Very honest and helpful, got back to me on WhatsApp within 10 minutes or so.. next day delivery which was great, Callum was brilliant and kept in touch throughout, this will be my new place to go for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything perfect good fast service... Only problem is with DPD they don't care about your delivery my parcel was used like basketball ball... good that seller packing my new headlight prober and sa... See more
Ordered the a4 b8 headlights they fitted lovely and beam pattern is spot on with some 360⁰ led h7s super clear projector lenses too unlike other brands. 2nd set I've had on my 2nd b8 had to buy again... See more
Company details
Written by the company
2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.
Contact info
Unit 12E, Seven Acres Business Park, IP12 4PS, Woodbridge, Waldringfield, United Kingdom
- 01473811767
- info@2xcite.co.uk
- 2xcite.co.uk
4.6
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff
Very helpful staff in the knowledge of what they are selling also the technical information. Delivery was excellent so was packaging and above all my z3 headlights with angel eyes look amazing really made a difference to car definitely would recommend.
17 August 2023
Reply from 2xcite
Upgraded headlights can transform any car Ian, enjoy!
Great customer service
Great customer service, very informative when I called and quick delivery. Headlights look fantastic and update the look of out Audi TT
8 August 2023
Perfection
Fast delivery, sound bloke over the phone and insane good quality headlights!!
15 August 2023
Really good experience
Really good experience, easy purchase process, really fast delivery couldn’t of asked for more
1 August 2023
Delivered on time and look great
30 July 2023
Reply from 2xcite
Hi Kamran - thanks for your review! Enjoy!
Unfortunately headlights only lasted a…
Unfortunately headlights only lasted a little under 4 weeks. The lens has burned through the inner plastic. Waste of £400. Waste of 5 hours labour.
15 June 2023
Reply from 2xcite
Hi Nicholas. I'm sorry your experience didn't turn out the way we both would've expected. Upon closer look into this for you by our dedicated Technican, we found no reason why this should've happened. Our products are made using the highest quality materials and to the highest standards - these standards have not dropped in the 20 years we have been operating. With this being said, as per our promise to all customers, we offer a full 12 month warranty so we instantly sent you out a brand new set, totally free of charge, being more than happy to put this right for you. We have since spoken and I'm so pleased that you're happy with how we handled your experience and over the moon with the Headlights. I send my apologies to you for any inconveniences caused whilst we worked with you to resolve. - Callum @2xcite
Brilliant very helpful my first lot…
Brilliant very helpful my first lot were defective and they soon sent out some new ones very quick delivery indeed deffo buy again
4 July 2023
Reply from 2xcite
Look forward to speaking again Aaron, thanks mate!
Note if thanks
Good was ideal and satisfactory and would recommend and do busy again going forward.
Thanks to 2xcite
16 May 2023
Reply from 2xcite
Thanks Alphanso - look forward to dealing with you again.
Poor communication, poor packaging. Gutted customer
Agreed to return item due to damage in transit, now out of pocket on returning fee's when agreed it would be reimbursed via email.
Communication is very slow 🐌
Beware if you have any issues.
14 May 2023
Reply from 2xcite
Hi Adam. I'm sorry your experience didn't turn out the way we both would've wanted. Upon closer inspection of the light units we found these not to be damaged however still fulfilled our promise to refund you as per the PayPal request. We continued dialogue with you during our opening hours, however on weekends, naturally our response times maybe slower as we are not technically open but still look to assist customers best we can. I sincerely hope your next experience is a more positive one and once again, I send my apologies to you for any inconveniences caused whilst we worked with you to resolve. - Callum @2xcite
Reply from 2xcite
Glad we could be of assistance Pam
Reply from 2xcite
Pleasure Cresha, thank you
Reply from 2xcite
Thank you David! Enjoy
I have fitted these lights today and…
I have fitted these lights today and how awesome are they. Easy to Fit and plug and play too so no cutting wires and splicing in. They look awesome too. The car is getting a few looks from other Insignia drivers. I have even posted on various Facebook pages and recommending you guys.
Thanks Callum for your expertise and knowledge.
17 March 2023
Reply from 2xcite
Hi Jeff - thank you for your review. The headlights look fantastic on the Insignia, so I'm sure you'll enjoy them!
Great service excellent products
20 February 2023
EXCELLENT SERVICE FROM CALLUM AND…
EXCELLENT SERVICE FROM CALLUM AND LAURA. VERY GOOD SERVICE AND COMMCATION FROM START TO FINISH,ALSO VERY QUICK DELIVERY.
17 March 2023
Reply from 2xcite
Thank you Peter - Enjoy!
Outstanding customer support
Outstanding customer support. Couldn’t have help me more, replied to an email within 20 minutes and solved my problem. Special thanks to Callum for the support.
17 March 2023
Reply from 2xcite
Hi Nathan, thank you for the review! Pleasure dealing with you mate and look forward to working with you in the future on the next project.
Great assistance from the team finding…
Great assistance from the team finding the right part
28 February 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.