I was not happy with this product, so I emailed Customer Service twice just to try to start an exchange - no response. I wrote a review on their website - no response. I disputed the charge on my cred... See more
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Based on the reviews I thought the shoes were going to be late, not good quality and it seemed like you can get them from Alibaba. Turned out that they arrived around a week after ordering, they happi... See more
Order placed 9th December. Still not received any shoes by 17th February. Customer services responded to my first email (sent after about a 3 week wait) in very generic terms, but have not responded t... See more
Estimated delivery April 6 and ordered in early February for my year old grandson’s birthday. Should have been delivered 10-14 days. Nice don’t worry emails. When I asked where they were shipped from... See more
Company details
Written by the company
2 Tiny Feet is more than just a baby footwear brand. We are a community of mums (and dads!) from different parts of the world who come together and help each other do the right thing for our kids. We believe making the right choices from day 1 is vital to our child’s overall wellbeing and development. Even if it’s as simple as choosing the right fastener or letting our babies go shoeless until a certain age! For us at 2 Tiny Feet, they all matter. Because every little good thing we do, even if it only makes 1% of a difference, all add together to our goal of raising healthy and happy kids.
Contact info
Australia
- support@2tinyfeet.com
- 2tinyfeet.com
Hasn’t replied to negative reviews
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These shoes are so cute and when I…
These shoes are so cute and when I ordered my twins the wrong size they quickly sent me a new order without having to return original product. M
This apparently ships from China
This apparently ships from China, this company has given me the run around so far and have t received my shoes yet . I ordered in time to change my size bc I ordered the wrong size however they said it had already been processed and sent out however every time I tried to track it nothing would show up . I recommend not wasting your time .
Excellent customer service
Excellent customer service! Very responsive.
Superrrr happy with them
Superrrr happy with them , first I thought it can be scam, but they have a very good customer service and they helped me right after I emailed them .
So excited for my order and for sure will buy from them again👍👍👍
Highly recommend.thanks for being amazing ❤️❤️
HORRIBLE return policy
HORRIBLE return policy. They say you can return them if not fully satisfied- what they fail to tell you is you pay for the return to China!!! Not only that, you have to send pictures of the shoes and original packing. ONLY after they receive the shoes and inspect them do you get a refund.
TOTALLY FALSE ADVERTISING!!!
BUT FROM U.S. NOT IMPORTED!!
I ordered the wrong size and i emailed…
I ordered the wrong size and i emailed them immediately and they changed it for me in a minute so happy about the great customer service and cant wait to try them and come and give you a review
I am really happy with my sock-shoes
I am really happy with my sock-shoes! They are exactly how they were advertised. I think they're very comfy for my son while he is still learning how to walk! They're cute, snuggly and soft material for the tall summer ones. Highly recommend.
AWESOME customer service
This company’s customer service is AWESOME!! I made an error on my email address unknowingly and sent an email to 2Tiny feet letting know I hadn’t heard anything about my order. I received a reply back immediately and after a few exchanges we figured out what happen. I had 66 instead of 56 in the address. They then sent me the confirmation and tracking number for my order. It took less than a day for them to respond and find the issue.
I felt they cared about the issue and me and worked as fast they could to remedy it. In addition they gifted me with 20% off my next order.
I am anxious to see the shoes at Christmas as they are for my granddaughter in TX (I am in IA)
I first didn't have the best experience BUT!
I first didn't have the best experience with Tiny Feet. But after speaking to their customer service they did their very best to ensure I had a better experience and were super helpful. Biggest advice, BUY BIGGER! They say it on their website too.
I did order shoes for my baby girl they…
I did order shoes for my baby girl they are so cute, and I love their customers' service
Have not received eveything
My review may be similar to many others…
My review may be similar to many others you can find here, but if you can avoid this website, avoid it at any chance. It took about 6 days for them just to drop off my package after they printed out my shipping label. They dropped it only after my email. Now my package in the middle of nowhere for 2 weeks. It was shipped from China and you can’t any information about this on their website, instead they have information claiming “it’s number 1 brand in USA” I found the seam type of socks on Amazon twice cheaper and you can get it in 2 days, so I really regret that I didn’t read reviews first. Many comments say it poor quality so I’m not even going to open package and try,I will just put unopened package to trash can, it’s the only one place where their socks belonged
Do not purchase
Do not purchase . No where does it say they are being shipped from China took forever to receive. Once I got them one pair had a rip at bottom that was patched. 2 pairs $45.00 nothing cheap about these except for the quality.
This site is a SCAM
This site is a SCAM. Takes weeks to receive. They ship from China,without ever mentioning that small detail. Charging top $$. DO NOT BUY FROM THIS SITE.
Absolutely LOVE the shoes!
Absolutely LOVE the shoes!!
I wasn't expecting much of it but they are great! Bought 3 pairs and they are super comfy and cute. They are super light and machine washable too. They are my little one's favourite socks/shoes.
My baby girl love these
My baby girl love these! She has 4 pairs and are so confy and secure:) so much thanks
Waste of money
Waste of money. Don't stay on the child's feet for more than 2 seconds, really easy for them just to pull or push off
Scam company
Scam company! Takes forever to receive (because it ships from China but doesn't say that anywhere on the website). If you want to return them (because it took over 2 weeks to receive) they tell you to send back your $25 shoes to China. Ya, that makes sense.... Such a rip-off.
Runs Small and Costly to Return
Really disappointed with this company! I used the sizing guide to order the 13-18mo size for my 12-mo son with 5" length feet. The shoes received were really snug so I reached out to CS to exchange. I had to show proof the item was unused and returnable, which is understandable. The issue is that you would have to pay for international shipping to send it back to China! I priced it out and it was upwards of $180! The funny thing is, the website states 100% satisfaction and they will "ensure" to get the right size.
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