2nd Swing Golf Reviews 97

Was at 2nd swing today in Scottsdale and waiting to use the restroom, after several several minutes a staff member walked out that had just smoked weed in the bathroom inside the store.
A cloud of smoke followed him out and he was smiling at me because he knew he couldn’t hide what he had just done. I normally don’t care but he is a staff member that’s offering recommendations to people that are spending a lot of money, and I would prefer that person have a clear mind

This was my first time having a fitting session and Alex Wardle was great. He was/is very knowledgeable and took time in explaining all of the data and how it all related to my swing, plus what type of clubs that would be best for me. Would highly recommend 2nd Swing and specifically Alex.

Gary Shoberg from 2nd Swing in Minnetonka, Mn was great. Went in there with a list of items. Didn't upsell, just reviewed my game and made some suggestions. It was a great experience. Hope he can come up with my 7 wood I need. Thanks Gary!

Ordered the JPX 921, a couple hybrids, and a Ping G425 driver from them. Made the order on a Friday, received my clubs the following Monday. Everything was perfect. Exceptional communication. Will never buy golf clubs from anywhere else. This is a great place to purchase clubs from. THANK YOU!

I recently visited the Scottsdale store to purchase a Fairway Wood. I had a great swing fitting with Jacob Locke, who recommended three potential clubs and helped me to evaluate them. I would highly recommend Jacob for a swing fitting.

I went 2nd swing golf yesterday to get fitted for new irons. I had an appointment with Blaine and he helped me greatly with understanding the value of new irons by the analysis of my swing. The hour long session exceeded my expectations and would definitely go back in the future for more clubs and golf instruction. I have full confidence in Blaine and recommend him highly!

I will only ever use this store as my golf store. It's the best! In the world!

I ordered and paid for a 4 wood with a SENIOR Flex. They sent me a club with a stiff or maybe even an EXTRA Stiff shaft. I have sent several emails to absolutely ZERO response. There is NO reason for a company to operate in this manner. Never again!!

Ordered a TaylorMade wedge and had to call multiple times to check on order. Took over a MONTH to get my wedge. First it was TaylorMade didn't have the shaft I wanted then they couldn't get into the TaylorMade Portal to check on my order. It was one excuse after another. That order with 2nd swing was my last.

I took my 15 year old grandson for a pre scheduled
11:30am 1 1/2 hour FULL club fitting. We arrive 10 minutes early and we were greeted immediately and our "Fitter" pointed us to a simulator. He asked about my grandsons experience level and his height. He handed him a seven iron and had him hit 10 (aprox) balls. Without any instruction he handed him a different 7 iron and had him repeat the (10 shots )
He then left and returned with a full set of used ladies clubs and handed him the 7 iron and told him to hit a few balls. After hitting the requested number of balls he said that the set of clubs he went and got were the only clubs they had that would be ok for him.
He indicated we were done, and I asked the Pro if we were expected to buy a full set of clubs wouldn't it be prudent if we at least got a look at and maybe even hit the driver. He said, "Sure if you want to."
My grandson hit a few balls with the driver and no input at all from the Pro.
Again he repeated that the clubs he showed us were what he advised us to buy.
I asked if we could try the putter and he directed us to the downstairs putting area. We both putted for about 5 minutes and again no input from the Pro.
He directed us to the cashier where I was presented a bill for $150. US dollars. I inquired why was I being charged for a full club 1 1/2 hour fitting since we had only been in the building 25 minutes total. His reply was " Well that's the way it rung up. You can use the amount against any in house purchase."
I apologized to my grandson on the way out and all he could say was. "Thanks for bringing me Grampa, but that was terrible."
I later called them and requester the person who answered to connect me to the manager. I was told the manager wasn't in. I asked the man who answered the call, to have the manager call me. He said he would put the message on the managers desk. The following day I got a call from the Pro, who gave us the bums rush the previous day and he fumbled around trying to justify his Professional Fitting. He invited me back in with my grandson to do it over.
I declined. I was born in the dark but not last night. I wasn't interested in putting my grandson through any more embarrassment.
I had a full club fitting some years prion to this, at a different golf store and it was terrific. I immediately bought a full set of clubs and was very happy with them. But....The fitter I had cared about what he was doing.
Unfortunately I won't be back to 2nd swing except to try to find somethin to get with the wasted $150 "Full
club fitting"

