of. 34SP had our website transferred to their hosting within 48 hours and have been so responsive to any queries we had - even though as a Charity we are on their free programme (and it's so great they do this!) and therefore aren't making any money out of us. It's a stable and stress-free platform and I'm so happy we moved to 34SP.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Responsive and generous with their time

The support desk at 34sp are just brilliant. Responsive, helpful, patient - no question too basic. they also kindly host our Charity website for free which means we can spend more of our funds on our deaf children members.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

As a small charity we are love 34SP

As a small charity for adults with learning disability (uttoxetergatewayclub.co.uk) funds as tight and 34SP charity webhosting has been a godsend. Service and support is top notch. We whole heartedly recommend them as a company looking for good friendly service.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Always prompt and very helpful. Easy to contact and good at communicating. As a small charity, we are very grateful for their support! Thanks 34SP

21 August 2025
Unprompted review
Rated 5 out of 5 stars

34sp has an amazing support function

34sp host our charity's website. We moved to rely on online applications for our services during lockdown and we simply could not have continued without 34sp's support. Because we are a charity, they waive our annual fee, but that isn't why we chose them as it is very good value for money. Probably most useful is their support function - they are incredibly responsive, patient with luddites and really effective. Our users are of a range of ages and technical competence, but they have all found support helpful, and the email address function very easy to use. Without 34sp we probably would have closed our charity in 2020 and never reopened, so we are very grateful for all their support keeping us operational.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

We receive excellent service from…

We receive excellent service from 34SP.com. They provide all their services free of charge because we are a charity . They answer any of our queries in a very quick, polite, efficient manner . We recommend them highly .

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Generous and Supportive!

We've never had cause to complain and we (autus.org.uk) have been with 34SP for years! As a charity 34SP have been ever so generous, and the times we've had to approach them about technical issues their support has been prompt and effective.
If I had to go looking for something to complain about, I suppose I could say that their web-based FTP client can be quite slow? But if I can't be bothered to set up my own FTP client that's basically on me, surely - it runs fine when I've connected through a locally installed client.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

As a charity, we have been with 34sp.com for many years and I can honestly say we've never had any concerns. On the few occasions when there's been an issue/problem, they've resolved in quickly and hassle-free. 100% recommend.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

This company is just brilliant

This company is just brilliant
Not only do 34SP.com support charities with hosting donations, their technical team made the whole process of migrating our website to them straight forward.
We are looking forward to a long association with 34SP.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service free of charge!

34SP.com have been hosting a small website for our charity for the past two years and we have just renewed for another year. Getting the domain name registration and hosting set up was simple and we have not had a single problem since. And they give us this service for no fee because we are a charity - generosity which is very much appreciated.

21 May 2025
Unprompted review

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