2ndamenedc Reviews 

They were quick to take the money but sent an inferior product. The belt seems to be a good design but not much difference in quality than all the others online.
The buckle I received after wearing it a hand full of times as a retired old guy started having the coating come off and chipping all around the inside edges. The worst part is customer service. Its been, I believe, 15 days since I emailed a complaint to them, because there is no customer service you can call. The email I received after two days said to send in pics , but that was by their AI respondence. After 15 days I get another response that they have received my complaint, and it will take 3-5 business days for them to respond could I send in pictures. I sent in more pictures and said this was the 3rd time Ive summited pictures. Have not heard a word from the company.
Don’t waste your money here, there are many other belt companies that you can actually talk to an agent and get your issue resolved over the phone.

I would love to be able to write about their products, but this is difficult to do as I have yet to receive them. Placed my order on Sep 26th and as of October 19th, still haven't received my order. Multiple contacts with Customer service, where I was promised that delivery would be expedited. I figured two weeks was enough time to get my order but it was not. My address has changed and I contacted customer service again to update the shipping address. I was assured that the address would be updated but it still shows the wrong address and still nothing has been shipped.

After purchasing a OPS belt, I placed an order for another one - but sought to change the color, after being assured that would be fine by customer service and they received my return - they disappeared for over a month - failing to respond to many emails (there is no way to call this company to talk to a human
And hard to tell if humans are responding to email or it’s all bots) so had to dispute the charge as had no product and no refund. As soon as the dispute hit - they apologized and said they would make it right - after withdrawing the charge back - they still refuse to send the product or credit saying the charge back remains open when the credit card confirms the payment has gone through. More than 2 months - no belt and no refund - BEWARE they have horrible customer service, take days to respond then don’t follow through on their representations. Have never had such a disappointing experience. Can’t get the Simple stuff right.

Love the belt. CS is fantastic. Had a problem with the stitching caused by my crimping the belt, and they replaced it without question. Highly recommend.

I ordered the belt and about a month later the buckle broke. One of the big claims they make is that their buckle is much stronger than the competition, so that was pretty disappointing.
The belt itself was actually really good. It felt great, was very sturdy, and worked really well while I was using it. Because of that, I reached out to them to get the buckle replaced.
To their credit, they approved the warranty claim right away. But after about a week of waiting for shipping information, I emailed them again to check on it. That’s when they told me the buckle is currently on backorder.
So now I’m stuck waiting with no clear timeline for when the replacement will ship, which is frustrating since this is supposed to be an everyday carry belt. If you want, I can also help tighten this up into a short review version that hits harder.