Delaware location. Holy smokes, I was so nervous- first time getting fitted. They have an associate there, Alex. How cool was he? He made my whole experience not only comfortable, but fun. He doesn't care what your skill level is, he just wants to get you into the right irons, driver, etc. I had some thoughts one what I wanted to hit.. he said, "hit them"

Then... lets hit some other ones.. lets let the numbers do the talking.

He was just so.. i don't know, comforting? We walked through a bunch of options and decided on a set of iron that weren't the most expensive, weren't the cheapest.. they were just the right ones. I'm so happy I had Alex. I didn't know a ton going in, I just knew that I wanted to get fitted.

No judgement, 15 minutes in, he wanted what I wanted. I'm ging to go back and get my driver fitted from him because he is the type of guy that will say.. "hey, don't change your driver.. you're good"

he is just honest, the best

I just ordered a second hand set of clubs for my wife, and it was a very pleasant experience. Colin Huffman understood exactly what I wanted, gave me some different options, and I was very satisfied with his suggestions. I have ordered from 2nd swing before and I have been happy every time! Sincerely Daniel Newhall

Jeff was so great to work with! He was patient, thorough, and knowledgeable. We were so happy with the customer service, and are happy with the clubs. 5 stars for Jeff!

Grateful to Pete who had the patience to work with me to set up a driver with proper settings and the willingness to try a couple options in brands to find the one that closed the sale. GREAT Job Pete of N. Scottsdale location! All staff has always been willing to help and answer questions. Charlie S

This “family owned business” is sorely lacking in a proper CRM system to auto notify of shipping updates, tracking info, etc. from major manufacturers. Product all of a sudden shows up (or not) without prior notification.

I went to 2nd swing Talking stick location in south Scottsdale. This was the first time I have ever been to a 2nd swing location. I walked in the door and was helped right away. I had the the pleasure of having Steve, help me. I had a big order and several different things I needed done. He gave me his full attention for over an hour. I walked out with everything I asked for. I was honestly impressed with knowledge the service that is all you can ask for thanks Steve.

My 7,8,9,PW clubs came in a box 8" longer than the 7 iron. None of the club heads were covered in anything protecting them, no club was secured in any fashion. There was no bubble wrap, Styrofoam, or decent amount of paper to act as a shock absorber for shipping these clubs 2,000 miles. There was only two small pieces of brown paper, not big enough to wrap a deck of playing cards in the box. They came dinged up, scratched, and scraped. I will NEVER buy from this company again. I would have paid extra if it were an option to have proper shipping packaging. Ridiculous to say the least. There is no sense in having a club condition rating system like they do when advertising their clubs if they're going to get beat to hell during shipping. Incredibly lazy, thoughtless, and careless business practice. Stay away if you care about what your clubs look like.

Not a good experience. I shipped six boxes of clubs (over 100) and was paid for only some of the clubs. I was told they did not receive all clubs shown on my list and when the others were received I would be paid for them. FedEx records indicate all were received on the same date. The rep., Phil, told me they received all boxes. After a couple of inquiries and no follow-up, I checked back today (February to April) and was told I was paid for everything they received. Where did the missing box go? Unhappy customer.

Just purchased a set of Cobra clubs at Second Swing. We worked with Gary Shoberg and he was very helpful and knowledgeable. Joel Theisen

Had a Tour Van Putter fitting this morning with Thomas Campbell at the Minnetonka facility. Best investment in my game in many years.

Pointed me to a different style putter than I had been using. Also showed me how my stroke is best suited for a lesser loft and identified the proper lie for the best results for me.

FANTASTIC EXPERIENCE.