The recovery guy came very quickly - much appreciated - and he was very helpful, knowledgeable and friendly. The confusing thing was the menu system when I called. Lots of options for if you've br... See more
Company replied
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Review summary
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The company is offering a very good product at competitive prices. It has an easy purchasing process if fo e through s comparison site. Do not get caught up in trying to renew an expired product as th... See more
Company replied
I'm giving 2Gether Insurance a 4 Star rating because I have found it to be the best price and cover available when I was looking for breakdown cover. I have not given 5 stars, as I do not yet know wh... See more
Company replied
Very affordable and easy to buy. I would have liked to see more clearly presented information at the outset to show what you get for each of the various options.
Company replied
Company details
Information provided by various external sources
2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.
Contact info
Exchange Square, PE13 1RA, Wisbech, United Kingdom
- 01945 465508
- enquiries@2gi.co.uk
- 2getherinsurance.co.uk
4.2
Great
17K reviews
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***AVOID AVOID AVOID***
***AVOID AVOID AVOID***
We are family with young child CURRENTLY STRANDED in the middle of France with a 2gether UK + European breakdown/recovery cover.
Carefully checked expected breakdown/recovery cover before our current road trip through France based on the headline information available on website and the 1 page ‘policy schedule’ received when signing up. All looked good. Four days and 600 miles into our trip car shudders to a halt and STOP lights up on dashboard. Called the helpline state that we’ve broken down in France - zero assistance or questions just given a French number to call. Call the number very helpful French man - after 30 mins of back and forth confirms he cannot help as he has no record of our cover.
It’s now getting late… called 2gether multiple times over the next 2 hours could NOT GET THROUGH to speak to anyone… call just switched between ring tone and hold music on an infinite loop. In desperation sent an email for ANYONE there to call me… no reply. Finally got through to someone on the phone at 8:45pm he informed me that we have a policy but are not covered in this instance and no recovery of our car or any other service will be provided.
Highlighted we do not feel this is acceptable and an offer of a ‘senior manager’ to call us back was ‘prioritised for us ‘ BUT 12 hours later NO ONE has called.
@customer.care@2gi you already have an email from me so please check that before your standard response of ‘please reach out to…’. Can I suggest instead that you HELP with a ‘senior manager to call me’ so we can resolve this unfortunate situation.
We now have no car and zero assistance… I suggest you make your own mind up if you should use this company based on our experience.
31 July 2026
Unprompted review
Reply from 2Gether Insurance
Thank you for taking the time to leave your review. We're sorry to hear your experience wasn't positive and we'd like to find out more. Please reach out to us at customer.care@2gi.co.uk. The 2Gether Insurance Team
Straight forward no nonsense...
23 July 2026
Reply from 2Gether Insurance
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team
Good service quite straight forward.ĺ
23 July 2026
Reply from 2Gether Insurance
We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team
Reply from 2Gether Insurance
We're really glad to hear your experience went well. Thank you for sharing your feedback - it's greatly appreciated by our whole team. The 2Gether Insurance Team
Reply from 2Gether Insurance
It's wonderful to read your feedback - thank you for taking the time to share it. We're glad your experience was a positive one and we look forward to continuing to look after you. The 2Gether Insurance Team
Speaking to real people
Spoke to a member of staff from customer services who was very helpful, professional and friendly. It is certainly less stressful speaking to a nice person rather than trying to communicate with a robot which relates to my previous telephone experience with some other insurance companies I do not wish to mention.
29 July 2026
Reply from 2Gether Insurance
Thank you so much for your kind words. We're really pleased your experience went well and we appreciate you taking the time to leave a review. The 2Gether Insurance Team
Please don’t take breakdown cover with…
Please don’t take breakdown cover with this firm yes they are cheaper and make it so easy to join but they are a total rip of and will not recover your vehicle I had national breakdown cover and still wanted to charge 530 pounds for a 60 mile journey they make out they care on there reviews by saying please contact customer service by email but still don’t get back to you
8 July 2026
Unprompted review
Reply from 2Gether Insurance
Thank you for letting us know. We're concerned to read your review and would like to hear more about your experience. Please reach out to us at customer.care@2gi.co.uk at your convenience. The 2Gether Insurance Team
Worrying breakdown service!…
Poor English spoken by the breakdown telephone co- or donator; and only gave two options 1) Jump start only. 2) Jump start with garage recovery. No dyagnostics.He also said that their attending officers were not mechanics; but the officer attending said they can do a full check.
30 July 2026
Reply from 2Gether Insurance
We appreciate you taking the time to leave a review. We're glad some parts of your experience were good and we welcome any further feedback you're able to share. Please do get in touch with us at customer.care@2gi.co.uk. The 2Gether Insurance Team
Reply from 2Gether Insurance
Thank you for leaving a review. We're pleased to hear things went well overall and we appreciate you taking the time to let us know. Any further feedback is always welcome - please feel free to get in touch. The 2Gether Insurance Team
Reply from 2Gether Insurance
It's great to read such positive feedback - thank you. We're glad we could help and we appreciate you taking the time to let us know. The 2Gether Insurance Team
Very impressed with ease of joining
Very impressed with ease of joining. Excellent premium and hope if we ever need breakdown assistance this will also be to a high standard
22 July 2026
Reply from 2Gether Insurance
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team
Very easy website to navigate
Very easy website to navigate, great prices. very happy. havnt needed to use the policy but hopefully 5*
21 July 2026
Reply from 2Gether Insurance
Thank you for your review. We're pleased to hear you had a good experience and we appreciate you letting us know. We'll always do our best to be there when you need us. The 2Gether Insurance Team
Reply from 2Gether Insurance
Thank you for your review. We're pleased to hear you had a good experience and we appreciate you letting us know. We'll always do our best to be there when you need us. The 2Gether Insurance Team
Reply from 2Gether Insurance
It's great to hear such positive feedback. Thank you for taking the time to share your experience with us - we really do appreciate it. The 2Gether Insurance Team
The prices were cheap for breakdown and…
The prices were cheap for breakdown and home start
22 July 2026
Reply from 2Gether Insurance
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team
Quick and easy to get quote really…
Quick and easy to get quote really cheap recovery for the year
21 July 2026
Reply from 2Gether Insurance
Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team
Reply from 2Gether Insurance
Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team
Seem ok but not had to use
29 July 2026
Reply from 2Gether Insurance
Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team
Competitive cost & easy to arrange
29 July 2026
Reply from 2Gether Insurance
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team
Competitively priced and helpful staff…
Competitively priced and helpful staff member on telephone.
29 July 2026
Reply from 2Gether Insurance
Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team
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