There was a delay with my package delivery. I called their customer support, no one picked up. I thought it would be one of those "never answering" customer services, but they called me backed. Addit... See more
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See what reviewers are saying
Great tasting CBD. Not to dry, lots of flavours and fulfilled what I was looking for to help reduce stress and promote a good night sleep.
Company replied
my order has not arrived. no answer to my query. very bad service so far.
Company replied
Fast delivery really nice stuff
Company replied
Company details
About 321CBD
Written by the company
321CBD est leader en ligne sur les produits CBD. Nous livrons gratuitement sans minimum d'achat partout en Europe.
FLEURS CBD
HUILE CBD
RESINE CBD
INFUSION CBD
FLEURS CBD
HUILE CBD
RESINE CBD
INFUSION CBD
Contact info
3.7
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bon cbd top weed 👍👍
5 December 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire.
Nous nous engageons à vous satisfaire avec des produits de qualités et sommes ravis d’apprendre votre satisfaction.
L'équipe 321 CBD
great and cool
1 December 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire.
Nous sommes ravis d'apprendre que vous appréciez nos produits et nos services.
L'équipe 321 CBD
Great tasting CBD
Great tasting CBD. Not to dry, lots of flavours and fulfilled what I was looking for to help reduce stress and promote a good night sleep.
9 August 2023
Reply from 321CBD
Hello and thank you for taking the time to post your review.
We are delighted to hear of your satisfaction and that our products meet your expectations.
The 321 CBD team
Quick precise delivery
4 August 2023
Reply from 321CBD
Hello and thank you for your comment. Customer satisfaction is our top priority, so we're delighted to hear that you're satisfied with our services.
The 321 CBD team
Reply from 321CBD
Hello and thank you for taking the time to post your review.
We thank you for sharing your experience with us and are delighted to hear of your satisfaction.
The 321 CBD team
Reply from 321CBD
Bonjour et merci pour votre commentaire.
Nous faisons notre maximum afin de toujours proposer des produits de qualité à nos clients et nous sommes ravis d'apprendre que vous appréciez nos produits.
L'équipe 321 CBD
Parfait 👍🏼
6 April 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Nous sommes ravis d’apprendre votre satisfaction.
L'équipe 321 CBD
Reply from 321CBD
Bonjour et merci pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Nous sommes ravis d’apprendre votre satisfaction.
L'équipe 321 CBD
Reply from 321CBD
Bonjour et merci pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Nous sommes ravis d’apprendre votre satisfaction.
L'équipe 321 CBD
Good service
1 February 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Nous sommes ravis d’apprendre votre satisfaction.
L'équipe 321 CBD
Très bon site
18 January 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire, la satisfaction de nos clients étant notre priorité, cela nous fait plaisir de savoir que vous êtes satisfait de nos services.
L'équipe 321 CBD
Fast delivery really nice stuff
10 January 2023
Reply from 321CBD
Hello and thank you for your positive feedback and for taking the time to post this review. We are delighted to hear about your satisfaction.
The 321 CBD team
Excellent service..highly recommended
5 January 2023
Reply from 321CBD
Bonjour et merci pour votre commentaire.
Votre satisfaction est notre priorité et cela nous fait chaud au cœur de lire un bel avis comme le vôtre. Ce sont nos clients qui nous permettent de nous améliorer constamment.
L'équipe 321 CBD
my order has not arrived
my order has not arrived. no answer to my query. very bad service so far.
27 December 2022
Reply from 321CBD
Hello and thank you for your comment.
We have received a reply from our customer service department informing you that your parcel was ready for delivery on 03.01 and then this day to inform you that GLS is waiting for an additional address.
Without this additional address, your parcel will unfortunately not be delivered and will be returned to our premises.
We invite you to contact GLS.
The 321 CBD team
Par contre pas de mail de confirmation !
15 November 2022
I still haven't received my CBD
29 September 2022
Reply from 321CBD
Thank you for letting us know about this problem. Your feedback helps us to do better. We are looking into this problem and hope to resolve it quickly and correctly.
Excellent product and fast delivery
25 June 2022
Reply from 321CBD
Thank you for your comment. We're sorry to hear that your experience was disappointing, we really appreciate you bringing this issue to our attention.
According to our carrier GLS, your package would have been delivered against signature to your home on June 2, 2022 at 3:00 p.m.
We have opened an investigation with our carrier to find out more about what may have happened.
Anxious to offer you an irreproachable service, in addition to offering you a promotional code worth -50%, we undertake to send a new return of your package.
We would like to correct the situation, which is why we will contact you at the beginning of the week to ensure your complete satisfaction.
The 321CBD team
Great products from 321 CBD I ordered…
Great products from 321 CBD I ordered the Fleur CBD Cannabomb as it is really tasty and hits very good.
7 June 2022
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